Chris was extremely helpful throughout the whole process. He explained everything clearly, answered all my questions quickly, and made the experience very easy and stress-free. The customer service wa... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
When everything is so expensive CoverMy car gives me lovely deals on my car insurance It’s my first time hope in future they provide me more good deals many thanks
Reakcja na opinię
Hi I’m Muhammed A Azid last year was my first time I used them the experience I had was amazing. They were very helpful and understanding. Luckily I saved the person‘s number and his name is Daniel to... Zobacz więcej
Reakcja na opinię
* unprofessional * Inexperienced staff * No communication * Lack of knowledge in the industry * No skill in the workplace * Don't know how to call customers back And I could go on and on... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Pośrednik ubezpieczeniowy
- Agencja ubezpieczeń komunikacyjnych
- Ubezpieczenia biznesowe
- Ubezpieczenia komercyjne
- Agencja ubezpieczeniowa
- Ubezpieczenia taksówkarskie
Napisane przez firmę
Taxi Insurance | Minibus Insurance | Courier Insurance | Van Insurance | Motorhome Insurance | Business Insurance | Property Insurance | Tradesman Insurance | Motor Insurance
Dane kontaktowe
Field House, Station Approach, CM20 2FB, Harlow, Zjednoczone Królestwo
- 0345 456 4505
- service@covermy.com
- covermy.com
4,5
Doskonała
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od CoverMy
Thank you for your kind review! We’re delighted to hear you found our service both helpful and friendly, and we really appreciate your feedback.
Good service all the time ☺️☺️☺️
13 stycznia 2026
Odpowiedź od CoverMy
Thank you for your lovely feedback! We’re really pleased to hear you consistently receive good service and appreciate you taking the time to share this with us.
Helpful good deal
5 stycznia 2026
Odpowiedź od CoverMy
Thank you for your review! We’re pleased to hear you found our service helpful and good value. We really appreciate your feedback.
Odpowiedź od CoverMy
Thank you for your review! We’re pleased to hear you received great service and appreciate you taking the time to share your feedback.
Odpowiedź od CoverMy
Thank you for your feedback! We’re glad we could be of help and appreciate you taking the time to share your experience.
Odpowiedź od CoverMy
Thank you for your kind words! We’re thrilled to hear you had a positive experience with our service and look forward to assisting you again in the future.
Odpowiedź od CoverMy
Thank you for your feedback. We’re glad to hear you had a pleasant conversation and a positive experience with our team. We really appreciate you taking the time to leave a review.
Will quickest service and great team
Will quickest service and great team, I meet good person on phone talk he is explained everything about insurance now and features future as well how to get cheapest insurance.
15 grudnia 2025
Odpowiedź od CoverMy
Thank you for your kind review. We’re really pleased to hear that you received quick service and that our team took the time to clearly explain your insurance cover, features, and how to secure the best value. We appreciate your feedback and your trust in our team.
They have fair praise and good service
They have fair prices and they have a good service
16 grudnia 2025
Odpowiedź od CoverMy
Thank you for your positive review. We’re glad to hear you found our prices fair and were happy with the service you received. We really appreciate you taking the time to share your experience.
Odpowiedź od CoverMy
Thank you for your kind feedback. We’re really pleased to hear that you found our team helpful. We appreciate you taking the time to share your experience.
I was attended to respectfully and had…
I was attended to respectfully and had policy explaining to me in detail
15 grudnia 2025
Odpowiedź od CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Worst Insurace ever dint use them…
Worst Insurace ever dint use them cancelled my policy didn’t used them found one way cheaper rip off still not got a refund refusing to give me refund
6 grudnia 2025
Odpowiedź od CoverMy
Thank you for your feedback. We’re sorry to hear that you feel dissatisfied with your experience.
We would like to reassure you that refunds are processed in line with the policy terms and cancellation conditions agreed at the start of cover. If a refund is due, it is not refused, but calculated based on time on cover, insurer charges, and any applicable administration fees.
We can see from the reference provided that a refund was processed in accordance with the cancellation terms of your policy.
Maisie Just made it so nice
11 grudnia 2025
Odpowiedź od CoverMy
Thank you for your kind words about Maisie. We will be sure to pass on the message and we appreciate your continued trust and support.
Odpowiedź od CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Experience
10 grudnia 2025
Odpowiedź od CoverMy
Thank you for taking the time to leave a review. We appreciate your feedback and would welcome the opportunity to understand more about your experience. If you’re happy to share further details, please feel free to contact our team so we can continue to improve our service.
Odpowiedź od CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Absolutely frustrating
Directed to Sovereign Automated for accident aftercare and motility solution who have been absolutely disaster. I'm very frustrated with their service. I don’t know how they are connected to Cover my cab insurance. What interest works here.
Absolutely rubish company. Being with them, calliing every single day for about more than 3 weeks yet no outcome. One answers the phone, passes on to someone else who is one break, or not available putting me on hold. Eventually she/he is not available and others make a promise they would give me a call back later or next day for the update. But I never received a call back from them. I have not received my courtesy car yet. Poor accountability, poor customer service, very careless.
10 grudnia 2025
Opinia niezależna
Odpowiedź od CoverMy
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about the frustration you’ve experienced and understand how stressful this situation must be, especially when it has been ongoing for several weeks.
To clarify, Sovereign Automated Accident Aftercare is a third-party accident management provider. While they may be introduced as part of the accident aftercare process, they operate independently from Cover My Cab Insurance, and we do not manage their day-to-day service or communications.
That said, we absolutely recognise that this experience reflects poorly on the overall journey, and we’re sorry that expectations were not met. Lack of call backs, delays, and unclear accountability are not the standards we expect for our customers.
If you are still awaiting resolution, we would strongly encourage you to contact Sovereign Automated directly to escalate your case. Alternatively, you may contact our team so we can review the referral and raise concerns with the provider where appropriate.
You can also send this over to our customer engagement team and they can assist in getting this resolved for you.
We take feedback like this seriously and use it to review our partners and improve customer outcomes. Thank you again for raising this. As this is a rating is for Sovereign and not for CoverMy Cab, we kindly request that this be removed.
Cheap price
Cheap price, good behaviour with customer service, quick to answer calls, sorts out any problems quick
4 grudnia 2025
Odpowiedź od CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Helpful
Helpful, professional and patient service from your representatives- thank you.
2 grudnia 2025
Odpowiedź od CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Odpowiedź od CoverMy
Thank you for your kind words. We’re really happy to hear you always receive great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.