CO2 YOU Recenzje 

1792
•
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Customer service is fab. They messaged me on WhatsApp to tell me my renewal was due and asked if I wanted any changes / to delay it. I had messed up and needed a different cylinder type. A few mess... Zobacz więcej

Oceniono na 5 z 5

CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Zobacz więcej

Oceniono na 5 z 5

It makes a lovely change to find a company that really bother about customer service and have humans answering any problems Lots of companies offer the same product but life can be so better if they... Zobacz więcej

Oceniono na 5 z 5

Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable p... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

Napisane przez firmę

CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 70% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(1792)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 381

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

So helpful

So helpful, and so quick to respond. Always impeccable service!

19 czerwca 2026
Opinia niezależna
Logo CO2 YOU

Odpowiedź od CO2 YOU

Thanks Douglas!

Oceniono na 5 z 5

All positive

All positive! Every time I need to change anything, customer service is on it!
Very reliable service would definitely recommend

12 czerwca 2026
Opinia niezależna
Logo CO2 YOU

Odpowiedź od CO2 YOU

Thanks Ana! Thrilled to hear everything is working seamlessly for you and our customer service are helpful. We take great pride in that so it's rewarding to hear. Thanks for taking the time to leave a review.

Oceniono na 5 z 5

Customer Service Done Right

Exceptional customer service from a company that truly understands what looking after customers means. Every interaction I've had with CO2 YOU has been met with kindness, understanding, and a genuine willingness to help.

The team consistently goes above and beyond, making the whole experience effortless and reassuring. In a world where great customer service is becoming increasingly rare, CO2 YOU stands out for all the right reasons.

It's a pleasure to support a business that treats its customers with such care and respect. Highly recommended.

17 czerwca 2026
Opinia niezależna
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Odpowiedź od CO2 YOU

Thanks Iva - we really appreciate you taking the time to leave a review, and it sounds like everything's working seamlessly for you which is great. It's great to hear that our customer service are meeting your expectations and delivering a great service too.

Oceniono na 5 z 5

Great Service

Great Service. Fizzy Product. Good stuff all round.
Drinking water's boring. Drinking sparkly water - game changer.
Can now reject all those plastic bottles that need, but often don't get, recycled.

14 maja 2026
Opinia niezależna
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Odpowiedź od CO2 YOU

Thanks Simon! Got to love the bubbles!

Oceniono na 5 z 5

Great ethical and locally sourced…

Great ethical and locally sourced replacement canisters, that fit our carbonating device (I will leave that less ethical company name out of this review).

15 czerwca 2026
Opinia niezależna
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Odpowiedź od CO2 YOU

Thanks Logan, appreciate you taking the time to leave us a review

Oceniono na 1 z 5

Have been trying for 5 days to cancel…

Have been trying for 5 days to cancel my subscription. they won’t let you do it online but say you need to phone them and of course they don’t answer the telephone!!!! So Im stuck with a product that I don’t want and paying £44. Also watch out as they sneakily hike their prices at each delivery!

15 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

This company has always been great

This company has always been great, but the customer service was exceptional this week when we were responsible for a mix up with the delivery company. CO2 responded to our dilemma immediately and resolved it rapidly and in a very friendly, warm manner. If all companies operated like this, the world would be a far better place.

11 czerwca 2026
Opinia niezależna
Logo CO2 YOU

Odpowiedź od CO2 YOU

Wow! Thanks for such a wonderful review, it means a lot to us. The team behind the scenes work hard to make sure we genuinely get things right for you, and it never has to feel like a big deal. It's great to hear that we were able to efficiently resolve this for you. Thank you for taking the time to leave this review, and enjoy your bubbles 🫧

Oceniono na 5 z 5

Excellent service

Excellent service, super easy to reschedule swaps for a more suitable date, and great to know the canisters are all being reused.

10 czerwca 2026
Opinia niezależna
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Odpowiedź od CO2 YOU

Thanks Fiona! We're so happy to have you as part of our Refill Revolution! Great to hear it's working so seamlessly for you.

Oceniono na 5 z 5

Saves me a fortune

This, my water filter and my water spritzer saves me a lot of money on bottled sparkling water

9 czerwca 2026
Opinia niezależna
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Odpowiedź od CO2 YOU

Great to hear it's all working so well together Tom! And it's helping to reduce the amount of plastic too 🙌

Oceniono na 1 z 5

Cancelling a NIGHTMARE!

If you don't use much, DO NOT BOTHER! Nightmare to cancel. Maximum is 4 months delivery. Have a huge backlog of the bl**dy things, and they don't give you any time to use up what is left before returning the cylinders. Really rubbish. Left with nearly 4 full ones and they are refusing to cancel my subscription unless I return the cannisters within weeks - never going to use up all that gas in that time. Really rubbish customer service and a nightmare to extract from the bl**dy service if you do want to. If you are a relatively low volume user (it is just me), it is definitely wroth sticking to purchasing branded cannisters from High Street stores.

9 czerwca 2026
Opinia niezależna
Logo CO2 YOU

Odpowiedź od CO2 YOU

Hi Kath, thank you for taking the time to leave a review, even if the experience didn't go well for you.

We're sorry the subscription wasn't the right fit, we try to offer different options and flexibility to accommodate this - like dropping to a 2 cylinder plan, or purchasing single cylinders. Our customer service team are on hand to help with queries and finding the right set-up for your household.

Our subscription works more like a flat-rate service than a pay-per-use one. Your subscription charge gives you access to up-to 4 cylinders of gas within the time frame (similar to how your phone contract works). As a circular economy, we rely on cylinders being returned in line with subscription periods. That said, we try to offer some flexibility where possible and we'd always rather help someone adjust their plan to meet their needs.

The return of cylinders on cancellation is our standard process, as they remain our property. If there were any gaps in communication on timing we will always look into that. We hope you'd give us another chance on a smaller plan, and if not the team are always here if you change your mind in future.

Oceniono na 5 z 5

Very easy order and easy to change the…

Very easy order and easy to change the order if need, Delivery prompt, good company and great to deal with.

8 czerwca 2026
Opinia niezależna
Logo CO2 YOU

Odpowiedź od CO2 YOU

Lovely to hear, we're glad the hassle-free deliveries are working so well for you and the team have helped make that even better! Enjoy your bubbles 🫧

Oceniono na 5 z 5

Love this company

Love this company, excellent customer service.

8 czerwca 2026
Opinia niezależna
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Odpowiedź od CO2 YOU

Thanks Sally! That means a lot to us. The team behind the scenes are always working to make sure you're never left with questions or without support. Enjoy your bubbles 🫧

Oceniono na 5 z 5

The best customer service

The best customer service. No receiving the canisters at the moment , just too expensive with the amount of fizzy I love to drink.

8 czerwca 2026
Opinia niezależna
Logo CO2 YOU

Odpowiedź od CO2 YOU

Thanks Jan, so glad the Customer Service team are helpful - they work hard to make sure it never has to feel like a big deal! As always, if you want to restart your subscription at any point you can reach out to the team to chat about the right quantity for you refill@co2you.com 🫧

Oceniono na 5 z 5

Easy-peasy

I’ve been using CO2you for over a year now and the service is great. When my last bottle is getting low I receive an email then an invoice which is all paid automatically. Finally I get a swap out date via text from the courier and I just need to put my empties in the box and swap them for full bottles. Easy-peasy

5 czerwca 2026
Opinia niezależna
Logo CO2 YOU

Odpowiedź od CO2 YOU

Thanks Rory! Glad to hear the hassle-free deliveries are working so well for you. Enjoy the bubbles 🫧

Oceniono na 5 z 5

This is how gas exchange should be

This is how gas exchange should be done. No fuss, super easy, and great customer service

8 czerwca 2026
Opinia niezależna
Logo CO2 YOU

Odpowiedź od CO2 YOU

Thanks Andrew! Glad to hear you're loving the CO2 YOU hassle-free service

Oceniono na 5 z 5

The system is excellent and any…

The system is excellent and any problems ironed out immediately by the customer service team.

1 czerwca 2026
Opinia niezależna
Logo CO2 YOU

Odpowiedź od CO2 YOU

Thanks Pat, our Customer Service team will be very happy to hear that!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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