They responded 1x via Google messenger to me. Called but mailbox was full. Called next day n spoke to a man that sent a text for me to forward my address to. No response in any manner for 3 days, then... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really good price but really poor delivery service let me down and some of my order went missing which meant my job was slow to start, didn't really offer anything to compensate just to refund my £6.5... Zobacz więcej
Reakcja na opinię
If you want to rearrange a delivery day or time. Customer service is rude with no patience not helpful at all. No Saturday delivery. Or what time would be delivered. I nearly cancel the ord... Zobacz więcej
Reakcja na opinię
as a business we allow our staff to collect goods from suppliers. We don't have an account with Compass and we were not allowed to pay for the goods over the telephone or via BACS and then collect i... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
12-14 Sterling Ind Est, Rainham Road South, , RM10 8TX, Dagenham, Zjednoczone Królestwo
- 0208 595 3143
- sales@compass-plumbing.co.uk
- compass-plumbing.co.uk
1,8
Słaba
137 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Order for replacement boiler.
Every aspect of this order was as promised.Also I was able to pay COD which was helpful .
20 lipca 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Hi Carole
Thanks for taking the time to post this review.
I am so pleased to hear every part of your order and paying process was easy.
Come and visit us again soon
Kind regards
Compass Plumbing
Odpowiedź od Compass Plumbing
Good Morning
Thanks for taking the time to post this review.
I'm glad you found your Ideal RF mech. timer & room stat on our website.
We stock many more lines and look forward to you visiting us again soon.
Kind regards
Compass Plumbing
customer service
Delivered goods when promised and in first class condition.
They have responded immediately to queries with my order and sorted out the minor problem to my complete satisfaction.
6 lipca 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Hi Phil
It's great to hear from a returning customer.
Thanks for taking the time to post this review and i'm glad you were satisfied with our goods and service.
Kind regards
Compass Plumbing
Odpowiedź od Compass Plumbing
Good morning Hayley
Thanks for taking the time to post this review, its lovely to hear from a returning customer.
I bet your white 3 column radiator looks great.
Come and visit us again soon.
Kind regards.
Compass Plumbing.
Great value and easy service
Good value, easy to place an order, good quality proudct. Couldnt ask for more!
22 czerwca 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Hi Caroline
What a great review.............Thanks
Kind regards
Compass Plumbing
Proffesional
From ordering online to delivery compass made things easy and quick. I was impressed with the customer service when I rang them after delivery with a defect to the the boiler cover panel. I was offered a new panel or to return my boiler. I took the panel which was quickly dispatched. Still haven't had boiler installed so can't comment on boiler as a whole yet.
11 czerwca 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Good afternoon Paul
I'm sorry to hear the boiler casing to your new Titanium boiler had a defect, but glad we could sort out quickly for you.
It is very unusual to receive a defected unit as these are packed and boxed well.
Thank you for taking the time to post this review and hope you will visit us again soon.
Kind regards
Compass Plumbing
Service
Great product , value for money , fast delivery and excellent communication.
11 czerwca 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Hi Haydn
Thanks for taking the time to post this review.
I'm glad you are pleased with the 6 radiators you purchased from us.
We stock many lines, have special offers and hold competitions so visit us again soon.
Kind regards
Compass Plumbing
Super Service
I had problem when I bought seven radiator valves that did not suit the job I was doing. Contacted Compass and the problem was dealt with promptly, efficiently, and in a friendly manner.
I was even able to pick up the alternative valves I needed at a branch that was convenient and at a time that suited me.
No fuss, no bother, just excellent service and the price was good too!
10 czerwca 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Good morning
What a lovely review, Im so glad we could help you when things were not going great.
Now you know where we are, we hope you will visit us again soon.
Kind regards
Compass Plumbing
First class service
I ordered a water storage tank online and the all round shopping experience was excellent. The website was easy to understand and us and the product was well-priced and swiftly delivered. No fuss from start to finish. First class customer service. Thank you!
10 czerwca 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Hi Peter
Thank for taking the time to post tis great review.
We hold many lines, so come and visit us again soon.
Kind regards
Compass Plumbing
Have bought 8 radiators with two purchases over time and would buy again!
My raw metal radiators look even better than the picture. The delivery was very fast too.
9 czerwca 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Good Morning
I'm glad you are happy with your raw metal column radiators, I bet they look great.
We hold many lines, so come and visit us again soon.
Kind regards
Compass Plumbing
"compass" surpassed
Excellent service.From ordering to delivery. I don't think I had time to switch my computer off when "knock-knock" one pristeen radiator was being deliveredsaved me vast amount of time perfect fit ,looks fantastic.
all in all I am very happy with "Compass". I WOULD RECOMMEND this
company to one and all..Mr M.McMullan
26 maja 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Good Morning Michael.
Wow, what a great review, thanks.
Its always great to received such positive feedback.
We hope you will visit our website again soon.
Kind regards
Compass Plumbing
central heating radiator
Cannot rate Compass as they would not deliver my order to Northern Ireland.
22 maja 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Hi Robert
As our website states we only deliver to mainland UK, however, we can deliver to a port and you can arrange collection from there.
I hope this helps.
Kind regards
Compass Plumbing
best service and delivery
I purchase a radiator because of the value for money and resent review which where good. Delivery time excellent, have not fitted radiator yet so can comment on the performance of radiator.
20 maja 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Hi John
I am sure you will be pleased with your radiator once it is plumbed in, but if you have any problems, just get in touch and we will be happy to help.
Kind regards
Compass Plumbing
5 xxxxx
A1 to compass plumbing 5xxxxx will do business with them again, keep up the good service
14 maja 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Hi Lee
Thanks for posting this great review, we look forward to you visiting us again soon.
Kind regards
Compass Plumbing
Odpowiedź od Compass Plumbing
Hi Ciaran
Thanks for such a great review.
We stock many lines so come and visit us again soon.
Kind regards
Compass Plumbing
Purchasing new radiators and valves
Great help and advice given by everybody through the whole purchase process. Very competitive prices and prompt delivery
2 maja 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Hi
Thanks for this review.
We aim to deliver great products at a great price, so Its always great to hear our customers are happy with their purchases.
Come and visit us again soon.
Kind regards
Compass Plumbing
Excellent experience
I just want to compliment you on a fantastic website, delivery system and customer service. I purchased a gas central heating package deal with 7 radiators, and the website made the whole experience really easy. I loved the BTU calculator. The delivery was prompt and the delivery driver was fantastic. When I spoke to a customer service team member, she was incredibly helpful and polite. Great company. I'll definitely be purchasing from Compass Plumbing & Heating again.
Thank you.
24 kwietnia 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Wow, thanks for this great review.
We look forward to you visiting us again soon.
Kind regards
Compass Plumbing
Odpowiedź od Compass Plumbing
Hi Anthony
Thank you for your valuable feedback.
If you have any issues just let us know.
We hope you will visit us again soon.
Kind regards
Compass Plumbing
Don't think twice - compass has everything you need.
Excellent service - highly recommend.
9 kwietnia 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Hi
Thanks for taking the time to post this review,
We are thrilled to read you are please with your new boiler and radiators.
You know where to find us, and we hope you will visit our website again soon.
Kind regards
Compass Plumbing
Lightning quick!
Very prompt, economic and accurate service.
I could not wish for anything better.
6 kwietnia 2015
Opinia niezależna
Odpowiedź od Compass Plumbing
Good morning Stephen
Thanks for this 5 star review.
I'm glad you think our service is 5 star and hope you are happy with your Fernox products.
We hold many other lines in stock and run special offers, so come and visit us again soon.
Kind regards
Compass Plumbing
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.