Recently bought Cowshed shower gel. It’s amazing and makes my skin feel superb. It has a superb fragrance and lasts for ages. Superb product just ordered more.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Treated myself to a manicure kit to give my worn winter hands some much deserved love. I have sensitive skin many products make them flare up - Chloe's advice on ingredients of the cream and the cuti... Zobacz więcej
Reakcja na opinię
Woeful. Ordered a Christmas gift on 20th December, due to a ‘road incident’ it’s been stuck with Evri since 21st. Can’t contact evri, no telephone contact from cowshed and no response to email conta... Zobacz więcej
A wonderfully relaxing time in the Lazy Lake! I opted for the Lazy Lake as a birthday treat and went with my best friend. Had a lovely time starting with a salt soak in a hot tub overlooking the l... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Cowshed started with a simple mission: to inject a little country calm into people's busy lives. Today our spas and treatment-led natural therapies are famous worldwide for their originality, character and uncompromising attitude to quality.
Dane kontaktowe
Dean Street 72-74, W1D 3SG, London, Zjednoczone Królestwo
- 0203 350 3470
- support@cowshed.com
- cowshed.com
3,8
Dobra
154 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent customer service
Lovely products and excellent customer service.
1 września 2023
Opinia niezależna
Odpowiedź od Cowshed
Hello Gill,
Thank you for leaving us a review. We are so pleased to see that the customer care team have been excellent!
We look forward to inviting you back again soon.
The Cowshed Support Team
I was lucky enough to be gifted a…
I was lucky enough to be gifted a treatment at Cowshed Primrose Hill and I attended a Salt Scrub & Massage for 90 minutes.
Lorraine has made it heavenly, the treatment itself was perfect in every aspect and the products used were fantastic. I enjoyed it so much that I promised myself to book one every month.
Many thanks to Lorraine and well done Cowshed for the high standards of your spa.
11 września 2023
Opinia niezależna
Odpowiedź od Cowshed
Hello Roxane,
Thank you for leaving such a lovely review!
Lorraine will be delighted to see your comments. We will make sure this is passed over to her.
We look forward to seeing you at Primrose Hill again soon!
The Cowshed Support Team.
Opened lotion .. not pleasant
I bought 2 gift sets from Cowshed.
On opening the first the top on the lotion had been opened and dried up lotion was around the top.
Absolutely disgusting.
The other was bought as a present. So fortunate I didn't give the first box.
Cowshed not interested despite me contacting them for an explanation.
Please check anything you buy from this company as its not pleasant if you open a product which has already been used.
13 sierpnia 2023
Opinia niezależna
Odpowiedź od Cowshed
Hello Alison,
Thank you for your feedback. We are so sorry you have received an open product! This is not at all what you should expect from Cowshed.
We understand that you contacted our support team, who immediately apologised for this and offered you a refund or replacement. Our customers are our priority and we always want to ensure you receive your products in perfect condition as a first step.
We take all feedback very seriously and the member of the team you have spoken with forwarded the feedback to the broader team for investigation. This team will look into what has gone wrong on this occasion. However, This is not a team you should expect to hear back from directly. I can see that as you requested an update, one of our agents has advised you that this seems to be a fault in the packaging on this occasion.
We can assure you that this is not an old tester. We follow strict hygiene regulations and our shipping facility is not set up to use testers.
Please accept our sincerest apologies once again.
The Cowshed Support Team.
Great shop at bicester village
Great shop at bicester village ! Oscar was a dream ! X
18 sierpnia 2023
Odpowiedź od Cowshed
Hello Amanda,
Thank you so much for sharing your feedback! Oscar will be thrilled.
We hope to see you again soon.
The Cowshed Support Team.
What has happened to Cowshed products
What has happened to Cowshed products. They dropped the quirky names (woke brigade pressure). No depth in the products. You wouldn’t even know you’ve had a shower as the fragrance is sooo weak. Skimping on the essential oils no doubt. The man’s shave cream is appalling, zero fragrance and no body.
2 starts as I guess it looks better in the bathroom than Dove. Come on Cowshed bring back the old times.
1 sierpnia 2023
Opinia niezależna
Odpowiedź od Cowshed
Hello Chris,
Thank you for sharing your feedback.
We are very sorry to read your comments and have also shared this with the wider team to look into.
A member of our support team will be reaching out to you directly. Please keep an eye out!
Kind Regards,
The Cowshed Support Team
I had bought my daughter a maternity…
I had bought my daughter a maternity gift voucher last year September but due to my grandson arriving 4 months premature & spending 7 months in neo-natal care my daughter never had the chance to have the treatment, so I reached out to the customer service & a team member called Eleanor responded very quickly & was so kind & took the trouble to help me find the original voucher… thank you so much Eleanor for your time & patience, my daughter was so pleased that she can now enjoy a relaxing treatment.
26 lipca 2023
Opinia niezależna
Odpowiedź od Cowshed
Hello Maxine,
Thank you for your feedback.
We are so pleased to see Eleanor was able to resolve this for your daughter!
The Cowshed Support Team.
Relaxing and great service
I had a wonderful Ultimate Cowshed massage at the Shoreditch House spa. It was so relaxing and the finish on my nails lasted for ages (normal varnish, rather than gels). I’d also like to mention Carol in the customer support team who resolved an issue with being able to use my voucher. She responded quickly and extended the expiration date so that I could be sure to use it!
21 lipca 2023
Opinia niezależna
Odpowiedź od Cowshed
Hello Harriet,
Thank you for your review.
Carol will be delighted to read this!
We hope to see you in the Spa again soon.
The Cowshed Support Team.
I live in Florida in the USA and have…
I live in Florida in the USA and have ordered numerous product on line. Products are first class and shipping is faster than domestic shipping. Very pleased.
13 lipca 2023
Opinia niezależna
Odpowiedź od Cowshed
Hello Anna,
Thank you for taking the time to leave your feedback. We are so pleased to see it!
The Cowshed Support Team.
Always a pleasure visiting this place
Always a pleasure visiting this place! The smell, the products and the friendly staff. Thumbs up as always
10 lipca 2023
Odpowiedź od Cowshed
Hello Lindsey,
Thank you very much for your review.
We are so pleased to see you love the products as much as we do!
The Cowshed Support Team.
Extremely friendly and knowledgeable…
Extremely friendly and knowledgeable staff. Store was very bright and extremely tidy. Smelled FAB!!
21 czerwca 2023
Odpowiedź od Cowshed
Hi Stuart,
Thank you so much for your feedback!
We look forward to seeing you again soon.
The Soho Home Support Team
Lovely little shop with great service
18 czerwca 2023
Odpowiedź od Cowshed
Hi Alan,
Thank you so much for leaving your kind review.
We look forward to inviting you back soon.
The Cowshed Support Team.
Georgia at customer care was a great…
Georgia at customer care was a great help in resolving my query, polite and friendly.
17 maja 2023
Opinia niezależna
Odpowiedź od Cowshed
Hello Nicole,
Thank you for your review. It is so great to see your comments. Georgia too will be delighted!
We hope to invite you back in the future!
The Cowshed Support Team
Excellent customer service
I haven’t used Cowshed personally but I bought a voucher for my sister in law a few years ago after the birth of my niece on rave reviews from friends. Because of a combination of Covid and a battle against childhood cancer my sister in law never got to use her voucher. I wrote to Cowshed recently to see if there was any way the could help with the expired voucher. Lucy provided excellent customer service, with a really sympathetic and helpful response. I was so touched by her and Cowshed’s kindness. Thank you to Lucy and Cowshed 😊
12 marca 2023
Opinia niezależna
Odpowiedź od Cowshed
Hi Francesca,
Thank you so much for leaving your review.
Lucy will be so pleased to reach your comments.
We look forward to inviting you back soon.
The Cowshed Support Team.
Really helpful and quick to respond
27 kwietnia 2023
Opinia niezależna
Odpowiedź od Cowshed
Hello,
Thank you so much for leaving your review.
We look forward to inviting you back soon.
The Cowshed Support Team.
Odpowiedź od Cowshed
Hello Hollie,
Thank you so much for your feedback.
We hope to invite you back soon!
The Cowshed Team.
Excellent customer service from Chinasa…
Excellent customer service from Chinasa who extended a gift voucher that had expired ages ago. Super quick and friendly :)
24 kwietnia 2023
Opinia niezależna
Odpowiedź od Cowshed
Hello Christina,
Thank you so much for your feedback and kind review.
We hope to invite you back soon!
The Cowshed Team.
Great customer service
7 kwietnia 2023
Opinia niezależna
Odpowiedź od Cowshed
Hello Kate,
Thank you so much for your feedback.
We hope to invite you back soon!
The Cowshed Team.
What a treat!
Treated myself to a manicure kit to give my worn winter hands some much deserved love. I have sensitive skin many products make them flare up - Chloe's advice on ingredients of the cream and the cuticle oil much appreciated. Tried both, so far so good and usual lovely smell from Cowshed. Wonderful to hear the products are used in the spas during treatments - hope to treat myself to a spa visit when I'm in London next!
Shelley
1 kwietnia 2023
Opinia niezależna
Odpowiedź od Cowshed
Hello there,
Thank you so much for your feedback and kind review. We appreciate your feedback on our customer service team and for Chloe, we will be sure to share this with the wider team.
We hope to invite you back soon!
The Cowshed Team.
Good service
Ordered the deodorant spray, but never received anything. You can never get through to a person on Evri so emailed Cowshed.
Customer service team sent me out a replacement which arrived not long after I reached out - so thank you!
8 marca 2023
Opinia niezależna
Odpowiedź od Cowshed
Hello There,
Thank you for your feedback. We are so pleased to hear that you issue was resolved!
We look forward to welcoming you back in the future.
The Cowshed Support Team.
Thank you so much for giving me a new…
Thank you so much for giving me a new voucher when the expiry date on mine ran out :)
I'm so happy.
31 marca 2023
Opinia niezależna
Odpowiedź od Cowshed
Hello Marianne,
We are so happy we could help and appreciate your feedback.
We look forward to inviting you back in the future.
The Cowshed Support team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.