Connecting Britain Recenzje 

394
•
Wynik TrustScore: 3 na 5

3,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

DO NOT GET INVOLVED Proper crooks, changing companies one after another, ramps up so called scam calls on people phone lines and then demands repayment or says will put trough court. Next thin g Y... Zobacz więcej

Oceniono na 1 z 5

Second bad review for another problem. This company has charged me for connection twice. After 4 calls chasing the refund still not received after 6 months. I am now handing into hands of a solicitor... Zobacz więcej

Oceniono na 5 z 5

Impecable service from Marvin. A real breath of fresh air following the nightmares we had with BT to make just the slightest change. The thing I like the most is you ring Connecting Britain and th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Such an amazing experience so far from Connecting Britain. We have just had new handsets delivered for our new Office based Phone System - and Cal (Calixter) has been unbelievable at helping us get th... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca usług telekomunikacyjnych

Napisane przez firmę

At Connecting Britain we provide a wide range of tailored services, including hosted telephony, connectivity solutions, full IT support and comprehensive cyber security management. We are one of the UK's trusted providers for tailored communication solutions —designed to help businesses thrive in the digital age.


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

394 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 15% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,0

Wszystkie recenzje

(394)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 73

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Easy set up

Both James & Martin were very knowledgeable regarding the product & were able to answer my questions. Overall extremely happy with the service so far.

Many Thanks ☺️

5 marca 2025
Opinia niezależna
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Odpowiedź od Connecting Britain

Thank you for taking the time to leave a review

Oceniono na 5 z 5

Service visit / replacements

Lee arrived on site on time as planned, nice friendly guy. Explained everything which was scheduled for this visit, slight issue with a power supply but no fault - item re-ordered and informed when it should arrive.

20 lutego 2025
Opinia niezależna
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Odpowiedź od Connecting Britain

Thank you for taking the time to leave a review

Oceniono na 5 z 5

Robbie and James did an excellent job…

Robbie and James did an excellent job installing/updating our internet network. They were professional, friendly, and incredibly helpful throughout the entire process. Although we faced a few hiccups with setting up the Wi-Fi and access points, they handled the situation calmly and efficiently, ensuring everything was working perfectly before they left. Their expertise and dedication made the experience smooth and stress-free. I highly recommend their services—great job, Robbie and James!

6 lutego 2025
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Odpowiedź od Connecting Britain

Thank you for taking the time to leave a review

Oceniono na 1 z 5

A very poor company, stay away

A very poor company. Very pushy with sales promising the earth but haven’t delivered anything. I signed a 4 year contract but the credit check failed so they are billing me for the whole contract of 6k + when they haven’t provided a service. Now they are threatening me with court action. Stay well away. I also emailed them trying to cancel a contract which is now out of date and they sent me threatening email about cancellations again with a big bill. How when I am out of contract and the contract wasn’t even taken out with connecting Britain. They have continued to send me invoices of the out of date contract which have doubled in price as well ignoring my request to cancel. Then I had a heart attack in November due to pressure and they continued to hound me. Before the renewal of the new contract the sales man knew I was struggling financially but still wanted me to sign a new contract. When the credit failed the only alternative was to pay the whole contract in 2 or 3 payments. If I fail the credit check how am I expected to pay the amount in full? Seems like a con to me, who pays their phone contracts upfront for 4 years?
All this seems to happened knowingly to me. I would be surprised if they are in difficulty themselves. They don’t seem to have an accounts team that you can speak to like other companies, just a legal that send you emails.
Stay away

1 listopada 2024
Opinia niezależna
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Odpowiedź od Connecting Britain

Hi Vinay,
We are sorry you feel the need to leave this review.
What you are failing to mention in your review are the below facts.
You have been a happy customer of CB for 3 years.
You contacted us to renew your contract.
We renewed your contract in good faith, you failed credit, we contacted you to discuss other options and you advised us you had health problems, we left you a couple of months to allow you to recover.
We contacted you last week, to advise we had another funder who would accept your application, at the point you where rude to the caller and advised you would not be proceeding with the contract.
We had no choice to issue cancellation.
If you would like to discuss this please and come to a satisfactory conclusion please contact our team on 0330 320 7971

Team @ Connecting Britain

Oceniono na 5 z 5

Martin and James have been brilliant in…

Martin and James have been brilliant in giving us honest advice on the new systems installed in our office. Would definitely recommand them.

7 lutego 2025
Opinia niezależna
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Odpowiedź od Connecting Britain

Hi Rekha,

Thank you for highlighting Martin and James' efforts! We’re lucky to have them on the team, and we’re glad they were able to provide the support you needed.

Many thanks,
The Connecting Britain Team

Oceniono na 1 z 5

DO NOT USE!

Service I’ve been receiving has been really shocking! DO NOT USE! - Connecting Britain have taken over from The Halo Tech Group which was even worse... Trying to run two businesses on a poor quality dongle and get fobbed off all time over the phone - emails don’t get responses. I am now expected to pay over £900 to leave something that I haven’t even got set it properly from the get go… Don’t go down the path they have lead me down honestly I’m so upset and frustrated...

10 lutego 2025
Opinia niezależna
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Odpowiedź od Connecting Britain

Hi Matthew,

We are sorry you feel the need to leave this review.
You contacted us and asked us to terminate your agreement, we agreed to terminate your contract with us even though you had 5 months remaining, we advised you to contact the lease company and we assume ethe £900 your referring to is in relation to this. Unfortunately we have no control over the lease company.

Team @ Connecting Britain

Oceniono na 1 z 5

Do not get involved with this company…

Do not get involved with this company in any way or form , they took over our account from Halo complete and utter cowboys we had nothing but trouble with lost internet and terrible Chines leased phones , we let our contract run out , and we have since retired we are now receiving bills and and threats over breaking our contract three mothe later although we had paid our final outstanding amount , we also tried to return the leased phones that we could have paid for ten times with what we have paid , you will receive bills but not an address to return the equipment , be warned have nothing to do with this terrible company ,

10 lutego 2025
Opinia niezależna
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Odpowiedź od Connecting Britain

Hi Ronald,
We are sorry you have felt the need to leave this review.
We had notification from you, that you wished to cancel your agreement in December 2024, you had cancelled your direct debit in September 2024, we have not received payment up until now, for the outstanding monies owed on your account.

If this is incorrect, please contact our billing team on 0330 320 7971 and we will be more than happy to help.

In relation to your lease equipment that needs to be returned to the lease company, not to us at Connecting Britain.

Team @ Connecting Britain

Oceniono na 5 z 5

Great service

Great service - very polite and professional

10 lutego 2025
Opinia niezależna
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Odpowiedź od Connecting Britain

Hi Paul and John,

Thank you for choosing us and for sharing your kind words. We’re always here to assist.

The Connecting Britain Team

Oceniono na 5 z 5

Martin and James helped set up our…

Martin and James helped set up our phones quickly and efficiently. Definitely made the process smoother than I expected

10 lutego 2025
Opinia niezależna
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Odpowiedź od Connecting Britain

Hi Tamzin,

Thank you for your review! We're thrilled to hear about your positive experience and look forward to continuing to support your business.

Thanks,
The Connecting Britain Team

Oceniono na 5 z 5

Marvin responded to my query and…

Marvin responded to my query and created exactly what we needed extremely quickly. Thank you.

6 lutego 2025
Opinia niezależna
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Odpowiedź od Connecting Britain

Hi Hayley,

Thanks so much for sharing your positive experience with Marvin, we'll be sure to pass your kind words on.

Many thanks,
The Connecting Britain Team

Oceniono na 5 z 5

Great experience and a lovely team

Great experience and a lovely team. Made sure everything was covered and made the process easy for us! Couldn’t ask for more.

15 stycznia 2025
Opinia niezależna
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Odpowiedź od Connecting Britain

Hi Craig,

Thank you for choosing us and for sharing your kind words. We’re always here to assist.

Many thanks,
The Connecting Britain Team

Oceniono na 5 z 5

professional advice

Respond quickly, provide professional advice, and resolve the issue efficiently

14 stycznia 2025
Opinia niezależna
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Odpowiedź od Connecting Britain

Hi,

Thank you for your review! And for sharing your positive experience,

Many thanks,
The Connecting Britain Team

Oceniono na 5 z 5

Thank you!

Great service from start to finish.

7 stycznia 2025
Opinia niezależna
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Odpowiedź od Connecting Britain

Hi George,

Thanks for Sharing your positive experience!

The Connecting Britain Team

Oceniono na 5 z 5

Office relocation.

Great communication with both Lee and Robbie, Install into new offices was quick and professionally done, zero downtime, all systems checked, clean work, very happy. Highly recommend.

9 grudnia 2024
Opinia niezależna
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Odpowiedź od Connecting Britain

Hi Sean,

Thank you for highlighting Lee and Robbie's efforts! We’re lucky to have them on the team, and we’re glad they were able to provide the support you needed.

Many thanks,
The Connecting Britain Team

Oceniono na 5 z 5

Cal always does his best for me.

Cal always does his best for me.
Customer service is at the heart of Connecting Britain

9 grudnia 2024
Opinia niezależna
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Odpowiedź od Connecting Britain

Hi Kenny,

Cal will be happy to hear this! We’re so glad he could assist you quickly and keep things running smoothly. Thank you for your wonderful feedback!

The Connecting Britain Team

Oceniono na 5 z 5

Great service and always professional…

Great service and always professional throughout their work, really happy with everything that has be completed.

4 listopada 2024
Opinia niezależna
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Odpowiedź od Connecting Britain

Hi Alan,

We’re so grateful for your positive review! Our team works hard to ensure our customers are happy and well-supported. Thank you for your trust and for choosing Connecting Britain!

The Connecting Britain Team

Oceniono na 4 z 5

Customer service

We've had quite a few teething problems and then issues with the wrong handset provided that took a while to remedy.
Throughout all the problems, Cal was a constant source of contact and support. This rating is for his customer service, and his diligent attempts to remedy our issues. Thank you Cal.

5 listopada 2024
Opinia niezależna

Doświadczenie Trustpilot

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