Chris Porquez from Electricity Monster was a delight to chat with over the comparison of energy plans across the retailers. Not only was he informative, but so open to questions & ensuring we had... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Louise was amazing with talking me through the plans and rate changes. She pointed out the rate change, and offered a solution making things much easy. Kuddos to her customer service and patience... Zobacz więcej
Ms. Joe Louis was incredibly helpful and explained the topic perfectly. She broke everything down in a clear and easy-to-understand way, making even the complicated parts simple. Her patience, knowle... Zobacz więcej
Reakcja na opinię
Arvin D. was very helpful in providing me much needed information on how I could transfer the electricity account ownership to my name. Arvin also informed me on discounts I could avail. This company... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca energii
- Zakład energetyczny
- Gazownia
- Dostawca mediów
- Dostawca usług internetowych
- Porównywarka cen
Napisane przez firmę
Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
Dane kontaktowe
Top level, 99 Creek Street, 4000, Brisbane, Australia
- 1300232848
- residential@electricitymonster.com.au
- electricitymonster.com.au
Odpowiada na 85% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Louise was amazing with talking me…
Louise was amazing with talking me through the plans and rate changes. She pointed out the rate change, and offered a solution making things much easy.
Kuddos to her customer service and patience, and she kept the her energy consistent.
Thank you.
Chris Porquez from Electricity Monster…
Chris Porquez from Electricity Monster was a delight to chat with over the comparison of energy plans across the retailers.
Not only was he informative, but so open to questions & ensuring we had the best plan possible for our situation.
We felt we were in good hands making the change to a different energy company.
Thanks Chris
This company is really great…
This company is really great they check the best possible option for your location, good to try them.
Business Permanently Closed
Google says that this business is permanently closed!
Very helpful
Very helpful, but lady a little difficult to understand. All good though.
I was promised $200 credit in my…
I was pro.ised $200 credit in my account for my next bill also i have not recieved my woolworthes voucher i was promised aa well.
5star
Great help ,spoke clear and coverd everything I wanted to know and transferred me to monster electricty
Putting the customer first
Excellent service both from AVIN and JHAIRA.
Louese was very nice on the phone and…
Louese was very nice on the phone and very helful
Excellent service
Excellent service, lady was so helpful and patient with me !!Could not ask for a better team to help me
Arvin was friendly
Arvin was friendly, nice and helpful. He explained everything well and made sure everything was understood. He made the process very easy.
Arvin was very nice
Arvin was very nice, very patient and he sounded very nice and made me feel comfortable.
Chris was super helpful and oriented to…
Chris was super helpful and oriented to all details so I don’t miss anything!
Energy monster helped me save money of…electricity and gas
Energy monster helped me save money of my bills by finding cheaper deals .Great communication friendly and helpful staff
Clearly explained
Consultant (Arvin Desamburon) was patient in his explanations until we were both confident I understood what he was telling me.
Joe Louise was extremely helpful…
Joe Louise was extremely helpful finding me a better electricity and internet plan. Her customer service was beyond exceptional and I was more than happy with my level of service. Thank you 😊

Odpowiedź od Electricity Monster
Arvin was a wonderful helper
Arvin was a wonderful helper, great at breaking things down so it was easiler for me to understand and also chose the best deals for me.

Odpowiedź od Electricity Monster
Excellent service
Customer service was well above what I expected. I was unsure at first and missed my first appointment after being stuck in traffic and they were patient and kind with me. I finally spoke with Ella and she went over and beyond to help me and is continuing to search for options for my internet and home phone. She was an expert in customer service and got me the best deal, saving me $177 and also got me a bonus sign up with a new plan of $200 credit on my next bill.

Odpowiedź od Electricity Monster
Sara was very patient
Sara was very patient, thorough and helpful, I had a great sign up experience with her 😊

Odpowiedź od Electricity Monster
He was very kind and excellent …
He was very kind and explained everything perfectly

Odpowiedź od Electricity Monster
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







