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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I was profiled at the Tap&Go drink area due to not being a UK citizen and providing a different national ID despite it being very real and abiding by the government policies. After I was able to buy t... Zobacz więcej

Oceniono na 5 z 5

me and my son went to see the boxing on saturday Wardley v Dubois it was the best experience the staff were very helpful and friendly and the arena is stunning. We had the best time and the booth we h... Zobacz więcej

Oceniono na 1 z 5

Worst venue I’ve ever been to! Never seen queues like it and then once you’re in it was that over sold you couldn’t physically get onto floor. Boarder line dangerous, people passing out calling for h... Zobacz więcej

Oceniono na 1 z 5

OMG seats are a joke. I’m tall at @ 6 foot 5 inches with a recent hip issue so can’t sit comfortably for long. Although the staff did their best to accommodate us we had no choice but to leave missing... Zobacz więcej

2,0

Słaba

Wynik TrustScore: 2 na 5

286 recenzji

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Oceniono na 3 z 5

Many challenges for all ages.

The stewards were marvellous. I was told to go to an Accessible Gate, which I went towards & then was able to use the lift. Brilliant help & I got to my seat in Row 4 Section 106. It was very poor, the stairs were difficult to negotiate, & there were railings blocking my view. I knew I could not sit there for 3 hrs without the toilet or a drink. There was no rail to hold on to on the staircase - it is dangerous. Plus the seats are too small & everyone is crammed in.
So I went up to the top of the Section & spoke to the Steward. He could see I was on my own & having difficulty with the stairs. So allowed me to sit in the Disabled area to recover my composure before trying to change my seat.
I met many young people with sports injuries or sprained ankles etc who also had to move seats. I must say the seating areas & stairs require a high level of physical fitness which many people of all ages do not have.You do not have to be registered disabled to find safety problems a concern in this Arena.

20 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Restricted View

Sound decent on Wednesdays Bruce Springsteen gig. However, seat on last row from back and curtains hanging from ceiling obscuring view of all the screens. Ticket not sold as restricted view so very disappointed. Complained to staff who said this had never been an issue before and they would pass concerns on and the screens were higher than usual....

14 maja 2025
Opinia niezależna
Oceniono na 4 z 5

First time visit to the Co-Op Live…

First time visit to the Co-Op Live venue which is always daunting especially with the size of the place but the staff were brilliant and that always helps.
The online building layout maps I found were not very helpful and trying to find out which door you should use to get in was a nightmare as the fingerpost signs were too small and signs over the doors were not clear.
Sound quality was very good, prices at the bar astronomic but overall a positive experience

14 maja 2025
Opinia niezależna
Oceniono na 2 z 5

Warning! Failure to notify of restricted seats.

Warning! Restricted view!!!!!!

Onlly Murs show 8/5/25
Block 319 row 12 were shockingly restricted view to the point we barely seen anything at all apart from legs!!
Had these seats been advertise restricted view I would not of purchase them. I have complained to CO-OP Live but are yet to hear back from them. Very disappointing!

8 maja 2025
Opinia niezależna
Oceniono na 3 z 5

I guess the building is OK BUT the…

I guess the building is OK BUT the seating is poor,far too cramped, the seats are too small too low very very uncomfortable.the stairway between the seats remains lit during the performance and if you sit at the end the light affects your vision. No screens supporting the show so you need binoculars! Prices of food and drink ridiculously expensive.

10 maja 2025
Opinia niezależna
Oceniono na 3 z 5

Amazing arena let down by little things

I love this arena as it is easy to find your way round and plenty of toilets and friendly and helpful staff. However I went to see Olly Murs last night and whilst the show was amazing there was large speakers which blocked our view in parts of the show. Our tickets were not sold as a restricted view so that was disappointing. My main issue was that there were numerous people vaping throughout the concert and my sister is asthmatic so this was not pleasant for her or any non smokers.

8 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Attended last night to see Chase &…

Attended last night to see Chase & Status. Queue to get in moved very quickly and security were thorough but very organised. Within the event everything seemed very organised, loads of space available and plenty of bars/shops for drinks so the queues weren’t excessive. Drinks were priced as expected for this type of venue. Toilets were kept lovely and clean and didn’t have to queue for them at all during the night which is usually the case with women’s. Staff were all lovely, friendly and extremely helpful. I lost my phone at some point during the night and a member of staff found it and handed it into lost property. I was able to get this back without issues the following day, again all staff were extremely friendly and helpful.

1 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Hopeless car parking

The car parking booking site is appalling. I have paid £25 for parking for Bruce Springsteen and the site not only gave me the wrong date, but also failed to ask for my registration number. Trying to contact them is like trying to split the atom - the number given on their site is for the general Coop and they have no clue what I’m talking about, and the email address sends an auto response saying my change of registration number will be dealt with!! I will be avoiding this venue like the plague in future. Beset with problems doesn’t get anywhere near.

29 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Where do you start with this shambles…

Where do you start with this shambles of a venue!!
Attended for the Andrea Boccelli concert which was top class, sadly the venue was not thousands of people queuing to be funnelled through a double door with unbadged airport style security “which didn’t work properly “ squashed into a seat that incidentally wouldn’t be out of place in a nursery . Seats had been given to someone else initially!! Apart from 3 beer pumps half time concessions were closed toilets filthy and on the way out once again funnelled.out of said double door back into a 4mile snake queue capably organised by the tram squad who seem more intent on you tapping your card than keeping you alive😀 finally got to Piccadilly around 12 . Concert was brill but seriously question going here again.

25 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

The app isn't working

The app isn't working. I could originally see my tickets. Since the COOPLIVE app sign in became linked to my ticketmaster account, I cannot access my tickets. Today I can log in but then just get a white screen. I would NEVER risk this again

28 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

I don’t know who designed this venue…

I don’t know who designed this venue but they must of thought it was going to be just full of children with the width of the seats it’s impossible not to either get brushed against constantly by the shoulders or arms of the person sitting next to you. we enjoyed the Andrea bocelli concert at the Co-op Live arena but would never go back there. you might wait for hours to get a tram back and forget getting a taxi as there were hundreds of people waiting and we only saw 2 taxis pull up. we ended up walking back to Piccadilly gardens was told by one of the attendants it was a 25 minute walk, it’s not it’s a brisk 35 minutes and dimly lit at parts. sadly not a patch on the AO arena. unless they solve these issues this arena won’t be in business long. nearly every reveiw is bad and we have experienced it first hand. an absolute joke.

25 kwietnia 2025
Opinia niezależna
Oceniono na 3 z 5

Filming in a mobile phone throughout a concert …

We went to see Andre Bocelli on Friday 25th April. The show was amazing but this was ruined for us by one woman in tbe row in front who filmed on her mobile throughout the concert. We were in block 109 row 17. If you want to look at your phone for 2 hours don’t go to a concert. It is selfish &inconsiderate. My evening was ruined by this individual.

25 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Disorganised

After a long walk to the venue we then queued for an hour. It was chaotic, lines of people everywhere. We discussed leaving the event well before the end to beat the inevitable chaos. It was stressful & we hadn't even got inside yet. After considering how much worse it could get we decided we really didn't wish to endure anymore & actually walked away. It cost us £242 to stand in a queue.

My partner is a medic who was concerned for the significant amount of people queuing with mobility issues & only one ambulance in sight. I wish I could say different & I want it to succeed. You need an experienced Manager to come in & get it functioning on a much more competent level & will encourage people to return. As it stands I wouldn't return even if it was free.

25 kwietnia 2025
Opinia niezależna
Oceniono na 2 z 5

Queues 25.4.25 to see Andrea Borcelli

We went 25.4.25 to see Andrea Borcelli. This place is way too big and therefore has subsequent problems . The queue to get in was ridiculous. We waited in a long line for 20 minutes. We missed Andrea coming on to the stage and were made wait outside the auditorium till the show had started. There is not enough toilets through out the venue . This was a very expensive concert platinum tickets . They should have a different queue for people purchasing these expensive tickets. Can’t comment on the food as we never had any. We had a 50 minute wait again in a lengthy queue to get back into the City on a tram. Definitely won’t be back such a shambles .

25 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

We are giving five stars as Andrea Bocelli was amazing …

We are giving five stars as Andrea Bocelli was amazing. A wonderful concert with some added performers who were a real bonus. We were very pleased to have seen him perform.
Although high up we had a good view, better than we thought. We could see where some wouldn’t have such a good view though. With regards to queuing to get into the venue, this was difficult and clearly needs looking at. However, the stewards were incredibly kind to my husband who was clearly struggling and ushered us in through VIP entrance. Again, inside stewards were friendly and helpful. I can’t comment on prices of food and drink as we didn’t purchase any. But I would have expected prices to be on the high side like any venue. The free non alcoholic gin and tonic was great though! I don’t think anyone should have food in their seats while the concert is on. It’s disrespectful to the performers and annoying for other concert goers. Driving from the venue, we did expect it to be busy but we were lucky to get out fairly quickly. Again, needs more organisation. Taxi pick up points need looking at too as these were causing traffic build up.
So although some thoughts on the venue, overall a good experience. But of course, we were there to see Andrea Bocelli and for that we have absolutely no concerns, he was just perfect.

25 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Thank you to the Co Op Arena

Thank you to the Co Op Arena. After being stuck in traffic for ages, myself and my disabled mum were escorted through the building to our seats. We weren’t ’staying longer at the bar’ as suggested by some reviews!!! Stewards were reminding people to put away their phones too. The sound quality and production were superb. A very emotional and memorable evening. Thank you and the staff very much indeed.

25 kwietnia 2025
Opinia niezależna

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