Call answered by Adam who was knowledgeable across all available products and was able to summarise quickly my specific requirements, and eliminate time wasting options. Fast precise Q and A and clear... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I believe the customer service person that helped me today, his name is Ian, forgive me if I am wrong. However, he was great, answered all my questions, and was patient and friendly while professional... Zobacz więcej
Adam was extremely helpful. He went through plans with me and explained in terms i would understand. When I asked about another plan he went on to explain why their plan might not be as good. My br... Zobacz więcej
At the beginning of the call I was really frustrated and angry with my TPG internet service and was thinking about changing providers. I spoke with Rory who was absolutely amazing and was able to expl... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Compare Broadband is a free service to help you find the right broadband plan. If our website doesn't answer all your questions then our friendly Melbourne based staff can. Call 1300 763 813.
Compare Broadband
Napisane przez firmę

- Free broadband comparison service
- Independent and free broadband advice to help you find the right plan for your household needs.
- Locally operated call centre
- Melbourne based broadband advisors
- Open hours
- Monday-Thursday 9am to 8pm Friday 9am to 6pm
Dane kontaktowe
Level 1, 14 St Kilda Road, St Kilda, 3182, Melbourne, Australia
- 1300 763 813
- info@comparebroadband.com.au
- comparebroadband.com.au
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 83% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Don't Use Compare Broadband
I used to use Compare Broadband but after my last experience never again. I'm a disabled person and relied on them to help me to get the cheapest deal possible so that I could keep my bills low. Last time they bungled my utilities changeover and I ended up having to pay significantly more than usual and left me in a terrible financial position. I was moved from several utility companies because apparently my "file was caught somewhere in their system". Sounds totally bogus and completely lacking any responsibility.
I tried to contact someone at Compare Broadband to be only be passed around from one person to the next. The person I originally had couldn't be bothered responding to my email. They said they would call back and didn't! Anytime, I tried to speak to someone on the phone they would talk over and belittle what I was saying - trust me I was being very patient and polite!
I thought this was a good company but I was wrong - they don't care at all about fixing any mistakes, taking responsibility or doing anything for you. They're just a middle man who take a cut from signing you up to the companies in their stable. You're just a dollar sign to them. As someone who struggles with a disability I was blown away by how complicated and unhelpful they made the process and at the end of the day I was left in a financially terrible position.
I'll have to find someone else to help me from now on. Poor form Compare Broadband.

Odpowiedź od Compare Broadband
Diana was sooo helpful!
Diana was sooo helpful!! She understood what I need from broadband and really helped me get a deal that covered all my needs at a decent price. Fabulous!!!
Very excellent conversation getting…
Very excellent conversation getting lots of perfect information
Very satisfied with the service at…
Very satisfied with the service at Compare Broadband. Adam was very helpful and patient making the change of supplier a smooth transition
review of internet connection compare experience…
the personal interest that your employee (tim) took with my situation was exemplary. he deserves to know i was very impressed with his empathy and understanding
Great Service
I was guided and advised by Adam who went out of his way to tell me my choices. He connected me with much cheaper options and advised me on how to set all the new phone accounts up. He was patient and encouraging.
I'm recommending Compare Broadband to all my friends
Worth talking too
He was great and was very patient with me. All my questions was answered.
Compare Broadband were great. Dodo are rubbish!!
The gentleman I spoke to at compare broadband was very knowledgeable and friendly. He was easy to talk with and explained things clearly.
Unfortunately I’ve been with dodo for 24 hours but with only 5 hours of service. I am totally underwhelmed with them.
It was great talking to a person who…
It was great talking to a person who spoke Australian English without an accent and who understood our questions and had or found the answers.
Changing Internet providers
This was perhaps the easiest change of any service I have experienced. Nice work
Natalie was very specific and most…
Natalie was very specific and most helpful in us making a choice.
the customer service was excellent
the customer service was excellent. a guy named cameron powell helped me choose a wifi plan for my house. he was so helpful and answered my many questions happily. he really made it super easy and simple to understand for me as i had no idea which plan to choose and what half of it even meant. thanks so much Cameron !
Explained to me the working of the…
Explained to me the working of the company I went with to ensure I was fully aware of the service. Friendly and curteous.
A user friendly step by step procedure…
A user friendly step by step procedure that was also quite expeditious
Sean was very patient and helpful to me…
Sean was very patient and helpful to me on more than one occasion.
I had trouble with my AVC ID but he was able to sign me up quickly.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







