Had a booking for 5:30AM to the airport, despite confirming the collection the night before with the office the driver never arrived, ended up having to book Ubers and rush to make the flight. I... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Excellent service from Clover Car services. Received text after telephone call confirming booking & then text morning of flight confirming driver on his way & given registration details. Driver excell... Zobacz więcej
We needed a minibus to transport our staff and volunteer team to a colleagues wedding. I submitted an online enquiry and it was answered swiftly. I telephoned the office to make my booking and... Zobacz więcej
Dispatcher promised 5 mins - taxi took 20+ to arrive with no updates given. Despite being local main roads, driver had no idea where pick-up or drop off points were. Car was clean, driver was polite,... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Clovercars aim to provide all your travelling needs. Offering a profesional, punctual and reliable service. We strive to be the best and will go that extra mile for you. • Executive & Chauffeur Services • Airport Transfers • Courier & Delivery Services • Additional Needs Transport •Coach Bookings • Weddings With over 45 years experience and knowledge of working in Bromley, london and the surrounding counties, we always get our customers to their destination safely, on time and in the upmost comfort. • open 24/ 365 days • GPS Trackers on all cars • All our drivers and chauffeurs have an enhanced DBS certificate • COVID safety measures in place
Dane kontaktowe
184-214 Blackfen Road, DA15 8PT, Sidcup, Zjednoczone Królestwo
- +442084610066
- info@clovercars.com
- clovercars.com
3,5
Średnia
608 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
nearly 30 mins late
nearly 30 mins late
driver was then rude dropping me off as couldn't find address of drop off saying he had another job he's gotta get to🤷♂️🤷♂️🤷♂️
1 grudnia 2022
Opinia niezależna
Odpowiedź od Clover Car Services Limited
Hi Mark,
please drop me an email as I would like to know more.
Regards
Joanne
Clover Cars Management Team 🍀
We booked our cab 3 hours beforehand
We booked our cab 3 hours beforehand. The time it was due it did not come. We phoned, was told ten minutes. Still no cab. Cab came 30 minutes later. No apologies just laughter. Very rude. Will not be using this unprofessional company again. Also the driver had very poor hygiene, he stunk the cab out.
26 listopada 2022
Opinia niezależna
Odpowiedź od Clover Car Services Limited
Hi Yasmin,
please respond with more information as i'm looking into this.
Regards
Joanne
Clover Cars Management Team 🍀
Odpowiedź od Clover Car Services Limited
Thank you for you 5* review.
Regards
Joanne
Clover Cars Management Team 🍀
Great driver have used these guys over…
Great driver have used these guys over the years always superb drivers
22 listopada 2022
Opinia niezależna
Odpowiedź od Clover Car Services Limited
thank you for your custom, and for the 5* review!
Regards
Joanne
Clover Cars Management Team 🍀
Honest about waiting time
19 listopada 2022
Opinia niezależna
Odpowiedź od Clover Car Services Limited
Good Morning,
we do try our best to be accurate with timings we don't always get it right due to unforseen circumstances. im glad on this occasion you where happy with the service.
Regards
Joanne
Clover Cars Management Team 🍀
Odpowiedź od Clover Car Services Limited
Thank you for your review, we do have high expectations when it comes to customer service.
I am glad you where happy with the service you received.
Regards
Joanne
Clover Cars Management Team 🍀
The driver was very professional
The driver was very professional, polite and extremely helpful also new his way around the roads perfectly, on time and no problem at all when I had to call to ask for a later pick up at short notice, one very happy customer,
5 listopada 2022
Opinia niezależna
Odpowiedź od Clover Car Services Limited
Thank you for this fantastic review, did you manage to grab the drivers number? we always like to pass on the feedback.
Regards
Joanne
Clover Cars Management Team 🍀
Odpowiedź od Clover Car Services Limited
Hi Rory,
thank you for taking the time out to rate us on Trust Pilot, we are loving the 5*.
hope to see you again soon.
Regards
Joanne
Clover Cars Management Team 🍀
Efficient service exactly to time and…
Efficient service exactly to time and courteous.
23 października 2022
Opinia niezależna
Odpowiedź od Clover Car Services Limited
Thank you for your review and fantastic 5*, please come again soon.
regards
Joanne
Clover Cars Management Team 🍀
Speedy service
Driver was courteous and friendly cab arrived quickly
18 października 2022
Opinia niezależna
Odpowiedź od Clover Car Services Limited
Great stuff, just what we expect from our drivers! hope to see you again soon.
regards
Joanne
Clover Cars Management Team 🍀
Prompt and efficient service
Taxi turned up very quickly and driver called me to confirm their ETA. The text message with the tracking of the taxi and driver's details was really useful. Our taxi driver was polite and professional.
16 października 2022
Opinia niezależna
Odpowiedź od Clover Car Services Limited
Hi There,
thank you for the 5* and the great comments, see you again soon.
Regards
Joanne
Clover Cars Management Team 🍀
Odpowiedź od Clover Car Services Limited
HI Michelle,
thank you for taking the time to rate us on TP.
do you know the drivers number? I do like to pass on nice comments.
regards
Joanne
Clover Cars Management Team 🍀
Hello thank you for getting me home…
Hello thank you for getting me home today thank you take care see you again sometime
7 października 2022
Opinia niezależna
Odpowiedź od Clover Car Services Limited
Hi there,
always a pleasure
Regards
Joanne
Clover Cars Management Team 🍀
Great driver and quick service
Driver was on time, helped with our bags, and got us to the train station on time.
30 września 2022
Opinia niezależna
Odpowiedź od Clover Car Services Limited
Hi Phil
thank you for rating us with 5*. we hope to see you again soon.
Regards
Joanne
Clover Cars Management Team 🍀
Odpowiedź od Clover Car Services Limited
Thank you for taking the time out to rate us on trust pilot, we are glad you had a good experience with us.
regards
Joanne
Clover Cars Management Team 🍀
Don’t trust arrival time, and give directions!
Dispatcher promised 5 mins - taxi took 20+ to arrive with no updates given. Despite being local main roads, driver had no idea where pick-up or drop off points were. Car was clean, driver was polite, and journey ok.
23 września 2022
Opinia niezależna
Odpowiedź od Clover Car Services Limited
Hi there,
we apologise that your car took longer than expected, unfortunately unforseen circumstances this happens, we can only try to ensure you experience is better should you chose to use us again.
regards
Joanne
Clover Cars Management Team 🍀
Good experience because the car arrived…
Good experience because the car arrived on time,
27 września 2022
Opinia niezależna
Odpowiedź od Clover Car Services Limited
Thank you for rating us on TP, have a great day!
regards
Joanne
Clover Cars Management Team 🍀
This is the worst experience of my…
This is the worst experience of my life, I can't believe there is such a rude taxi driver in the UK, starting to say some ugly things before I get in the car, on the way to my house I said It went wrong, halfway through He wanted me to get out of the car, and said that I gave the wrong address, and that he managed to have him deliver it to my door. He also asked me for more money and scolded me. I don’t even know that he is still a person?
26 września 2022
Opinia niezależna
Odpowiedź od Clover Car Services Limited
Please do email me as I have requested more info to investigate this situation.
Regards
Joanne
Clover Cars Management Team 🍀
Pet friendly
Pet friendly. Good efficient service on time. Lovely, friendly and helpful driver.
26 września 2022
Opinia niezależna
Odpowiedź od Clover Car Services Limited
Hey there,
Thank you for taking the time out to rate us on TP.
We are pleased you have had a good experience. we look forward to seeing you again soon.
regards
Joanne
Clover Cars Management Team 🍀
Driver arrived on time as promised
Driver arrived on time as promised. Good clean car. Very pleasant and helpful.
13 września 2022
Opinia niezależna
Odpowiedź od Clover Car Services Limited
Hi Marsha,
thank you for choosing clover cars ad rating us on TP.
we are glad you were happy with the service.
regards
Joanne
Clover Cars Management Team 🍀
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