Shuttle Pro 2. Used it to control Cubase for years. Worked fine. Then, when installing Win11, their old installer would not work. New installer does not have a Cubase preset. FAQ tells me to import se... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
If your wanting window blinds then look no further than CONTOUR BLINDS. They are a standard of workmanship was brilliant. The quality was fantastic n the price was brilliant n very competitive. Very p... Zobacz więcej
The Contour Shuttle is an excellent product for video editing and the service is perfect. In case of a problem, you will be helped immediately, even with the help of Teamviewer. Highly recommended... Zobacz więcej
Reakcja na opinię
I used the online form to try to report a problem with my rollermouse and the only response I have had is this request for feedback from Trustpilot. I use Google Chrome as a browser. I see this mes... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Contour Design develops ergonomic mice that allow users to work safely at their computer without the risk of pain or strain. Our products offer the highest degree of ergonomics and inspire variety and improved habits.
Dane kontaktowe
Nyropsgade 39-43, 1., 1602, Copenhagen V, Dania
- +4520270227
- info@contour-design.co.uk
- contour-design.co.uk
3,1
Średnia
192 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent customer service
Excellent customer service, very helpful and quick to respond, thanks to your quick turnaround I am able to use my Unimouse again.
22 lipca 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi Hayley,
Thank you for the kind words.
We are happy to help.
Sincerely Regitze
Contour Design Nordic
Mouse not recognized on Mac Catalina
Answered my question. Response was quick.
20 lipca 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi Jeff,
Thank you for the positive feedback.
Sincerely Regitze
Contour Design Nordic
Very quick to respond
Very quick to respond, with helpful information. One star off for not providing a link
16 lipca 2020
Opinia niezależna
Odpowiedź od Contour Design
Dear Sham,
Thank you for the kind feedback.
Sincerely Regitze
Contour Design Nordic
Very helpful with my faulty keyboard
Very helpful with my faulty keyboard. Replaced without any hassle.
13 lipca 2020
Opinia niezależna
Odpowiedź od Contour Design
Dear Diane,
Thank you for the kind feedback.
We are happy to help.
Sincerely Regitze
Contour Design Nordic
Excellent service
Excellent service, support, and explanation of reasoning behind advice given.
Thank you.
11 lipca 2020
Opinia niezależna
Odpowiedź od Contour Design
Dear Rob,
Thank you for the kind feedback.
We are happy to help.
Sincerely Regitze
Contour Design Nordic
Got respons and a guide to clean the…
Got respons and a guide to clean the rollermouse. Still it does not work.
29 czerwca 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi Per,
Thank you for your feedback. It does not sound optimal that your product does not work. I hope you will contact us again on info@contour-design.com, so we can fix the issue.
Best regards,
Mette, Contour Design Nordic
very, very good customer service
very, very good customer service - quick and easy with speedy results. Sadly the new part did not resolve the issue \I\ had but that was not down to the customer service which could not be better
29 czerwca 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi Linda,
Thank you so much for your positive feedback.
I am sorry that the new part didn't resolve the problem though.
Regards, Mette, Contour Design Nordic
Contour Design was prompt and addressed…
Contour Design was prompt and addressed my problem readily.
26 czerwca 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi Gloria,
Thank you for your positive feedback.
Regards,
Mette, Contour Design Nordic
Solved the problem in first attempt.
20 czerwca 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi Tom,
Thank you for your positive feedback.
Regards, Mette, Contour Design Nordic
Shuttle Pro v2 - Awesome bit of kit!
Excellent product in the Contour Shuttle Pro v2
Great interface allowing custom button/actions for individual programs which is really easy to set up - just click the button and the settings appear ready for any tweaks.
19 czerwca 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi Rich,
Thank you for your kind words. We are so happy that you like the Shuttle Pro V2 - and you find it easy to set up!
Regards,
Mette, Contour Design Nordic
Thoroughly recommended
A great product which I enjoy using and really great communications from the technical team. Thoroughly recommended on all counts.
16 czerwca 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi Paul,
Thank you for your positive feedback.
Regards,
Mette, Contour Design Nordic
Didn’t work for me
Didn’t work for me. Support was not helpful. Returned the item.
13 czerwca 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi Reign Audio,
I can only apologize for the support you have had. Hope you have found another ergonomic solution that did work for you.
Regards,
Mette, Contour Design Nordic
Appreciate it's lockdown and less staff…
Appreciate it's lockdown and less staff available, but didn't even get an automated email reply to my query which was never resolved anyway. Shame as the product is good.
9 czerwca 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi Alex,
I am so sorry that you had to experience this. Due to Covid-19 it has been tough times 😔
Can you please try to send your query again to info@contour-design.com and we can look into it. And thank you for the kind words about the product.
Regards,
Mette, Contour Design Nordic
I had an initial response but as my…
I had an initial response but as my problem wasn't solved and I replied saying so, it would have been nice to have had some further help.
3 czerwca 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi Suzanne,
I am so sorry that you had this experience. Can you please try to email us again on info@contour-design.com, and we can look into your problem again.
Regards,
Mette, Contour Design Nordic
Never replied my inquiry (later I got a response)
Never replied my inquiry
Edit: Later on I did get an answer and managed to place an order. Thus I’ll update my review.
28 maja 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi Cesar,
I am very sorry that you have never received an answer. Can you please send your inquiry again to info@contour-design.com - and we will follow up asap.
Regards,
Mette, Contour Design Nordic
Superb service!
The service from start to finish is superb! Highly recommended!
19 maja 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi Steve,
Thank you so much for the very nice review! We do our best!
Regards,
Mette, Contour Design Nordic
Great service.
18 maja 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi,
Thank you for the positive response :-)
Greetings,
Mette, Contour Design Nordic
Very responsive and helpful company.
Very responsive and helpful company.
I purchased a Shuttle Pro V2 and quality and interface exceed my expectations for video and audio editing
18 maja 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi Andrew,
Thank you for the kind words. We are so happy that the Shuttle Pro V2 is helping you editing faster.
Greetings,
Mette, Contour Design Nordic
Fast and customer-friendly response
14 maja 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi Stanley,
Thank you for your positive feedback.
Greetings,
Mette, Contour Design Nordic
Contour deisgn are a shining example of…
Contour deisgn are a shining example of how to to technical support - if you can achieve what you are trying to, they just appologise and say so. Then offer a couple of work arounds admitting it is not ideal, but may help.
From my point of view - no time wasted trying to work out how to do something that can't be done. Also they were very positive about hearng about any solution I might (and subsequentlydid) find.
Hopefully theu will add the functionality I was looking for, but they made no promises as to if or when.
Good honest support.
4 maja 2020
Opinia niezależna
Odpowiedź od Contour Design
Hi DrRich,
Thank you for taking the time to write such positive review. And that you have suggestions for improvements.
Greetings,
Mette, Contour Design Nordic
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.