We made our booking via phone call as confused with voucher system and adding a couple of nights to what the voucher was worth. The customer service lady was extremely helpful and sorted everything fo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This hotel is nowhere near as advertised. We had booked for 2 nights but left after one. The only reason for 2 stars not one is that the staff were all lovely. This is a golf club, with some ro... Zobacz więcej
I had dealings with Sophia and Paula who were both very diligent. My booking required a little liaising over a few days because of specific requirements. So I'm now looking forward to a lovely few day... Zobacz więcej
The support by the telephone staff was very helpful, and constructive. So I have no issue there. However, I had need to make phone contact as the time valid Voucher was not being accepted by the onli... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Countryhotelbreaks.com is proud to represent many of the finest country hotels in Britain. We offer short hotel breaks and special offers to hotels all over the British Isles.
Dane kontaktowe
Lee Mill Road, HX7 7AB, Hebden Bridge, Zjednoczone Królestwo
- 0333 2125 532
- jon@countryhotelbreaks.com
- countryhotelbreaks.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great site, easy to use - even for a technophobe
I was looking to book a spa break fir my partners 60th birthday. I found the info on this site well set out, easy to use ( I am not great with computers) and easy to book.
However the computer ( or me!) Made a mistake with the dates I wanted so I emailed the site explaining this and asking what to do - but by the time they had emailed me back - approx 7 mins later I had already found out how to do it on the site.
I was very impressed with how easy the amending process was and especially how quickly they had gotten back to me. I then emailed them asking about booking treatments and again was emailed with the info super fast. I sent a message saying how impressed I was and received a loverly reply.
They are now going to be my go-to site for these type of breaks.
Highly recommended
Found exactly the hotel and time I…
Found exactly the hotel and time I wanted and the booking and confirmation process was very straightforward and fast. Excellent value for money compared to other sites for the same hotel.
easy to book the break did what it said
Hotel reservation
The website was easy to use. The prices were very competitive.
After I had made my reservation I received a phone call from company with a question about my request to the hotel. I was most impressed by this.
Voucher expiry
Was unwilling to extend the expiry of a £350 voucher (missed deadline by a few days). Admittedly the fault was mine that the voucher was not used before the initial expiry date, but a pretty disappointing position from a customer relations perspective.

Odpowiedź od Country Hotel Breaks
Very simple and easy to follow booking…
Very simple and easy to follow booking process. Options were clear and information was succinct.
Seamless experience .Good transparent process- easy to…
Good transparent process- easy to navigate. Exceptionally helpful with special requests. Great booking service.
Clear website and fast and efficient…
Clear website and fast and efficient booking
Hotel couldn’t provide the room level…
Hotel couldn’t provide the room level we booked. Rather than just sending an email CHB called me directly and explained what happened. Lovely person sorted out the next level room and quickly organized a refund of the difference.
New website for me
Never used this website before but will definitely return. Easy to use, information clear, have had no issue thus far.
Good booking experience
Having booked previously through this site, it was good to be able to find something suitable at another property.
The site is easy to use and sets out the cost and available offers clearly.
Subsequent confirmations from both CHB and the hotel itself give reassurance that the booking is secure.
Easy booking process and excellent…
Easy booking process and excellent prices compared to any other company including the hotel itself. Highly recommended
Site was easy to navigate
Site was easy to navigate, informative and booking process quick and easy
Good easy to use service
Booked online. No problems.
Booked online. Fairly straightforward and email confirmation arrived quicly.
I found the whole process of booking…
I found the whole process of booking our break made was made so easy thanks to the customer service from Louise, she was so kind, patient and helpful.
So easy to use this website
This is the first time I’ve used this website, I found it easy to search for hotels in particular places I wanted to visit and I’m really happy with the extras offered during our stay which hopefully will make our holiday feel extra special.
Very good!
Information was clearly presented, comprehensive and the navigation was quick and easy. The search function was also effective so overall a positive experience. Quality of the website could be better, hence why not 5 stars.
Simple Process
Simple routine and immediate response. User friendly and intuitive site
Highly recommend
Amazing hotel and excellent staff. Food is exceptional. Looking forward to going back very soon.
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