Livia the customer service agent that helped me yesterday and today. Is outstanding her support and kindness shown to myself during a very difficult time is well beyond anything I could have hoped fo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Atendimento muito bom, e para quem tem dificuldades com o inglês, eles tem atendentes que falam em portugues tambem. Vale a pena investir no fundo de pensao para seu futuro e se a empresa lhe oferece... Zobacz więcej
Reakcja na opinię
It was a nice and awesome experience interacting with Cristine concerning my pension contributions that has been held down for too long. I was so happy she took her time to explain the reasons why t... Zobacz więcej
Reakcja na opinię
I enrolled my employees with Collegia when using their free payroll software. Having valuable support from Collegia while being new to payroll in the UK was a blessing. I mainly dealt with Riccardo wh... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Collegia Pension is the AI-enabled digital Automatic Enrolment pension. Better for individuals, better for employers, better for business advisors. Talk to us in 100+ languages 24/7.
Dane kontaktowe
Buxton Court 3 West Way, OX2 0JB, Oxford, Zjednoczone Królestwo
- 01865 416076
- hello@collegia.co.uk
- collegia.co.uk
4,6
Doskonała
152 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We were able to fulfil our…
We were able to fulfil our sustainability goals and make the pension experience much better for our staff.
22 czerwca 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear Jenny,
thanks a lot for your kind review it is appreciated! We are glad that the overall experience for your staff is much better now - with a focus on sustainability!
Have a lovely rest of the day.
Kind regards,
the Collegia team
Very good service
Very good service. My query was dealt with swiftly and professionally
20 czerwca 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear Barbara,
thanks a lot for your kind review it is highly appreciated! We always strive to deliver the best possible experience with everyone involved with Collegia!
Have a lovely rest of the day.
Kind regards,
the Collegia team
I have had 3 interactions with this…
I have had 3 interactions with this company as Payroll and as an account member. They are by far the most helpful pension company I have delt with. Quick to respond, helpful to chat to especially on line. its easy to sort out a problem the portal is so easy (as an employer) and the app is great as a member. Keep up the good work.
25 maja 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear Alison,
thanks a lot for your kind review it is appreciated! We will let know the customer support team about the review!
Kind regards,
the Collegia team
Very helpful and really…
Very helpful and really straightforward. Completely helped me to set the whole pension thing up!
24 maja 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear Carrie,
thanks a lot for your kind review it is appreciated!
Kind regards,
the Collegia team
Very fast response
Very fast response, friendly and very helpful. Any questions I had, they set up the meeting to talk me through it and answered any question I had.
17 maja 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear Margit,
thanks a lot for your review it is highly appreciated. If you believe there are any ways we can deliver an even better experience, please let us know!
Kind regards,
the Collegia team
Wonderful, Attentive Customer Service
The instant availability of their agent, Riccardo, was amazing. He also resolved my issue within a couple of minutes.
He then stayed on the chat for quite a while longer and was able to answer a couple of other queries that came up.
Thanks Collegia - we shall certainly be recommending you.. :)
12 maja 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear Dolores,
thanks a lot for your message it is appreciated.
We will let Ric know about the review we are pretty sure he will be very happy to hear this!
Thanks for being a Collegia client we always strive to deliver the best possible experience for everyone involved with us.
Kind regards,
the Collegia team
Collegia's service is fantastic
Collegia's service so far has been fantastic. I appreciate their transparency and "people-first" attitude to everything from customer service to general communication. It's great to finally partner with a company we trust and who are transparent. Highly recommend.
1 maja 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear Lou,
thanks a lot for your message it is appreciated! Well you described in your review some of the reasons why Collegia was born! We believe there can be a better way, focused on sustainability and people-centricity. We always strive to deliver the best possible experience for everyone involved with us!
Kind regards,
the Collegia team
Really Helpful team
5 maja 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear Neha,
thanks a lot for your feedback it is appreciated! We are very happy that you found the team helpful.
Kind regards,
the Collegia team
Best pension, great service!
Great service! I've been with Collegia for a year now. The app and website are extremely easy to use, and the customer service is friendly and helpful. Best pension provider. 👌
21 kwietnia 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear TC,
thanks a lot for your kind review it is appreciated!
Kind regards,
the Collegia team
There have been some teething problems…
There have been some teething problems with the software but on each occasion, Ric has replied very promptly and everything has been sorted out.
21 kwietnia 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Hi Garfield,
thanks a lot for your kind review it is appreciated! We will let Ric know about this! If you have any kind of improvements you would like to see in the dashboard, please let us know at hello@collegia.co.uk
Kind regards,
the Collegia team
Collegia Response Review
I've only just logged onto Collegia despite being with them for a year. I had a few queries which Ric responded clearly & promptly. The pension dashboard is sufficiently detailed & easy to interpret.
20 kwietnia 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear Gordon,
thanks a lot for your kind review it is appreciated! We will let Ric know about your review! If there are any specific improvements you would like to see in the member portal, please send us your feedback at hello@collegia.co.uk
Kind regards,
the Collegia team
A very transparent pension company
A very transparent pension company. With collegia, you are fully in control of your pensions. Very explanatory, detailed and transparent. I was able to see the breakdown of my pensions. The app is very friendly and easy to use. Ric is very helpful and responds promptly to the mails. I'm very very impressed
11 kwietnia 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Hi,
thanks a lot for your kind review we are happy that you felt you were in control of your personal pension! We will also let Ric know that you mentioned him in the review!
Kind regards,
the Collegia team
Good experience using the online…
Good experience using the online webchat with Riccardo to answer a query about my pension.
7 marca 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Hi Alan,
thanks a lot for your kind review it is much appreciated. We will tell Ric about the positive review I am sure he will very pleased about this.
Kind regards,
the Collegia team
Online support
Received some online support today and was able to get the issue resolved very quickly and effectively.
6 marca 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Hi,
thanks a lot for your kind review it is highly appreciated. We are extremely pleased that the customer support was helpful and that the query was resolved quickly.
Kind regards, the Collegia team
Very helpful provider.. Collegia
I would like thank you my company. Which I work for and they choose collegia pension provider. I found personally, collegia team is very helpful , knowledgeable and special thank to Mr Ric. He is wonderful person to help any time to what we need for any help.
Personally I would like to recommend to everyone to choose pension provider.. Collegia.
27 lutego 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear Gulsher,
thanks a lot for your kind review it is appreciated! We will let Ric know about your review he will be extremely happy about this!
Kind regards, the Collegia team
Best pension provider
I have been working with AE pensions for seven years. Collegia is the only pension provider to start with the members and work back.
I'm not surprised that they have just won an award. Keep it up guys.
1 lutego 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear Helen,
thanks a lot for your kind review it is highly appreciated! Collegia puts members front and centre, always. This is the reason why Collegia was born.
Kind regards,
The Collegia team
Riccardo was very helpful and patient…
Riccardo was very helpful and patient and took his time to explain all I needed to know..
2 lutego 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear Maureen,
thanks a lot for your kind review it is highly appreciated! We will let Ric know about this - we are sure he will extremely happy!
Kind regards,
the Collegia team
I feel like I have more control over my pension now
I truly enjoyed Collegia’s customer service and felt compelled to write a positive review here. The person behind the line was very patient with me and answered all of my questions. It scares me how little I knew about my pension and how little prepared I was. After the call, I felt a sense of relief knowing that I now have better control over my future.
31 stycznia 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear Saw,
thanks a lot for your kind review it is highly appreciated! We are happy that you found the Collegia app useful to take control over your future.
Kind regards,
the Collegia team
The customer service at Collegia is…
The customer service at Collegia is phenomenal! Absolutely brilliant! Any queries are dealt with so quickly and professionally, it is such a pleasure dealing with them! A fantastic team.
24 stycznia 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear Tanya,
thanks a lot for your kind review it is much appreciated!!! We always strive to provide the best experience for everyone involved with Collegia!
Kind regards, the Collegia team
I would recommend Collegia to anyone
I would recommend Collegia to anyone, the customer service is exceptional, I had a problem with uploading, nothing was too much trouble, all sorted with no fuss and very professionally.
Big thanks to Ric
19 stycznia 2023
Opinia niezależna
Odpowiedź od Collegia Pension
Dear Adrian,
thanks a lot for your kind review it is highly appreciated! Kudos to Ric!
Kind regards, the Collegia team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.