Tests are fun and quite accurate! I did foresee that they would ask me a small payment ad that this would be a trap, so I paid for it with a disposible card (created with Revolut) i think i had a n... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Crooks. They charge you $0.99. While your payment is processing, something pops up, fast, then disappears. I realized what it said once I got my email. That I'd be automatically enrolled in a ridiculo... Zobacz więcej
Well the initial test was fine and fun, than I had to pay (somehow I knew that) - it was 0.99USD so I tried to give it a go. While I beleive that they have information about subscription plan when the... Zobacz więcej
Signed up on cognius during one of those late-night scrolling spirals and forgot about it like two seconds later, classic me. Trial ends up billing me, and I'm bracing for the back-and-forth, but supp... Zobacz więcej
Reakcja na opinię
2,7
Słaba
44 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 88% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Tried to cancel through Google Play
Tried to cancel through Google Play, got an error, tried in the app, got a different error. Wrote to support expecting a runaround and instead got a done, here's your confirmation in under an hour.
4 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We're glad to hear that, despite the issues you encountered with the cancellation process, our support team was able to resolve everything quickly and provide confirmation without unnecessary delays.
Your feedback is appreciated and helps us continue improving the user experience.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
I am usually the type who actually…
I am usually the type who actually reads the fine print and I still somehow missed the auto renewal thing. Figured I had get some whole lecture about it from support but Cognius just put the $39.99 back, no fuss, no attitude. Did not even have to explain myself twice
2 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We're pleased to hear that our support team was able to resolve your request quickly and that the refund process was straightforward.
Providing prompt and respectful assistance is important to us, and we're glad your experience with our team reflected that.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
I looked everywhere in the app for a…
I looked everywhere in the app for a cancel button and couldn't find one. Support cancelled my subscription for me as soon as I asked.
10 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We're glad to hear that our support team was able to assist you promptly and resolve your request.
We appreciate your comments regarding the cancellation process. Feedback like yours helps us identify areas where we can make the experience more intuitive for our users.
If you ever need assistance in the future, please don't hesitate to contact our support team at support@cognius.app
Odpowiedź od Cognius
Thank you for your feedback.
We understand your frustration and appreciate you bringing your concerns to our attention.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms, including the automatic renewal after the 3-day period, are presented before the purchase is completed.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you have already requested a refund, our support team will review your case as quickly as possible. If you have not yet contacted us, please email support@cognius.app so we can investigate your account and assist you, including reviewing your refund request where applicable.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
I filled a FREE IQ test on Facebook…
I filled a FREE IQ test on Facebook then to get your report it was 99p . I didn’t pay the 99p nor did I ask you for £36.99 monthly subscription . Bank reported to me about fraud on my card off this Free test . Now my card is frozen I have to call my bank using the number on the back of my card. To cancel an attempt on my card more than once what I don’t get is how the hell did they get my card details from because I didn’t give them my details nor authority to charge my card.
18 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for sharing your concerns.
We understand how alarming it can be to receive notifications about attempted charges, especially if you believe you did not provide your payment details.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
Please note that Cognius cannot access or obtain customers' payment card information unless it has been entered during the checkout process. If you suspect unauthorized use of your card, we recommend continuing to work with your bank while we investigate your case.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Autorenewal and refund
Well, I fell into the autorenewal trap!! But I contacted support and got a refund. So all in all the autorenewal is a cheap trick but the company is acting honestly. So I give three stars and five stars for the support.
13 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We're pleased to hear that our support team was able to resolve your issue promptly and process your refund.
We also appreciate you sharing your perspective. Feedback like yours helps us continue improving both our service and the overall customer experience.
If you ever need any assistance in the future, please feel free to contact our support team at support@cognius.app
This app tried to charge my card for a…
This app tried to charge my card for a subscription I didn't approve. I took a so called IQ test that was free but to get the results it was .99. So I paid that and then they tried to get 27.99 out of me which the bank stopped and now I will be issued a new card. I saw p people saying to just lock your card ,my was locked and they tried it but the bank stopped it. So locking your card doesn't help with this app. Just wanted people to know this.
17 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for sharing your experience.
We understand why this situation would be upsetting, especially when you were not expecting an additional charge.
We'd like to reassure you that Cognius is a legitimate service. Subscription details, including the 3-day trial period and recurring membership, are presented before the purchase is completed.
If you believe there has been any misunderstanding regarding your subscription or attempted charge, please contact our support team at support@cognius.app. We'll be happy to review your account, investigate your case, and assist you, including reviewing your refund request where applicable.
If you ever need any assistance, please don't hesitate to contact us at support@cognius.app
Scam no way to cancel subscription or…
Scam no way to cancel subscription or contact them
16 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you are unable to access your account or the Settings section, please contact our support team at support@cognius.app and we will be happy to assist you.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
This company is an absolute scam
This company is an absolute scam. You are signed up for a subscription without your consent. When you try and click on the link to access your account to cancel the subscription, you find an error page. They hacked into my Google Pay account so even when I cancelled my card and was issued a new one, they still got the information from the new card and tried to take a further payment. AVOID LIKE THE PLAGUE!
11 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you are unable to access your account or the Settings section, please contact our support team at support@cognius.app and we will be happy to assist you.
Please note that Cognius does not have access to customers' Google Pay accounts or banking credentials. If you suspect unauthorized activity on your payment method, we recommend continuing to work with your bank or payment provider while we investigate your case.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Scam_No info on internet for this company
****UPDATE #3--I did receive an email from Cognius, after they read this review and they did provide a refund to me for $24.95. Today (07.23.26) the refund did post to my credit card account. So, if you have any issues or concerns, I would recommend using the contact email address they have on their site. Clearly state what those issues/concerns are and indicate what your expected resolution would be. Based on my most current experience, their customer service was very attentive and very pro-active to come to a mutual resolution. I hope this helps you!
***UPDATE #2--After reading the reviews, again AFTER I got scammed, I notice some of the reviews received this (canned) message-HOWEVER, please do not believe what they stated in their response as they do NOT tell you when you are registering that you are signing up for a 3 day trial (what company does a 3 day trial anyway?) and you will be charged $39.99 a month! Anyway, I caution you, please don't register for any test and don't give them your bank/card information! Here is the response from the company:
'We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.'
**The response from the company are LIES! They do NOT provide you with any information!!!! This company is a SCAM!!!!
***UPDATE: Same day: I had to contact my bank to have all charges from this company stopped. I also had to obtain a new card because this company has my credit card information. NO where on the sign up does it state you are on a 3 day trial period and will be charged $39.99/month. I only found that out thru their confirmation email. When you visit the site, there are no phone numbers to talk to anyone and the chat is AI and you can't speak with a human. When I contacted my bank, they did give me this phone number: 202-990-9615 but it too is automated and you can't speak to anyone. To cancel, their system will text you a link to follow. I did NOT use the link. I didn't want to give them anymore information than they already had. Also, when I called the number, it was listed as "Tryinnerly!" Also, when I sent an email to their "support" all I received was a "canned" letter stating my subscription was cancelled. However, I personally don't believe it. This is the reason I requested a new credit card! Please, please don't fall for this scam!!!
I would imagine this company has low life people sitting around their computers just adding up the .99 cents they are receiving for their stupid test, laughing at all of us who fell for their deceitful tactics! PLEASE, don't do it!
Okay, I got screwed! I paid them .99 cents and it was deducted out of my account, but when I tried to locate them on the internet, I can't find any information for them! I came here and now I realize I was totally scammed! I am so sorry now that I didn't trust my instincts!
7 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We understand your concerns and appreciate you taking the time to share your experience.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
If you need to access your report, after logging in, please navigate to:
Tests → View Report
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you are unable to access your account or the Settings section, please contact our support team at support@cognius.app and we will be happy to assist you.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Big Red Flags
I was unable to access their website to unsubscribe before my 3 day "trial" was over and could not find the website anywhere- tried various search engines. This is a scam!!! Red flags everywhere!!!
9 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you are unable to access your account or the Settings section, please contact our support team at support@cognius.app and we will be happy to assist you.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
I think it was like 3 dollars but then…
I think it was like 3 dollars but then a 40 dollars payment was put in My card SO yeah it's a scam
10 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
They tell you to pay .99 to see your…
They tell you to pay .99 to see your results. Then they charge you $39.99. deceiving. Don't fall for this.
8 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at support@cognius.app so we can review your case and assist you.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Was charged 39.99 after not being…
Was charged 39.99 after not being informed or subscribing to a monthly subscription. Told 5 to 10 business days for a refund which is bs. Very unhappy. There should be a zero star rating option for this company!
11 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at support@cognius.app so we can review your case and assist you, including checking the status of your refund.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
After trying it out for 1 euro it…
After trying it out for 1 euro it automatically tried to subscribe for 40 euros per month. Watch out
10 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at support@cognius.app so we can review your case and assist you.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
It was fine until I thought to check on…
It was fine until I thought to check on Trust Pilot. Just before I put my card details to pay the 99c for the test result ! Phew! They would have started charging me monthly!!! Read ALL the small print at the bottom of the payment box.
10 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
If you have any questions about our subscription or pricing, please feel free to contact our support team at support@cognius.app We will be happy to assist you.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Fraudulently trying to charge me for a…
Fraudulently trying to charge me for a subscription and app not available to cancel. I'm trying to log in and it's not accepting the password and not sending reset email.
I tried to cancel the subscription that I did not knowingly sign up to. I tried contacting them through the email, lets see the response.
The test link did not work either.
I wish to cancel whatever subscription they say i accepted, and can't!
There was nothing mentioning any subscription when I paid the 99cents of initial payment.
Update: I emailed them to ask for the cancellation, due to my bank not being able to do anything. They were courteous on the email, cancelled the movement and refunded me.
Glad I waited before cancelling the card.
Their email:
"Dear Customer,
We have initiated refunds for the charges associated with the account linked to the email .....@gmail.com.
Refunded amounts:
- X USD
These funds should be credited to your account within 5–10 business days.
If the original charge was made in a different currency, the amount will be automatically converted by your bank.
Your subscription has also been cancelled, and no further charges will occur.
If you have any other questions, we’re happy to help." It got refunded thankfully.
1 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
If you are unable to access your account or your report, please log in and navigate to:
Tests → View Report
If you are experiencing login issues or are not receiving the password reset email, please contact our support team at support@cognius.app so we can investigate and help restore access to your account.
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
This Cognius company is evidently a scam! I paid for a 99 cent report & then received an email that I would be charged $39 per month for ongoing services which I did not agree to.
This Cognius company must be a scam charging people for monthly payments that have not been agreed to. I even said no I did not want any continued support. I only paid 99 cents for one report then they sent an email saying I will be charged $39 a month & only have 3 days to cancel this by clicking their link & their link does not work to cancel it! I will be notifying my bank & the Better Business Bureau. All of the other reviews are saying the same thing so it's not just me that this happened yo. This must be cancelled!
8 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you are unable to access your account or the Settings section, please contact our support team at cognius@support.app and we will be happy to assist you with your request.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Fraudulently trying to charge me for a subscription and app not available to cancel
I tried to cancel a subscription that I did not knowingly sign up to. I tried contacting them through the support system they said was on their app. This link does not work.I wish to cancel my subscription. I had not realised that there was any subscription when I paid the 99p initial payment today. I therefore cancel this immediately and do not authorise you to take any further payments.
Please reply informing me that this has been done today.
Fay McDiarmid
9 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at cognius@support.app so we can review your case and assist you, including reviewing your refund request where applicable.
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you are unable to access your account or the Settings section, please contact our support team at cognius@support.app and we will be happy to assist you with your request.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
buyers beware - something fishy about this company
I left a single star because I could not leave zero. Paid 0.99 for a report that NEVER arrived as the link does not exist. Finding contact details is extremely difficult. My fault for giving scammers my bank details. You tried to take money for a subscription that I never agreed to although you claim -in your responses to others on Trust pilot - that pricing is clear. Obviously if it was there would not be this many complaints about the exact same issue. I would like to CANCEL the "subscription" that I never agreed to!
7 lipca 2026
Opinia niezależna
Odpowiedź od Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at cognius@support.app so we can review your case and assist you, including reviewing your refund request where applicable.
If you were unable to access your report, please log in to your account and navigate to:
Tests → View Report
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.