This company is amazing! Any time we've had a warranty claim they have responded quickly. It is such a hassle free experience! We will recommend Colour Tree for their wonderful products and absolutel... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Zero phone customer service. I tried to contact a live person (on phone) with no luck at all for 5 days straight. I left messages for a return call 5 days in a row with no returned call.
Great because you honored your 3 yr warranty. Only problem I had was it took me several attempts with you and Walmart to get this resolved.
The product is excellent! I’m VERY impressed that after my last comments regarding shipping you paid attention to what I had to say and took the initiative to make a change. THAT is no longer a common... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Turn Your Backyard Patio Into An Oasis Of Comfort And Relaxation. Widest Variety of Sun Shade Sail Colors & Sizes. Lowest Prices Guaranteed. Free Shipping. Special, Custom Sizes. Lowest Price Guarantee. Made In USA. Free Shipping. Styles: Standard, Waterproof.
Dane kontaktowe
515 Yorbita Rd, 91744, La Puente, Stany Zjednoczone
- 6265408389
- colourtreeusa@gmail.com
- colourtreeusa.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Wonderful and totally easeful
Wonderful and totally easeful, seamless, customer service experience! My shade developed a tear and a replacement was immediately sent through the warranty program. Awesome!
3.7 to 4.0 star review for ColourTree
I really dislike that I can not speak with a customer service agent, however, ColourTree is very responsive over email. I usually hear back within a couple of minutes. I had to create a purchase a few different custom shade sails. I was pleasantly surprised how fast they were produced and shipped.
Great Company
Sunshade shipped out very quick and easy to deal with! Would purchase again no doubt! Thanks!!
Always so easy to reach the folks at…
Always so easy to reach the folks at ColorTree and our clients are always satisfied with their shade features!
Excellent customer service
The tarp I ordered had a leaking seam. I photographed the issue and sent to the company. They immediately responded and replaced the item. Excellent customer service.
Great warranty coverage
FedEx not a reliable shipper
To start with, I haven’t received my package from fedEx because it requires a signature.
Handy information to know up front. Last order was 4 times the size and no signature.
FedEx sent me a voicemail and said to pick it up at Dollar Tree but they didn’t have it.
FedEx said it was out for delivery yesterday but it was not. I called them yesterday and an hour later they called me back and left a message to call them back at a certain number, I did and that number required a code to get through.
This morning I get a text that they will let me know where to pick it up at, so I log onto thier site that they sent and it says it’s being delivered between 10:30 and 2:00 PM.
Well which is it?
Still no product delivered.
I had a warranty issue which was…
I had a warranty issue which was resolved very quickly and quite satisfactorily.
Daves place at snug harbor.
their follow up was excellent. They promised they would send out a complete color samples of all colors of shades. Excellent communication va. email correspondence.
Very happy
The product was exactly what I wanted. We put it up for privacy for our dog. Very sturdy and easy to attach. The 220 gsm was the right choice. Great company.
I love the fence
I love the fence. It came quickly and was packaged beautifully and really easy to unload and carry into my yard to put it up. There were also more than enough of the plastic ties so if I messed up I could cut it off and use another one without worrying about running out. Double thumbs up!
No reply from company for return
I wanted to return my two items for a differant color, so I filled out the proper form on the site and sent it in as described. I have not received not one reply, that was about two weeks ago. The items are still in the box and I have no shade. Not happy.
The prompt and positive response.
Great customer service. Easy to process a replacement.
Thanks.
Replaced shade with warranty…
Replaced shade with warranty eligibility. Great company.
Awesome product…
I appreciate the timely delivery and the amazing quality of your fence shade. The brass holes sold me for sure!
Doświadczenie Trustpilot
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