Ordered the zip link essentials contract 1000 pocket sprung super king ottoman. Build quality is good and the mattresses are also good. Better than you might expect for the price and very comfortabl... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Very nice well made bed base I went for the sprung top version but maybe should not have bothered as the springs are small and I can’t see or feel them being effective. But other than that we are happ... Zobacz więcej
I needed a waterproof mattress and saw this company online. The price was competitive and the service was good. The mattress was delivered in timely manner and the quality is very good. I would recomm... Zobacz więcej
Grifters. No customer service contactability. I have an issue with my order. Emails ignored and the phone does not get answered. Eventually answered via email, as they stated phone calls are... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Retailer of premium hand made and quality UK Manufactured contract beds. specialising in beds for: Hotels, B&Bs, Student accommodation, Boarding, ,schools ,Holiday camps, Hostels, HMO's & Prisons.
Dane kontaktowe
1a High Street, WF16 0JA, West Yorkshire, Zjednoczone Królestwo
- 03335330300
- info@contractdivanbeds.co.uk
- contractdivanbeds.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Been trying to contact for over 3…
Been trying to contact these for over 3 weeks. Their phone number is for sales only. Their email address is a contact form, then ticket system so no way of speaking to anyone. Spent alot if money here to now not get any contact.
No after care
I am trying to contact you but the phone number rings out. I have a waterproof mattress for my disabled son and its not waterproof. Can you contact me please.
Good communication.
Good communication.
Excellent delivery service.
My single matress is quite basic,at a basic price.
I liked the cotton ticking cover,not easy to find now.
Reliable,efficient company,recommended.
Thanks.
No assembly instructions
No assembly instructions. Ottoman lids open to slightly different heights. Good service, quick delivery
Always prompt service-delivery
Always very prompt with order. We have orderd several times always stick with this company! Staff are lovely too!
Delivered on time
The delivery was on time and the goods were well packed.
Great bed , good service
The bed is excellent. The pricing was competitive. Delivery was slightly delayed due to a problem at the couriers end but communication was effective. Overall very good.
Would recommend!
Good quality bed for a competitive price and able to pick all the features I wanted and still have it delivered within days. Would recommend.
Good product delivered without fuss.
Well recommended
Good quality bed, seamless delivery, pleasantly surprised that the bed was fully assembled apart from the pistons and feet. Well recommended both the bed and company, Contract divan beds.
Do not use if you want a guarantee
No help if you have an issue ,I have been trying to contact Contract Divan Beds to exercise the warranty on 3 mattresses I purchased from them . I have called them several times only to be told that all customer service queries are done online and that I needed to fill a form in to inform them of my issue .Despite following this request several times and receiving automated replies acknowledging receipt of my completed forms over the last 3 months I still have not been contacted to discuss my issues . Do not use if you want a guarantee
Fast delivery and a quality bed
Fast delivery and a quality bed. Would recommend as my boy is on the large size and the bed is strong and robust.
Great customer service! - very personal
Great customer service- very personal. I booked it to go to my home address rather than rental and they changed it no problem. Driver very helpful in collecting keys & delivering it to 5th floor ( in lift) and taking all rubbish away. Mattress good quality and happy with purchase.
Good communication
Good communication, great product, packaging was as expected, quality speaks for itself
Excellent service from start to finish
Excellent service from start to finish. Thank you
Terrible communication
When I ordered from Contract Divan beds their website was plastered with ‘free delivery’. It was free delivery still after putting in my postcode and placing the order. However, I was then sent notice of a surcharge added after the fact for £20 delivery. I disputed this and they removed it, but it felt underhanded, especially as in their actual terms and conditions my postcode was under the free delivery list. They should consider changing their website to add any surcharges at the time of inputting the postcode.
Following this, when I went to put my bed together, I realised it had the wrong legs. I contacted the company via email but didn’t hear back for a week so called their customer service, who instead of assisting me, told me to send another email. I eventually got a response and had some back and forth with a couple of different advisors, was told I had been sent the wrong bed and to fill in a form for exchange. I did this but still had some emails with them and they confirmed the bed base itself was wrong not just the legs, sent me a link to another form which I filled in. I’m yet to hear anything back about the exchange to the correct bed and it’s been 3 weeks since I raised the issue. I’m having guests to stay this weekend and they’ll have to sleep on a mattress on the floor unless this bed gets sorted in the next few days.
Nice plush bed and headboard
Nice plush bed and headboard, clean and soft, wwll packed. I chose very light cream, spot on matching to cream carpets.
Lovely solid ottoman bed
Delivery was on time and the delivery men were helpful, pleasant and courteous. The bed itself is solid. I love the strong base to the ottoman, it makes storage easy and takes a volume of bedding. Thank you, so pleased.
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