Service is really poor, we sat down & waited 15 minutes before having to go to the bar to order drinks. Waitresses walked past continuously but we were completely ignored. I think it's the type of pla... Zobacz więcej
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Cosy club lincoln. The staff, apart from the guy who welcomed us, didn’t seem to want to be at work, and certainly didn’t seem to want to serve us, I watched as later arrivals were served thei... Zobacz więcej
My daughter had dinner with her friend in Cosy club Basingstoke two days ago . Both of them ordered same dish : beef steak. After few hours later both of them had same symptom : constantly through up... Zobacz więcej
Cosy Club, Reading. Luxurious environment, with 20’s vibe. Lovely, friendly, polite, well trained serving staff. Awesome drinks, same polite, friendly and well trained servers. Nice coffee …… Oh, su... Zobacz więcej
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- Restauracja
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- Kafejka
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Welcome to our world. Cosy Club celebrates the joys of relaxed dining, drinking and lounging in a fabulous, welcoming setting.
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Zjednoczone Królestwo
- cosyclub.co.uk
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Genuinely one of the most frustrating…
Cosy Club Coventry
Genuinely one of the most frustrating dining experiences I’ve had in a long time.
We ordered two focaccia sandwiches — tiny, stingy portions that looked like they came from a kids’ menu — and then waited over an hour and a half for them. By that point we were starving. When we finally asked what the delay was, the waiter casually said “we lost your ticket.” Are you joking? That’s not just bad service — it’s a complete joke. Absolutely infuriating.
But it didn’t stop there. We ordered the cheapest bottle of Spanish rosé bubbly on the menu — nothing fancy, just something light to go with lunch. Instead, they brought out the most expensive one and actually tried to charge us for it. It honestly felt like a scam. What made it worse was the smug assumption that we’d be too distracted or tipsy to notice. They clearly didn’t expect someone to actually know how to pronounce the wine properly — lucky for us, I speak Spanish and clocked it straight away.
They handed us a £104 bill for a delayed, disappointing meal and a bottle we didn’t even order. The whole thing felt like a piss-take. The staff didn’t seem to care, no one took responsibility, and the attitude was just as poor as the service.
Completely chaotic, zero accountability, and borderline dishonest. Don’t go unless you enjoy wasting your time, money, and patience.
Cosy Club Cardiff disappointing
Cosy Club Cardiff disappointing
Vegan burger was burnt and crispy, chicken and bacon sandwich the chicken mayo mix tasted like sandwich filler and even had a fishy taste. Not cheap either would not recommend.
Cosy Club EXETER
Cosy Club EXETER
Shocking! Way overpriced for very mediocre food, portions were minuscule, Asian salad was bland to say the least, supermarket bag salad has more flavour…..
£5.15 for a bottle of water!! unbelievable.
And then to find that you have been caught yes caught for a further 10% added to the bill, “ discretionary service charge” how is it discretionary when you are not given the option to decline? just the card reader pushed towards you….
NEVER Again!
Food and service - out of this world.
I have never left a review before but felt this place was well worth it.
We visited the Exeter Cosy Club on Thursday. From the outside I was not so sure about the place, but how wrong I was. The food and service was excellent. The staff were constantly on the ball and made sure every one was dealt with, with a smile.
Would like to say a special thank you to Trish and Taaliyah who looked after us on the evening.
Loved the quirkiness of the place.
Would definitely visit again if down in Exeter.
Looks no substance
Cosy Club, Reading. Looks no substance.
The tables are unusually high in comparison to the seating, I felt like I needed a booster seat and owing to their design I had no where to put my legs/feet but sitting awkwardly sideways. The tables are also very close together & it takes a lean person to shimmy out between them without knocking anything off your neighbour's table.
The service was terrible, once seated we waited an age to be asked if we wanted drinks, this only happened because we caught a waiters attention. We decided it was best to order everything at once going by the huddles of staff not doing much else other than seemingly having a great time hanging out together.
Eventually got served drinks, only to be asked less than 5 minutes later by the same server 'are these empty?'!!
Food was average and overpriced.
After dinner we decided to head to the bar to meet friends, lots of bar staff acknowledging our existence but after 10 mins waiting we were told we were stood at the wrong end of the bar to be served and should move to the other end whereby it was even busier (no sign to say this area is not for service), we left and found another bar close by who could accommodate us.
I realise they've only just opened but lots of staff and still can't ace the service, come on Cosy Club! Such a shame.
Cosy Club - Reading
Cosy Club, Reading. Luxurious environment, with 20’s vibe. Lovely, friendly, polite, well trained serving staff. Awesome drinks, same polite, friendly and well trained servers. Nice coffee …… Oh, super lush vegan food too and my daughter loved her smash burger ❤️
guildford branch nice beer nice staff…
guildford branch nice beer nice staff .nice and relaxing in the bar
Cosy club Oxford - amazing
Cosy club Oxford
Best meal I’ve had in ages! Went with the family last night - excellent gluten-free options for my daughter, great venue, friendly staff. Fantastic!!
Cosy Club Chelmsford
Cosy Club Chelmsford
Daughter took me for lunch. Staff made us feel welcome.
Didn’t have the set Mother’s Day lunch as wanted something light. Was all lovely and really enjoyed. A complementary chocolate and small bottle of Prosecco as we left which was a nice touch. Would recommend.
Went to Cosy for Mother's Day
Went to Cosy for Mother's Day. Excellent value for money. Fabulous and welcoming staff, go above and beyond to be helpful. Food and drinks as always beautifully presented and tasty. Would highly recommend ❤️
Bottomless brunch
Callum was fab - welcoming and helpful
- a credit to your business and to the Durham branch
COSY CLUB EXETER….SPECIAL
COSY CLUB EXETER
Food always very good albeit slightly smaller than expected portions.
HOWEVER TODAYS EXPERIENCE made SPECIAL with our server TOM.
Efficient,Personable and Professional.
What an asset to have in the catering industry.
Well done Cosy Club and TOM.
Chris and Alison.
TERRIBLE SERVICE
Cosy Club Bennett’s Hill Birmingham. VERY VERY slow service, after waiting nearly fifteen minutes to order a pint and a glass of wine at the bar my wife and I walked out in disgust. The two staff members who clearly didn’t enjoy their jobs completely ignored myself and other customers waiting to be served at the bar counter, they only mixed cocktails and served customers who had ordered via the bar code on the tables. I don’t know if this is company policy but there is no excuse for the ignorance and total lack of customer service shown by the young staff members. There are numerous other bars within the same area as this Cosy Club and far far better in my opinion 😡
Graham was our host for the cocktail…
Graham was our host for the cocktail masterclass and was brilliant. Was a great cocktail host when showing how to create the drinks. Very friendly and just an overall generous man! Definitely worth a visit!
Good visit
Nice food and always nice vibes in there.
The staff were freindly but perhaps a little slow and we had to ask to order drinks and puddings rather than them come to us.
First rate service at Cosy Club Sheffield !
Went to the Cosy Club Sheffield with a large group of work colleagues for a meal at around 2pm Saturday afternoon.
The restaurant was inviting, staff were very attentive and the food was really good. The ‘sharing starter’ was especially tasty and everyone in our group enjoyed it.
I will definitely go there again.
Waited 10 mins at bar and didn’t get served!
Went into cosy club Sheffield for the first time yesterday with 5 friends, It was quite busy.
We waited at the bar for 10 minutes, the not so happy bar lady wasn’t taking note who had been stood there and served everyone else but us. We ended up walking out and going to another bar. Annoyed was an understatement.
Cosy Club Manchester fantastic…
Cosy Club Manchester fantastic experience with Alex and Alice were so accommodating and friendly. Nothing was too much trouble even though it was really busy for Peter Kay. I loved the food steak 🥩 and chocolate dessert 🧁
Those with disabilities: AVOID
Cosy Club Manchester: Host was lovely, bar team lovely, food brilliant and drinks okay. However the server that we had ruined the entire night, a blonde girl with shoulder length hair and who was wearing a grey top on the night. I am a wheelchair user and to have a member of your staff make disgusting comments to other members of staff as well as giggle her way through making them at the expense of my disability was horrific. Was down right ignored at every moment in favour of her speaking to my partner or parents about what I wanted despite the fact the only disability I have is my mobility. Was made to feel like I was less than the entire night despite the drinks, food and other members of staff being amazing. Will never be returning and will definitely not be recommending to anyone able bodied or not.
Unbelievable
Listen to all the reviews with one star or maybe two as they’re all exactly as we experienced it. Atrocious!!!
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