Chris was extremely helpful throughout the whole process. He explained everything clearly, answered all my questions quickly, and made the experience very easy and stress-free. The customer service wa... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
When everything is so expensive CoverMy car gives me lovely deals on my car insurance It’s my first time hope in future they provide me more good deals many thanks
Reakcja na opinię
Hi I’m Muhammed A Azid last year was my first time I used them the experience I had was amazing. They were very helpful and understanding. Luckily I saved the person‘s number and his name is Daniel to... Zobacz więcej
Reakcja na opinię
* unprofessional * Inexperienced staff * No communication * Lack of knowledge in the industry * No skill in the workplace * Don't know how to call customers back And I could go on and on... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Pośrednik ubezpieczeniowy
- Agencja ubezpieczeń komunikacyjnych
- Ubezpieczenia biznesowe
- Ubezpieczenia komercyjne
- Agencja ubezpieczeniowa
- Ubezpieczenia taksówkarskie
Napisane przez firmę
Taxi Insurance | Minibus Insurance | Courier Insurance | Van Insurance | Motorhome Insurance | Business Insurance | Property Insurance | Tradesman Insurance | Motor Insurance
Dane kontaktowe
Field House, Station Approach, CM20 2FB, Harlow, Zjednoczone Królestwo
- 0345 456 4505
- service@covermy.com
- covermy.com
4,5
Doskonała
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od CoverMy
Thank you for your feedback! We’re really pleased to hear you felt the price was reasonable. We always aim to offer fair and competitive quotes, so we appreciate you taking the time to share your experience.
Very good services
11 marca 2026
Odpowiedź od CoverMy
Thank you for your feedback! We’re really pleased to hear you received very good service and truly appreciate you taking the time to share your experience.
Odpowiedź od CoverMy
Thank you for your great feedback! We’re delighted to hear you were happy with both our service and customer service. We truly appreciate you taking the time to leave a review.
excellent Customer Care Service
excellent Customer Care Service, helpful and supportive representative
13 marca 2026
Odpowiedź od CoverMy
Thank you for your wonderful feedback! We’re delighted to hear you received excellent customer care and that our representative was helpful and supportive. We truly appreciate you taking the time to share your experience.
Odpowiedź od CoverMy
Thank you for your fantastic review! We’re delighted to hear you think so highly of our taxi insurance service. We really appreciate you taking the time to share your feedback.
Good and Excellent 👍
28 lutego 2026
Odpowiedź od CoverMy
Thank you for your great feedback! We’re delighted to hear you had a good and excellent experience. We truly appreciate you taking the time to leave a review.
Thieves and thieves
22 września 2025
Odpowiedź od CoverMy
Thank you for your feedback. We’re sorry to hear you feel this way.
When a policy is arranged with a finance agreement, the payments and terms are set out clearly at the start of the agreement. As with any finance arrangement, the agreement must be followed in line with the terms and conditions that were accepted when the policy was taken out.
If you are experiencing any difficulty with payments, we do offer support and may be able to discuss a payment plan to help manage this. Please contact our team directly and we will be happy to assist further.
Odpowiedź od CoverMy
Thank you for your kind feedback! We’re really pleased to hear that everything was explained clearly and that you had a very good experience. We truly appreciate you taking the time to leave a review.
The young lady was knowledgeable new…
The young lady was knowledgeable new what she was talking about and dealt with the situation very professionally credit your company
23 lutego 2026
Odpowiedź od CoverMy
Thank you for your wonderful feedback! We’re delighted to hear that our team member was knowledgeable and handled your query so professionally. Your kind words mean a lot, and we’ll be sure to pass on your feedback. We really appreciate you taking the time to share your experience.
Very good service and customer service ⭐️
24 lutego 2026
Odpowiedź od CoverMy
Thank you for your feedback! We’re delighted to hear you received very good service and customer service. We truly appreciate you taking the time to leave a review.
I was ringing yesterday 3/03/26 for my…
I was ringing yesterday 3/03/26 for my renewal my policy and I was very happy with the men help me and read al the term and condition about the policy !thank you
3 marca 2026
Odpowiedź od CoverMy
Thank you for your lovely feedback! We’re really pleased to hear you were happy with the support you received when renewing your policy and that everything was clearly explained. We truly appreciate you taking the time to share your experience.
Well explained and very informative and helpful
I was helped throughout and they took their time to get me, insured.
3 marca 2026
Odpowiedź od CoverMy
Thank you for your wonderful feedback! We’re really pleased to hear everything was well explained and that you found the service informative and helpful. It’s great to know you felt supported throughout and that our team took the time to get you insured. We truly appreciate you taking the time to share your experience.
Odpowiedź od CoverMy
Thank you for your review! We’re glad we could make you laugh while helping , great service with a smile is what we aim for. We really appreciate your feedback.
Odpowiedź od CoverMy
Thank you for your feedback. We’re sorry to hear you feel that some information wasn’t clear. We always aim to be transparent and provide full details throughout the process, but we understand that insurance can sometimes feel complex.
If there’s anything specific you feel wasn’t explained clearly, we’d really welcome the opportunity to review this with you and provide further clarification. Please contact the customer engagement team - engagement@covemy.com
Excellent service
23 lutego 2026
Odpowiedź od CoverMy
Thank you for your excellent review! We’re delighted to hear you were happy with the service and truly appreciate you taking the time to share your feedback.
Odpowiedź od CoverMy
Thank you for your feedback! We’re delighted to hear you received very good service and truly appreciate you taking the time to share your experience.
Good service and easy everything.
19 lutego 2026
Odpowiedź od CoverMy
Thank you for your great feedback! We’re really pleased to hear you found the service good and everything easy to arrange. We truly appreciate you taking the time to leave a review.
Having to cancel my policy as I was not…
Having to cancel my policy as I was not helped in any way and felt company asking for more money and finding different excuses to charge me. I have never had to give so much evidence about an insurance policy. When phoning in not helpful at all keep saying the same thing over and over again like a stuck record. Will never use them again. Hopeless
11 lutego 2026
Odpowiedź od CoverMy
Thank you for taking the time to leave your feedback. We’re sorry to read that you feel this way and would like to clarify the situation.
At the start of your policy, you were advised that a CUE (Claims and Underwriting Exchange) check would be carried out and that if any information provided was found to be incorrect, the policy could either be cancelled or an additional premium applied in line with the insurer’s terms and conditions.
When the policy was taken out, you provided information that was later contradictory to the information found on the CUE check. Based on this information, the underwriter initially advised that the policy would be declined.
We discussed this with you, and we relayed the conversation to the underwriter on your behalf in order to get this resolved. As a result of our involvement, the policy was able to proceed rather than remain declined.
The policy was then recalculated based on the findings from the CUE check resulting in an additional premium. The difference in price was due the differing information from the inception of the policy to the CUE database. Claim dates are a rating factor for insurers, and this directly impacted the premium applied.
We understand that being asked for supporting documentation can feel frustrating. However, when discrepancies arise, insurers require evidence to ensure the policy is accurate and compliant. We did try to assist throughout and were able to secure terms where the original outcome was a decline.
We also advised that if you wished to cancel the policy, a formal cancellation request would need to be submitted in writing. To date, we have not received this request.
If you are able to provide any further documentation, we remain happy to pass this to the underwriter for review.
The customer service agent was very…
The customer service agent was very profesional, patient, calm knowlegeable, and courteuos.
18 lutego 2026
Odpowiedź od CoverMy
Thank you for your fantastic feedback! We’re delighted to hear that our customer service agent was professional, patient, calm, knowledgeable, and courteous. We truly appreciate you taking the time to share your experience.
Odpowiedź od CoverMy
Thank you for your lovely feedback! We’re delighted to hear you received great customer service .We really appreciate you taking the time to leave a review.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.