Det eneste jeg kan sætte en finger på er at leveringen tog længere tid end forventet. Det skal lige siges de sendte en mail og informerede mig om den forsinkede levering. Derudover er selve produktet... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is now my third purchase from Collectors Cage, two of them in-store and now my first online. I'm still super happy with my bags! However, I would have liked the bag I just ordered to arrive not j... Zobacz więcej
Ik heb een Gucci Crossbodytas tas in de sale gekocht. De tas ziet er uit zoals op de foto’s. Hij is verzonden in een grote doos en was zorgvuldig verpakt. Van bestelling tot ophalen duurde ruim twee w... Zobacz więcej
Alles perfekt, Mitarbeiterin sehr nett und behilflich und meine Speedy 30, ist genau wie in der Beschreibung 🤍 gerne wieder für meine nächste Tasche
Informacje dotyczące firmy
Napisane przez firmę
CollectorsCage is all about bringing people together who love Vintage bags. It's a community where you can find all your favourite brands, and styles. We're big on showing off how secondhand can be just as exciting as new fashion. We're building a community where everyone can find something they love and feel good about it. It's fashion, but sustainable and fun. Visit our retail store in Copenhagen, or our online webshop, that ship's worldwide.
Dane kontaktowe
Amagertorv 31, 1160, København K, Dania
- support@collectorscage.com
- collectorscage.com
4,5
Doskonała
1 tys. recenzji
Odpowiada na 58% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great range, good quality, helpful staff
When I visited the store everbody directly came to me and asked if they could help me. The bags are incredible and there is a great range of them. They help you with everything, because at first I couldn‘t decide which bag to choose and they helped me immediately. When I will be back in Copenhagen I will definetely visit the store again!
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Collectorscage
Hi Ella,
Thank your for your kind review! We are so pleased to hear that you had a nice trip to visit our store! We hope to welcome you back soon💘
Kind regards,
Team Collectorscage
Well Done
Well, Emma was very nice and found something that was perfect for me and help me choose so I highly recommend collectors cage for any high-end preowned bag purchase
5 listopada 2025
Opinia niezależna
Odpowiedź od Collectorscage
Hi Howard,
Thank you for your kind review! We are so happy to hear that Emma could help you find the perfect bag and that you were pleased with the service🩷
Kind regards,
Team collectorscage
Third bag and still happy!
This is now my third purchase from Collectors Cage, two of them in-store and now my first online. I'm still super happy with my bags! However, I would have liked the bag I just ordered to arrive not just in a dust bag inside the box, but with additional packaging. But this is just a minor point rather than a criticism! I will definitely continue to buy my vintage bags there in the future!
8 stycznia 2026
Opinia niezależna
My 1 star Review 5 april
My 1 star Review 5 april. Answer to COLLECTORSCAGE
ADVARSEL OM VAREKØB COLLECTORS CAGE STRØGET
Collectors cage has now responded to me with the same crap they have given to
their dissatisfied 300 customers on Truspilot who complain of bad quality,
smell, bad service etc
COLLECTORSCAGE answer to me and everybody is they Are sorry they sold a bad quality designerbag - but they could not care less- it is the Clients own fault
20 marca 2026
Opinia niezależna
Do not recommend
Unfortunately, I did not receive my bag, it was sold to me and then later, for unknown purposes, it was not shipped to me,however, I still see it is availble on the website.
Yes the money was returned to me but why then pretend to sell something and never ship it.
The customer support was friendly and responsive but finally did not specify what happened, it is a pity and just wasted time.
Honestly I do not recommend this shop :(
14 kwietnia 2026
Opinia niezależna
Costumer service is so great
Costumer service is so great, also amazing bag selection and very easy to use website.
The only downside is sometimes the shipping times are very delayed.
14 kwietnia 2026
Opinia niezależna
Ordering from trustpilot was very easy…
Ordering from trustpilot was very easy and intuitive! I also contacted the customer service and I got a response in a very short delay
10 kwietnia 2026
Opinia niezależna
Jeg bestilte min taske for over 14 dage…
Jeg bestilte en taske for 14 dage siden, og den er stadig ikke blevet leveret. Hver gang jeg kontakter kundeservice, får jeg det samme standardsvar om, at “din taske er på vej” eller at der er forsinkelser på grund af travlhed.
Jeg har efterhånden rykket dem mange gange, men får stadig ingen konkret information eller reel opfølgning. Jeg blev endda lovet, at tasken ville ankomme for en uge siden - men den er stadig ikke dukket op.
Jeg finder det uacceptabelt og ikke til at stole på, når man som kunde bliver mødt med tomme løfter og manglende gennemsigtighed.
Jeg har derfor valgt at annullere min ordre på baggrund af den meget dårlige kundeservice og en virksomhed, der ikke lever op til det, de lover.
Kan på ingen måde anbefales.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Collectorscage
Hi Kamilla,
We are very sorry to hear about your experience and we fully understand your frustration with the delay and the lack of clear updates.
We are also sorry to hear that you felt the need to cancel your order, as this is never the experience we want for our customers.
We are currently in a very busy period, and unfortunately this means that we are not always able to give an exact timeframe for when orders will be shipped. However, we do our very best to get all orders sent out as quickly as possible.
We understand that this can feel unclear and frustrating, especially when expectations are not met, and we truly regret that this has been your experience with us.
We sincerely hope that we will have the opportunity to provide you with a better experience in the future.
Kind regards,
Team Collectors Cage 🫶
Love this bag!😍
The bag arrived today and I’m really impressed. It even exceeded my expectations – it looks even better than in the pictures. The condition is excellent. Thank you!
13 kwietnia 2026
Opinia niezależna
Amazing selection and carefully packed…
Amazing selection and carefully packed bags. I’ve bought 2 from them already and would buy again!
31 marca 2026
Opinia niezależna
Ich habe die perfekte Tasche gefunden
Ich habe die perfekte Tasche gefunden. Und obwohl sie als gut bezeichnet wurde, ist sie perfekt und optisch wie neu.
1 kwietnia 2026
Opinia niezależna
I did place an order 7 days ago
I did place an order 7 days ago. Got one mail regarding the delay, 3-4 mails about how good you are. But not shipped yet
5 kwietnia 2026
Opinia niezależna
Odpowiedź od Collectorscage
Hi Jørgen,
We are very sorry to hear about your experience and we understand your frustration regarding the delay in your order.
Thank you for your patience and for bringing this to our attention.
We are currently experiencing a very busy period due to our sale, and we regret that this has impacted the processing time of your order. Please be assured that we are doing everything we can to have all orders shipped as quickly as possible.
We also understand that receiving multiple emails without an update on shipment can be frustrating, and we truly appreciate your feedback on this.
If there are any concerns or if you would like a status update on your order, please feel free to reach out to us by email, and we will be happy to assist you.
Kind regards,
Team Collectors Cage 🫶
Fra drømmetaske til mareridt
Mit første og eneste køb af en vintagetaske hos Collectorscage!
Da jeg efter længere tids venten modtog min LV taske havde den en voldsom lugt af kælder. Jeg håbede på at frisk luft og en “natron behandling” kunne hjælpe, men desværre ikke. Jeg har derfor en taske jeg nærmest ikke kan bruge, da alt jeg kommer der ned i, vil “arve” denne kælderlugt.
Jeg sendte en klage til CC, ganske vidst lidt over en måned efter modtagelsen (men netop fordi jeg håbede jeg selv kunne løse problemet). Deres håndtering af denne sag er dybt kritisabel. Lange mails frem og tilbage. De tilbyder en kompensation på 500 kr. til en “professionel behandling”, men kan hverken forklare hvilken en “professionel behandling” det er, hvad det koster eller anbefale et sted der har succes med sådan en behandling.
Jeg har selv forsøgt at undersøge mulighederne for at få denne lugt fjernet, men alle renserier jeg snakker med kan ikke anbefale en behandling, da der er meget lav succesrate.
Jeg ville ønske jeg havde sendt den taske retur med det samme.
Min drømmetaske er gået hen og blevet til et mareridt!
11 kwietnia 2026
Opinia niezależna
Alt hvad du bestiller bliver forsinket…
Alt hvad du bestiller bliver forsinket med flere uger… hold jer langt væk!
Det “team” som svare på mails virker ligeglade og uforstående overfor ens frustrationer.
Dårligste oplevelse jeg længe har haft med et firma.
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Collectorscage
Hi Gustav,
We are very sorry to hear that this is the experience you have had with your order and our service. We fully understand your frustration and sincerely apologize for the inconvenience.
We are currently in a very busy period due to our sale, and we regret that this has affected your experience. However, we want to assure you that we are doing everything we can to get all orders shipped as quickly as possible.
We also take your feedback about our communication seriously, as we always aim to be helpful and understanding in our responses.
Please feel free to reach out to us by email if there is even the smallest issue, and we will do our best to assist you as quickly as possible.
Kind regards,
Team Collectors Cage 🫶
Ich habe meine Prada Tasche gefunden
Ich habe meine Prada Tasche gefunden! Der Einkauf war einfach und die Lieferung aus Dänemark nach Deutschland war erstaunlich schnell!
Vielen Dank!
26 marca 2026
Opinia niezależna
Jeg købte en taske som havde en…
Jeg købte en taske som havde en forfærdelig lugt da jeg modtog den og sendte den derfor retur. Endvidere havde jeg bedt dem sende mig en kopi af annoncen, da jeg ikke kunne tilgå den, som man kan på Vinted, Vestiaire osv. men uden held. Måtte også rykke dem for at sende tasken og behandle retur.
På deres hjemmeside skriver de Trustpilot 4,9 og 0 anmeldelser med 1 stjerne. Det er løgn. De har pt. kun 4,6 og hele 20 anmeldelser med 1 stjerne. Kan ikke anbefale at handle her
28 marca 2026
Opinia niezależna
Odpowiedź od Collectorscage
Hi Trine,
Thank you for your feedback and for sharing your experience.
We are very sorry to hear about the issue with the smell and the return process 💔
This is not the experience we want for our customers!
We would really like to look into this and help you further.
Could you please send us your order number or the email used for the purchase so we can find your case and follow up on this.
Kind regards,
Team Collectors Cage 🫶
Vintage Treasure in Like-New Condition
Wonderful experience from start to finish. My vintage Louis Vuitton Papillon arrived in amazing condition and honestly looks almost new, with no visible signs of wear. As the Papillon stopped being produced in 2009, this bag is most likely from the 2000s and is probably around 15 years old, which makes its beautiful condition even more remarkable. The transaction was smooth, trustworthy, and very professional. I’m absolutely delighted with my bag and would happily recommend buying here.
25 marca 2026
Opinia niezależna
Keine Rückmeldung trotz schweren Mangels
Ich habe am 2. Januar eine Tasche von Louis Vuitton bei Collectors Cage gekauft. Leider hat die Tasche innen einen sehr starken muffigen Geruch, der eindeutig auf Feuchtigkeit oder unsachgemäße Lagerung hinweist. Dieser Mangel wurde in der Produktbeschreibung nicht erwähnt.
Ich habe selbst versucht, den Geruch durch Auslüften und Geruchsneutralisierung zu entfernen, jedoch ohne Erfolg.
Besonders enttäuschend ist, dass ich den Kundenservice bereits zweimal kontaktiert habe und bis heute keine Antwort erhalten habe. Für einen Anbieter in diesem Preissegment erwarte ich deutlich besseren Service und eine Reaktion auf berechtigte Reklamationen.
Sehr schade, da ich mir hier mehr Professionalität und Transparenz erhofft hätte.
2 stycznia 2026
Opinia niezależna
Odpowiedź od Collectorscage
Hi Marie,
Thank you for your review and for bringing this to our attention.
We are very sorry to hear about the issue with the bag and the lack of response 💔
This is not the level of service we aim to provide!
We would like to investigate this and assist you as soon as possible.
Could you please share your order number or the email used for the purchase so we can locate your case and follow up properly.
Kind regards,
Team Collectors Cage 🫶
Doświadczenie Trustpilot
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