It was a tale of 2 halves one of the deliveries was a kerb side one and the delivery driver was painfully rude . Just dropped them off no and very abrupt. I was only aware of kerbside deliver post... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
AWFUL IN EVERY WAY. Faulty item supplied - chipped painty and faulty parts. Emailing back and forth until they agreed to refund but weeks down the line they’re not responding to emails and no refund... Zobacz więcej
Reakcja na opinię
A well designed vertical radiator with a good paint finish (White). Pity the fixing instructions (a graphic paper strip) are a bit simplistic. Could do with some written text. Even our installer w... Zobacz więcej
Reakcja na opinię
Radiators can be quite confising, well they are to me, what with the BTU's and columns, verticals, horizontals etc. Column Radiators 4 u make it simple. Ordered 1 day arrived within 2, simple as t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Column Radiators 4u is a dedicated UK supplier of high-quality, high-output multi-column radiators. Operating from our Kiln Road base in Portsmouth since 2002, our expert team helps homeowners, property developers, and trade installers choose the ideal heating solutions to bring both efficiency and style to any room. As a specialist online column radiator retailer, we offer an extensive selection of sizes, depths, and configurations. Whether you are looking to buy classic 2-column, 3-column, or high-capacity 4-column and 6-Column radiators, our range effortlessly bridges the gap between traditional charm and modern interior design. Our comprehensive collection features space-saving vertical column radiators perfect for narrow walls, classic horizontal styles for under-window installations, and a massive variety of stocked finishes including timeless gloss white, trendy anthracite grey, and contemporary raw steel. We make upgrading your home heating simple and cost-effective, offering free UK delivery on most standard off-the-shelf stock, next-day delivery options for urgent projects, and a brilliant range of matching radiator valves and pipe sleeves to complete the look. Explore our full range of high-performance heating online at www.columnradiators4u.co.uk, or speak directly to our Portsmouth-based specialists on 02394 216 216 for technical assistance with BTU heat loss calculations and sizing. We will always respond to any reviews within our 24 hour service level agreement. For our full catalogue of radiators see Radiators 4u, for Cast Iron Radiators see Cast Iron Radiators 4u, for radiator valves and accessories, see Radiator Valves 4u.
Dane kontaktowe
Unit 4, Victory Trading Estate, Kiln Road , PO3 5LP, Portsmouth, Zjednoczone Królestwo
- 02394 216 216
- cs@radiators4u.co.uk
- columnradiators4u.co.uk
3,0
Średnia
186 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Prompt delivery, product exactly as required.
Easy to use website, follow up queries to ensure I had ordered all necessary parts was appreciated, product arrived promptly.
18 lutego 2016
Opinia niezależna
A great service and a great product
This product saved the day when i needed to replace a towel radiator in a tight space, great advice from the salesperson and a prompt and very efficient delivery cannot fault it and highly recommend them
11 lutego 2016
Opinia niezależna
Odpowiedź od Column Radiators 4u
Hello Keith
Thank you for taking the time to place your review on Trust Pilot.
Your feed back is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
Again, thank you for your feed back.
Laura Hazzard
Customer Service Manager
Good product but not cheap.
A good quality product, but not great value, and delivery driver left it outside in the street rather than in safe place as requested.
11 lutego 2016
Opinia niezależna
Odpowiedź od Column Radiators 4u
Hello Paul
Thank you for taking the time to place your review on Trust Pilot.
Your feed back is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
After reading the review we have held an internal investigation to see what we could have done better relating to your comments.
Reference: Your radiators being left.
I have tried to call you and have left a voice mail regarding this, as we are disappointed to hear your radiators have been left in the street and would like to investigate this further.
Reference: The delivery itself.
All of our radiators are delivered on a pallet and these deliveries are kerb-side only.
Unfortunately this is something we have very little control on as this is governed by the transport companies.
I apologise if this was not made clear to you at point of order.
Reference: The value of our Radiators.
We are disappointed to hear that you feel our radiators are not great value, we believe we offer competitive prices at good value with a sizeable range to choose from.
Again, thank you for your feed back & sorry for any inconvenience caused.
Laura Hazzard
Customer Service Manager
Great service
Good choice of products, fair pricing and quick delivery. Very pleased.
5 lutego 2016
Opinia niezależna
Top notch
Compared with other suppliers I spoke to, this company's telephone sales staff offered friendly, knowledgeable service. Product was excellent and delivery speedy. Altogether a hassle-free experience.
3 lutego 2016
Opinia niezależna
Very good service and prompt delivery.
Very happy with the aesthetic and quality of the Apollo Roma, Peta and Delonghi column radiators and valves. Quick responding customer service with questions I had on my order and prompt customer service.
31 stycznia 2016
Opinia niezależna
Speedy service and a very good product
Ordered online (Saturday) and radiator delivered Tuesday.
Company sent receipt of purchase immediately and checked about delivery.
Plumber fitted it Friday!!
Good value for money and very good customer service.
Would recommend
30 stycznia 2016
Opinia niezależna
Very Pleased!
quality stylish rad's at a good price. Service was good & delivery quick. Only slightly delayed by making delivery arrangements.
Very happy all round and will continue to use them for the rest of my house refurb', room by room...
29 stycznia 2016
Opinia niezależna
Quick delivery
My order came very quickly and is now installed- looks good and works well
21 stycznia 2016
Opinia niezależna
Great product, Great service
The radiator looks great and certainly heats the room its been installed in.
The service from the sales/delivery team was excellent. They were helpful and kept me informed about delivery at all times
Would definitely recommend.
10 stycznia 2016
Opinia niezależna
Great
Excellent service from purchase to delivery - not yet installed so can't comment on the product
24 grudnia 2015
Opinia niezależna
Good price, able to change delivery date
The Roma radiator was well packaged and delivered on the specified day. Manufacturer's instructions are not great but the product is excellent. I shall order another when I get on to the next room.
Courier was personable enough but moaned on about me opening the package as per CF's instructions.
23 grudnia 2015
Opinia niezależna
Excellent Service
Very pleased with service, ordered and then received the very next day!
17 grudnia 2015
Opinia niezależna
nice looking radiator
radiators look great.
Although radiators arrived without mounting clips or end caps, mounting clips arrived after contacting column rdiators 4u but no ends caps and one of them leaked inwhich the plumber was able to sort out.
17 grudnia 2015
Opinia niezależna
Odpowiedź od Column Radiators 4u
Hello James
Thank you for taking the time to place your review on Trust Pilot.
Your feed back is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
After reading the review, we have held an internal investigation to see what we could have done better relating to your comments.
Reference:
Your missing components & leaking Radiator
We have tried to call you today to discuss the challenge, you were not available, so we have left you a voice mail to contact us.
We have contacted the manufacturer & asked them to send out some new end caps to you ASAP.
Please contact us on 0844 358 1992 to discuss the challenge you are having regarding the leaking radiator, we will do all we can to get this resolved for you quickly & conveniently.
Again, thank you for your feed back & sorry for any inconvenience caused.
Laura Hazzard
Customer Service Manager
excellent customer service
the ease of selecting and ordering the correct radiator on-line, to the communication about the delivery to the helpful delivery man, all made this purchase a pleasant experience
17 grudnia 2015
Opinia niezależna
Column radiators 4U
Useful advice over phone, as I was not sure if I was ordering correct rad and parts. Efficient delivery, when they said it would arrive. Lovely radiator, in perfect condition. Happy to recommend and would use again.
12 grudnia 2015
Opinia niezależna
Efficient, thank you!
We recently ordered 5 radiators and were very pleased with the service. Good range of sizes. Delivery was as stated and we were kept informed as appropriate.
30 listopada 2015
Opinia niezależna
Supply of radiator
Helpful sales person and prompt call when item was back in stock to arrange delivery
21 listopada 2015
Opinia niezależna
Radiator Valves
Bought some radiator valves they turned up quickly & correct & good quality
19 listopada 2015
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.