Waited in all day for a quote.No one came so contacted company to be told they would be happy to rebook as aiden had a family emergency they weren't aware of.stop with your excuses.why would I use yo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Requested a quote ahead of a boiler project. Didn't show up on original appointment, no warning given, had to make contact with the office to find out why. Second appointment booked. Turned up and rus... Zobacz więcej
Reakcja na opinię
After completing work electrician said all OK after remedial work carried out but the certificates were confusing to read also think 156 on top of £!50 quoted a lot considering it took your operativ... Zobacz więcej
Reakcja na opinię
It was from a neighbour who was having work done by one your engineers that I invited the engineer in to our home. He quite quickly diagnosed our central heating problems and within one week of his... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Customer Focussed plumbing and heating company with experienced time served engineers. We operate from our small office in Allestree, Derby buy cover the whole of the East Midlands. All aspects of gas plumbing and heating covered including domestic, small commercial and site work also. 9 on the books engineers including a Joiner and Hamdyman with diaries managed by the office mean we are not some here today gone tomorrow outfit.
Dane kontaktowe
347 - 351 Duffield Road, DE22 2DG, Zjednoczone Królestwo
- 01332 418538
- murfinsheating.co.uk
2,1
Słaba
88 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Poor service …
Waited in all day for a quote.No one came so contacted company to be told they would be happy to rebook as aiden had a family emergency they weren't aware of.stop with your excuses.why would I use your company.very poor service.
12 lutego 2026
Opinia niezależna
Refuse to respond or admit fault
Had a new build ‘plumbed’ by these individuals. They didn’t connect the dishwasher correctly and it ruined my entire downstairs flooring which was only installed 5 days prior. Had to have all of the flooring replaced. My soil pipe is leaking and has been leaking since the start of completion, a year ago. The boiler drops pressure often. The shower fluctuates in temperature frequently and they said it’s because it’s a new build?! One of the radiators isn’t suitable for one of my bedrooms and the room is 6-8 degrees colder than the rest of the house. It has been like this since completion over a year ago. The bedroom is inhabitable and would kill a baby, it is that cold!! 11 degrees with the rest of the house being 19 yet it’s been months, close to a year of the new build developer contacting Murfins and they still refuse to respond or contact me. They fail to do their job and return to the failed job. The stress this company has caused to me is horrific, especially since they’re also not wanting to fix these issues.
At this point, just give me the money and I’ll find my own reputable plumbers
19 grudnia 2024
Opinia niezależna
If I could give zero I would
If I could give zero I would. Had a visit from Aidan who was supposed to send an estimate. After 2 weeks and nothing I rang the office and they said he was onto it and would let us know. Two more weeks and still nothing, so rang again. Same lies, promise of someone getting back to us and still nothing,not even an apology for being incompetent. AVOID
14 lipca 2025
Opinia niezależna
Punctuality and polite service
12 września 2022
Gas Safety Check.
I was very pleased with the level of service - prompt and efficient as has always been the case.
14 września 2022
Plumber arrived on time both times and…
Plumber arrived on time both times and had a friendly attitude. Four stars as somewhat overpriced for simple jobs and not the tidiest.
15 września 2022
After completing work electrician said…
After completing work electrician said all OK after remedial work carried out but the certificates were confusing to read also think 156 on top of £!50 quoted a lot considering it took your operative one and a half hours to do with no parts required
Ps let me know if you have any vacancies I'd bloody love to earn that rate
6 września 2022
Odpowiedź od Murfins Plumbing and Heating Ltd
Hi Peter,
Thank you for your constructive review. The EICR’s as you will notice from your report and subsequent certification are carried out by our trusted contractor. The final invoice amount includes VAT at 20% and our small margin of 5% to administer the whole process for you so you didn’t have to do anything.
The EICR Paperwork is set out by the administering bodies overseen by the government so unfortunately we cannot do anything about the format.
Whilst the engineer may only have been in you home on the second visit for 1.5 hours the whole report has to be generated (and paid for again so there is much more work that goes on behind the scenes.
It is difficult to know how, given the cost of labour, fuel, administration, premises, certification, vehicle overheads and registration with the governing bodies that we could do it any cheaper.
If in the future you would like any clarification on pricing prior to posting you review then please do not hesitate to get in touch.
Best Regards
Aiden Murfin
Always helpful and accommodating…
5 września 2022
A fair price
Easy to book turned up on time serviced our boiler and fire cleaned up afterwards a pleasure to have in the house and a fair price would recommend
26 sierpnia 2022
Had an annual boiler service done
Had an annual boiler service done, no issues. Engineer was polite and efficient. Good price at £60 including VAT.
25 sierpnia 2022
Recommend
Very polite, helpful, efficient and easy to deal with and would recommend as they were to me.
1 września 2022
Murfins plumbing and heating
The team at Murfins are always extremely helpful and get the job done in a timely manner
23 sierpnia 2022
Arrived on time good service no problem
19 sierpnia 2022
Frustratingly Poor
Requested a quote ahead of a boiler project. Didn't show up on original appointment, no warning given, had to make contact with the office to find out why. Second appointment booked. Turned up and rushed round and promised a quote as soon as possible. No quote ever received, clearly uninterested in the job
11 sierpnia 2022
Opinia niezależna
Odpowiedź od Murfins Plumbing and Heating Ltd
Hi Oliver,
We cannot find any record of any appointment in the name of Oliver. I think it would be very unlikely that we are not interested in your work. Please could you send your details to admin@murfinsheating.co.uk so we can look further into this.
Boiler service was completed well.
Boiler service was, as last year, done very quickly and with no mess.
Replacing a faulty radiator valve was again completed quickly and with no mess but I as suppressed by the high cost of the valve.
9 sierpnia 2022
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.