Commas Recenzje 

262
•
Wynik TrustScore: 2.5 na 5

2,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Do NOT use this platform! I attempted to buy a UK ETA, which official sources state costs £20.. On Commas’ website, the price displayed was £20. However, after completing the payment, my card was ch... Zobacz więcej

Oceniono na 1 z 5

This Company is not only scammer but its fraudulently advertising CCW’s. The make you enter SS numbers and all the information to get your License. They also charge $95 and never send you the appli... Zobacz więcej

Oceniono na 1 z 5

FRAUD SCAM & WORSE A pity there's no way to give zero 🤬. 100% scam for UK ETA - I have a mail saying I've paid 24€29 and it's all OK, and find out that commas has taken 180 € from my account. Am fili... Zobacz więcej

Oceniono na 5 z 5

AMAZING EXPERIENCE SO FAR!! The amount of quick support is phenomenal. Today I closed a PIF that would have flopped if I didn’t do it through Commas and their other payment processor options (which I’... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

262 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 70% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,7

Wszystkie recenzje

(262)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 185

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

FanBasis is great

FanBasis is great. The customer support is out of the word and they go above and beyond to help you with whatever you need. I haven’t had any issues with FanBasis like how stripe is with holding your funds. 10/10

8 maja 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi Chase,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Oceniono na 1 z 5

WHAT A SCAM!

WHAT A SCAM!! First I paid $264 for something they said would be set up in minutes. NOPE!! First you get a call and they wanted $10,000 investment, then more calls and went down to $4000 investment!! And many hours of training each week to set up a’store’!!
DON’T BUY IN TO ‘THE PUSH BUTTON SYSTEM’!!! Total Scam! After 2 days I knew I wanted a refund of my $264. And FANBASIS had a 60 Day Money Back Guarantee! Yea Right!! After filling out forms and trying to reach people! NO REFUND! And told it could take 30 To 60 Days! This should not be ALLOWED!! DO NOT DEAL WITH FANBASIS!!!

16 kwietnia 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi Becky — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help

Oceniono na 1 z 5

GOOD IF YOU HAVE TIME TO WASTE

Fanbasis should be using their time to actually onboard people (they ghosted me) instead of flagging bad reviews on trustpilot 😂

15 kwietnia 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi Ashton —
In some cases, additional verification steps (including social account review and financial documentation) are required before an account can be fully activated. These steps are part of our compliance and risk review process and can sometimes extend onboarding timelines.

Please email support@fanbasis.com so we can escalate internally and resolve this for you.

We appreciate the feedback.

— FanBasis Support

Oceniono na 1 z 5

Now that I've read these reviews My payment and their system did not mesh. Nothing they described to sign up was there. It didn't work and it was easy to see that I had been duped. Elon Musk can find

Now that I've read reviews too, it only confirms that it is a scam. I don't know about the others but I don't have $106 to lose especially when the Representative was asking so many questions, requested last four of my personal digits, listened as I discussed being scammed in the past and still went on to sell me a dud. The Trump Administration needs to hear about this and change needs to be made to stop online ads (that do nothing but collect other people's money then run). Now. send DJT a text at @realDonaldTrump with a strong description of what was most important to you and include attachments (can you attach their video) and maybe screenshot or scan into a pdf then click and send asking President Trump to have DOJ or Elon Musk identify these people, require reform, repayment. This company is in Hollywood, FL. Sad.

29 kwietnia 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi Georgia— thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Oceniono na 1 z 5

I have not heard a word concerning my…

I have not heard a word concerning my initial payment. Do I get my money back? Please respond.

18 lutego 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi Lillie — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Oceniono na 1 z 5

Paid $67 and given a phone number

Paid $67 and given a phone number, talk to someone and they said I was approved, they'll be sending me information in 24-48 hours. Email never came, and when I tried calling the phone I called the first time, number was no longer any good. I just want my $67.00 back, I'm disputing it now. STRAIGHT SCAM

22 kwietnia 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi Maurice — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help.

Oceniono na 1 z 5

This business/company is a scam

This business/company is a scam!
I was looking at my bank statement and noticed a transaction I didn't recognised.

I had never heard of this business & never had any dealings with this business but some how got my credit card details and started charging payments to my Credit card. How the hell did they steal my information with out my authorisation?

24 kwietnia 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi Anthony — we understand how concerning unrecognized charges can be. FanBasis is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.

Please contact support@fanbasis.com
with any details you have regarding the charges so our team can look into the matter promptly and assist you.

We take payment security very seriously and are here to help.

Thank you,
FanBasis, Inc.

Oceniono na 5 z 5

It was amazing support

It was amazing support. Very quick and responsive and the team here provided a concierge service.

24 kwietnia 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi team,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Oceniono na 1 z 5

THEY WASTED 1 MONTH AND DIDN'T EVEN SET…

THEY WASTED 1 MONTH AND DIDN'T EVEN SET UP MY ACCOUNT. They said the process usually takes 10 hours and kept asking me questions, when they already said I'd been onboarded and they were just doing final touches. I kept asking when I could start procesing payments after sending them like 10 documents, and THEY COMPLETELY GHOSTED ME. Absolute waste of my time.

1 kwietnia 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi Andreea —
In some cases, additional verification steps (including social account review and financial documentation) are required before an account can be fully activated. These steps are part of our compliance and risk review process and can sometimes extend onboarding timelines.

Please email support@fanbasis.com so we can escalate internally and resolve this for you.

We appreciate the feedback.
— FanBasis Support

Oceniono na 1 z 5

This company is complete fraud. Charged me 6 times in one month

This company is complete fraud. Don't say I didn't warn you. I have been charged 6 times in one month and there is NO one that will take a call or explain the charges. I am having to cancel my card and report it as fraud. You'd be crazy to do business with a compnay like this.

1 kwietnia 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi Rob — we understand how concerning unrecognized charges can be. FanBasis is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.

Please contact support@fanbasis.com
with any details you have regarding the charges so our team can look into the matter promptly and assist you.

We take payment security very seriously and are here to help.

Thank you,
FanBasis, Inc.

Oceniono na 1 z 5

TOTAL SCAM

DON'T USE THEM - TOTAL FRAUD. They charged my card multiple times totalling $25,000+ over multiple days after I used their service. These transactions were not authorized by me in anyway. The issue is still ongoing, with new charges continuing to appear every day. I was told the charges would be canceled, but they were fully posted and I have not received any refund. Despite multiple attempts to reach out to them to resolve this, the situation remains unresolved. They keep saying they're working on a fix but nothing got fixed for weeks. I'm consulting a lawyer to get advice and considering filing a lawsuit regarding this matter.

UPDATE: they flagged my review as “defamatory content” (lol) which was not approved by Trustpilot given it's based on my actual experience. The company finally attempted to return the funds in cash to correct the erroneous charges weeks after all of this happened; but guess what, THE TRANSFER WAS REVERSED THE FOLLOWING DAY RESULTING IN A SIGNIFICANT NEGATIVE BALANCE IN MY ACCOUNT.

They have just been causing so much ongoing disruption and significant inconvenience over the past month. AVOID AT ALL COSTS AND SAVE YOUR TIME AND MONEY.

16 kwietnia 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi Jiyoung — we understand how concerning unrecognized charges can be. FanBasis is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.

Please contact support@fanbasis.com
with any details you have regarding the charges so our team can look into the matter promptly and assist you.

We take payment security very seriously and are here to help.

Oceniono na 1 z 5

No real buyer protection a very disappointing experience…

I had a very disappointing experience with this platform. A service was sold as long-term access, but it stopped functioning after a relatively short time with no meaningful communication or support.

There is also publicly available evidence that the service was not represented accurately at the time of sale. Despite providing this and trying to resolve the issue through support, no real action was taken and I was redirected elsewhere without a solution.

It feels like there is very little protection for buyers in situations where a service is not delivered as described.

18 kwietnia 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi Peter — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Oceniono na 5 z 5

1 minute response times.

1 minute response times.
Drew Candido is the goat.
Lowest fees in the industry.
Best financing on the market.

What else could you possibly want from a payment processor?

13 kwietnia 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi team,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Oceniono na 1 z 5

I received this e-mail the other day

I received this e-mail the other day. I don't owe them any money, however very threatening. They didn't even have the correct name on the e-mail. They are actually holding $7,000.00. I hope no one does business with them. Apparently they are broke. These people should not be handling peoples money. Please report them to the Florida Attorney Generals and Federal Trade Commision (FTC) - enough compalints and they will be shut down. We are going to report them. Here is the e-mail from them:

"This email serves as formal notification that FanBasis has initiated legal proceedings against and you personally for the outstanding balance of plus accruing fees, interest, and attorney's costs.
You have until 5:00 PM EST on to remit payment in full and avoid escalation.
To be clear: this is not a question of whether FanBasis will recover what is owed-it is a question of when, and what you are willing to put yourself through in the process. The balance will be collected. The only variable is how much permanent damage you sustain to your credit, your reputation, and your ability to operate a business in this industry going forward.
If payment is not received by the deadline, FanBasis will proceed with the following:
1. UCC Lien Filing - A UCC-1 financing statement will be filed against you and your business entity, creating a public record of the debt and encumbering your ability to obtain financing or credit.
2. MATCH/TMF Reporting - Your account activity, including your chargeback ratio and the circumstances of your account termination, will be reported to the appropriate card network databases.
3. Credit Bureau Reporting - The outstanding balance and judgment (once obtained) will be reported to Equifax, Experian, and TransUnion.
4. Law Enforcement Referral - Given the activity patterns identified on your account-including withdrawals immediately preceding a surge in disputes-FanBasis will file a formal complaint with the FBI's Internet Crime Complaint Center (IC3) and any other relevant federal or state authorities.
5. Judgment Enforcement - Upon obtaining a judgment, FanBasis will pursue all available collection remedies, including but not limited to bank levies, wage garnishment, and asset seizure.
These actions will create a permanent record that will follow you. Future processors, lenders, and business partners conduct due diligence. What they find will be determined by the choice you make this week.
These are not negotiating tactics. This is the process that begins Saturday if the balance remains unpaid.
To remit payment or discuss resolution, reply to this email immediately."

1 kwietnia 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi Sam—

We understand that an account review can feel unclear and frustrating.

FanBasis operates under established compliance and risk standards in coordination with our financial partners. When a review is initiated, it is based on internal policies and applicable processing requirements.

If you would like a direct update on your account status, please email support@fanbasis.com so our team can provide more specific information.

— FanBasis Support

Oceniono na 1 z 5

Birds of a feather

Fanbasis is the actual payment processor for
the scammer White Glove Inc. They get between the purchaser and the fraud. Making it even more difficult to receive the promised refund. They ( and myself) should be more careful in who they choose to do business with. A note Fan Basis name would appear on my credit card statement would have been another red flag. They should also be aware of their clients 100% money back guarantee.

23 lutego 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi Donald — we understand how concerning unrecognized charges can be. FanBasis is the merchant of record for purchases made through our platform. We’d like to review this for you as soon as possible.

Please contact support@fanbasis.com
with any details you have regarding the charges so our team can look into the matter promptly and assist you.

We take payment security very seriously and are here to help.

Thank you,
FanBasis, Inc.

Oceniono na 1 z 5

hepls scam website to operate

had only one interaction with fanbasis as a customer, i bought a subscription for the video genation site "clipify.io" that turned out to mimic an other serious vendor. the site is an obvious scam, no video was ever generated. i'm shure that fanbasis.com is well aware of this and simply does not care. they help fraudsters to cash out, as simple as that.

30 marca 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi there — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Oceniono na 1 z 5

Definitely was not what was advertised

Thought I was getting assistance to open up a SHOPIFY account with setup of everything needed. I paid the $67 for the domain, then I was ghosted. SHOPIFY account was there but nothing else. What I paid for and what Company advertised was false. Got nothing but basic info to contact SHOPIFY when asked for a refund.

21 lutego 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi there — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Oceniono na 1 z 5

This company is a scam

From my experience as well as people I know who've used them, If you ever get a client asking for a refund they do not alert you whatsoever up until you loose the dispute. Not through the app, website, email, text. Nothing.

They also have terrible customer service with no number to call, as well as extremely high fees for transactions.

0/5 massive scam

23 marca 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi there — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Oceniono na 1 z 5

Completely misrepresented as "free"

Completely misrepresented as "free", You only have to buy the domain name for 67.00, sounded reasonable, which I did. Only to then, be berated by one of their associates, because I have low income and bad credit. The very first thing out of his mouth, was how much money I had? Total rip off, trying to get my money back. Do not waste your time, complete b.s. imo.

20 marca 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi Elvin — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The FanBasis Team

Oceniono na 1 z 5

Fanbasis is a horribly ran company…

Fanbasis is a horribly ran company inside and out . They do not know what they are doing ! They going your account when there is a dispute still pending and Risk will threaten you with legal action and have an attorney call you Never use this ! It is a Nightmare

9 marca 2026
Opinia niezależna
Logo Commas

Odpowiedź od Commas

Hi Mya—

We understand that an account review can feel unclear and frustrating.

FanBasis operates under established compliance and risk standards in coordination with our financial partners. When a review is initiated, it is based on internal policies and applicable processing requirements.

If you would like a direct update on your account status, please email support@fanbasis.com so our team can provide more specific information.

— FanBasis Support

Doświadczenie Trustpilot

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Dowiedz się więcej o procesie recenzji Trustpilot.

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