Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I did plenty of research and decided to go with Coolersomm. The communication was clear and immediate which lead to a hassle free delivery and installation. The delivery guys placed the cooler exactly... Zobacz więcej

Oceniono na 5 z 5

Great experience with Coolersomm. Customer service was responsive, helpful, and easy to deal with from start to finish. Delivery was smooth, on time, and well communicated. The wine fridge looks fanta... Zobacz więcej

Oceniono na 5 z 5

I bought two wine stores from Coolersomm a few weeks apart. Both were delivered within 3 working days, in each case by two very helpful people who unpacked and installed them where I wanted. They are... Zobacz więcej

Oceniono na 5 z 5

Lucie was so friendly and helpful. Guided us through the many choices and her suggestion was spot on. We are the proud owners of a large wine store which is busy holding lots of wine … thanks so much... Zobacz więcej

Informacje dotyczące firmy

  1. Klub miłośników wina

Napisane przez firmę

ABOUT COOLERSOMM The ultimate wine resource set up by and for wine lovers. Here at CoolerSomm we aim to provide the trade, student and committed wine lover with the highest quality wine coolers, fridges, glassware, corkscrews and wine preservations systems at the very best prices.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

300 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Disappointing

Website said they had 2 in stock. I bought one. 24 hours later I hadn’t heard anything about delivery. Website said 1 in stock. 30 hours later email to say out of stock. They are trying to sort it out but it is disappointing

5 lipca 2022
Logo Coolersomm

Odpowiedź od Coolersomm

Hello Richard,

I do apologise with the issue we had with your particular order. Luckily the wine cooler is now arriving sooner than we estimated so this one will be resolved soon. Thanks for your patience on this one and sorry it did take us a while to sort it out.

Sarah

Sarah

Oceniono na 5 z 5

Very good service.

Sarah was always helpful and responded quickly to my emails. Delivery was on time and painless. All packaging removed and the wine cooler was set us and balanced on the floor for me.

27 czerwca 2022
Opinia niezależna
Oceniono na 4 z 5

Good looking

Good looking, nice quality, quiet. Total capacity, while perhaps technically correct, is overstated.

23 czerwca 2022
Logo Coolersomm

Odpowiedź od Coolersomm

Hi William,

Thanks for the positive review. I think you're reviewing one of our wine coolers here rather than our service however I'll address it so as to be clear and hopefully helpful.

The capacities stated come from the manufacturers directly and are quoted in bordeaux shaped bottles. The reality is, as you correctly state, if you deviate from standard bordeaux bottles the max capacity begins to reduce and if you have lots of burgundy or champagne or rhone shaped, wide bottles, it can decrease by as much as 20%+.

In any case, thank you for the feedback, sadly we'll never be able to state anything other than the Bordeaux shaped bottle capacity as we'll never know the starting or evolving quantity of different wines a person will have. Perhaps a good tool for us to develop would be a capacity estimator based on the bottle types you have.

All the best with your new wine cooler

Sarah

Oceniono na 5 z 5

Excellent

Excellent! My first interaction with this company and couldn't be more impressed. I bought a Nez du Vin - the price was already the best on the market, add (or deduct ;) 10 % as an intro offer and free delivery. Order placed online mid evening, I was notified by UPS tracking that same evening that a package was due and a very, very carefully packaged parcel arrived the day after next (given the time I placed the order, in effect next day delivery).

19 maja 2022
Oceniono na 5 z 5

Great Wine Cooler - Good Service from Coolersomm

Overall, we are very pleased with our purchase of the Dunavox 32-bottle built-in wine cooler and the service provided to us by Sarah and the team at Coolersomm. The fridge is excellent - it is easy to operate and set its controls, it fits perfectly in our new kitchen and it compliments our kitchen and other appliances.

The delivery of the fridge itself was a bit of a challenge. We live in a rural location and the delivery company used by Coolersomm refused to deliver to our home address, because it is on a narrow country road, which was quite frustrating as we have received deliveries on vehicles as large as Ar-Tics in the past without any issue... So other buyers in similar circumstances might wish to check this aspect before ordering.

16 maja 2022
Oceniono na 5 z 5

Coolersomm…genuinely passionate about products and service

The customer service I received from Coolersomm, from initial enquiry through to delivery was exceptional. They were able to understand what I thought I wanted and then make suggestions of wine coolers that would suit my needs best from their broad range of premium product lines. Ultimately I landed on a Swisscave and it's a beauty. Delivery was quick and the courier company communicated ahead of time everything that was needed and were even able to accommodate a tricky diary my end; the two delivery guys were polite and professional. There will no doubt be further purchases in the future and I will be back, thank you to the Coolersomm team.

16 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Whole customers experience from start…

Whole customer experience from start to finish is top class. Sarah answered my questions immediately and was very helpful in arranging delivery. Courier company were fantastic too. Would highly recommend.

27 kwietnia 2022
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej