I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
After filling in long complicated insurance forms only to give up I found craft insure I gave the value of my boat and a few details and was provided with a good value price no long complicated forms... Zobacz więcej
Reakcja na opinię
After being with our initial insurance company for three years thinking they were giving us best price we used craftinsure online quote enquiry and found the same cover for more than £300 less than o... Zobacz więcej
Reakcja na opinię
Phone answered quickly and within two minutes. Helpful informative staff. Competitive quote quickly translated into a policy. Well done.
Reakcja na opinię
Informacje dotyczące firmy
O CraftInsure
Napisane przez firmę
We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.
Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.
As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.
When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.
Dane kontaktowe
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Zjednoczone Królestwo
- 0345 260 7888
- customersupport@craftinsure.com
- craftinsure.com
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4,7
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Pleasant staff took time to sort out my…
Pleasant staff took time to sort out my requirements in a friendly and efficient manner.
27 maja 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy to set up
Very easy to set up, very good price for my boat insurance. Everything made simple. Thank you.
1 maja 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Application was simple to do and went…
Application was simple to do and went through with no hassle.
27 maja 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy to do business with
Very easy to do business with, got talking to a real person straight away.
22 maja 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Taken over by Ripe and screwing existing customers
Craftinsure has recently been taken over by Ripe and my renewal premium has just risen 41% without any explanation or justification despite being with them for 20 years and never making a claim. That's bad service in anyone's book. Ripe are obviously looking to make a quick return on their investment and testing the market to see how much more money they can screw out of loyal customers. So unfortunately I'll be leaving Craftinsure/Ripe and going elsewhere.
19 maja 2026
Opinia niezależna
Odpowiedź od CraftInsure
Hi Michael, thank you for your feedback, and I’m sorry to hear of your disappointment regarding your renewal premium.
We do understand how frustrating premium increases can be, particularly after many years of loyalty and a claims-free history. While Craftinsure is now part of Ripe, renewal premiums are not increased arbitrarily or simply due to the change in ownership. Premiums are reviewed based on a range of factors including wider market conditions, underwriting costs, claims trends across the industry, inflation, and changes in insurer rating criteria.
We genuinely value long-standing customers such as yourself and appreciate the 20 years you have insured with us. Your feedback has been noted and will be shared internally, as we understand the importance of transparency around renewal pricing.
We are sorry to hear you are considering leaving, but we do appreciate your past custom and wish you all the best for the future.
If there’s anything we can help with, please don’t hesitate to reach out to us at customersupport@craftinsure.com, we’re always happy to assist.
Kind regards,
The Craftinsure Team
The way I was dealt with by Alina
The way I was dealt with by Alina. She was outstandingly helpful and pleasent.
18 maja 2026
Opinia niezależna
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Annual reminder and premium pretty much…
Annual reminder and premium pretty much unchanged from last year.
Easy to renew and simply to the point cover.
14 maja 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy fast precise expert go to sea with an expert
Easy fast precise expert
Faultless
12 maja 2026
Opinia niezależna
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Simple to do
9 maja 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
1st time boater
Easy to complete on line.
Had to phone and received knowledgeable friendly response which enhanced the process.
8 maja 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great quote
Very easy to get the quote and associated information on what was covered. The quote was also competitive .
6 maja 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy and straightforward to take…
Very easy and straightforward to take out my boat insurance with. Have used CraftInsure for years previously, so was an easy decision to go back to them this time.
3 maja 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Straightforward process and good price
Straightforward process and good price. Can't comment on the claims side of things, hope i never do!
1 maja 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od CraftInsure
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
First time I’ve ever got a boat for my…
First time I’ve ever got a boat for my river fishing
Went to craftinsure and found them very helpful and the quote they gave me was very competitive and had no hesitation on insuring it with them
28 kwietnia 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
FANTASTIC SO FAR
I only took boat/trailer insurance with them a couple of weeks ago, but have found their customer service brilliant and immediate responses.
18 kwietnia 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.