Customer service is fab. They messaged me on WhatsApp to tell me my renewal was due and asked if I wanted any changes / to delay it. I had messed up and needed a different cylinder type. A few mess... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Zobacz więcej
It makes a lovely change to find a company that really bother about customer service and have humans answering any problems Lots of companies offer the same product but life can be so better if they... Zobacz więcej
Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable p... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.
Dane kontaktowe
Zjednoczone Królestwo
- 0203 0265698
- refill@co2you.com
- co2you.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Just an all round great experience with…
Just an all round great experience with CO2 YOU. They deliver when they say they will and if I ever need to change the delivery date, they're always able to accommodate.

Odpowiedź od CO2 YOU
Excellent service and if you have to…
Excellent service and if you have to call customer they have very helpful and friendly staff.
Would rate higher if I could

Odpowiedź od CO2 YOU
great service, but courier delivery is poor
I have always received a great service from CO2YOU, but the delivery service from the courier is appalling.

Odpowiedź od CO2 YOU
Great customer service and reliable
Great customer service and reliable deliveries/collections.
One minor issue, one canister out of 4 was empty when new box arrived. Customer service was amazing and very quickly resolved. Highly recommend Co2 You. Thank you

Odpowiedź od CO2 YOU

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Excellent service
Excellent service
Very easy to use cylinder swap service. Being able to change the date is very easy.

Odpowiedź od CO2 YOU
No issue after more than a year
No issue after more than a year using the service, always transparent, simple and quick like the first day and I think it’s good value

Odpowiedź od CO2 YOU
Well priced refill subscription
Well priced refill subscription, with a slick well communicated refill process. Would highly recommend CO2 YOU

Odpowiedź od CO2 YOU
This is an excellent company
This is an excellent company. Customer relations are really good. Just pick up a phone and chat about any issue. Brings ease and certainty to keeping a supply of bottled sparkling water.

Odpowiedź od CO2 YOU
So good
I have been using this service for a while, really easy to use and to make adjustments and it all happens from the comfort of your home. I have just needed customer services, I hadn't paid my bill (debit card expired and i hadn't noticed), also I was locked out of my email for 10 days so I wasn't getting their reminders and so I am very clearly at fault. I then couldn't change my payment over. C02 for you, were incredible. Patient, supportive & flexible. Thank you x
(& I am saving plastic)

Odpowiedź od CO2 YOU
Great service from CO2 YOU
Great service from CO2 YOU. I have been using their service since October 2023. I usually drink a litre of sparkling water daily and converted to save plastic bottles.

Odpowiedź od CO2 YOU
Great service!
We love our subscription- super convenient and prompt and takes away the hassle of having to find a place to recycle the canisters.
Customer service are very prompt, friendly and helpful—they have been able to accommodate our requests every time we emailed them.
Definitely recommend their subscription service.

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Nightmare to cancel if you want to
Nightmare to cancel if you want to. The minimum delivery was far too often for us. Emailed to cancel (as instructed online), but not processed so they continue to send delivery and charge me. Wish I’d never bothered signing up.

Odpowiedź od CO2 YOU
Perfect for my Quooker. Excellent Customer Service.
Ordered 4 of the cylinders for my Quooker Cube, perfect fit. I'd asked some questions before ordering, and then made a mistake on my original order, so I had several interactions with the Customer Services team, who were super responsive and very helpful in getting everything sorted out very quickly. They really put the customer first and centre. Makes me highly recommend CO2 YOU!!

Odpowiedź od CO2 YOU
Cheaper simple great customer service what’s not to ❤️
It’s great to have your gas delivered from co2 you, you never run out, if see yourself getting low can change delivery date. The delivery swap is really simple I was a bit weary of this but DPD bring the box you give them the used ones they put on the new label and off goes It’s also cheaper than sodastream canisters. The 5th star is for exceptional customer service I was away when delivery was due so they sorted that plus had a problem with changing card on shop app they explained how
Thank Mauricia

Odpowiedź od CO2 YOU
Faultless in every way!
There is nothing to dislike about this company! Great value, speedy delivery and a no-fuss service. The cylinders are simple to use, fit my Aarke easily and work perfectly. I would recommend CO2 YOU to anyone.

Odpowiedź od CO2 YOU
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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