Transporthubuk Recenzje 255

Communication with Emma was quick and efficient. She was always responsive and professional .

A big thank you to the TransportHub team for the excellent service. Our group from France did a UK tour and this is the second time I’ve used this service. Everything went really well from start to finish. The driver was friendly, punctual, and very helpful with all the luggage, and communication with the team was smooth.
The group was very happy overall, and we really appreciated the reliability throughout the journey.

We would definitely recommend TransportHub to anyone looking for trustworthy airport and group transport.

Excellent communication, great price and speedy response time.

We were on a stag do in Liverpool and we received this email on the Saturday less than 24 hours prior to collection on the Sunday morning. I’m completely shocked that they had an internal problem and expected us to pay more money. I’ve never ever heard of a situation where the company with the internal issue would not absorb the cost which has occurred because of the internal issue. I’m appalled to be completely honest, that I, the client, was in a huge predicament, responsible for 14 adults 200 miles away from home and asked to pay another £200 to get myself out of the predicament.

“
Dear Joe,
I hope you are doing well. Unfortunately, our driver scheduled for tomorrow has reported sick at the last minute and is unable to cover the booking. We can provide proof of the driver's illness if required.
We have contacted a partner company to try to cover the trip so your journey can still go ahead. The only vehicle available at short notice is a larger vehicle, and the additional cost from the partner operator is £200. This is mainly due to the recent significant increase in fuel costs, which has affected last-minute availability and pricing.
Please let us know if you would like us to confirm this replacement vehicle or if you would prefer to cancel the booking. We sincerely apologise for the inconvenience.
Please let me know if you need any further assistance.”

Worst of all , I asked for some sort of compensation when the manager was back on the Monday and they refused to help at all.

They said they would consider it on future enquiries, which was hilarious because like hell I would ever use them again.

Stay clear of this company.

I just wanted to say thank you for all the help with transportation during our vacation to England. Mark, our driver, did an amazing job, he was kind, reliable and trustworthy and we felt very comfortable with him. It was so nice to not have to worry about driving such a large group while on vacation. We actually got to relax! Emma did a wonderful job organizing several stops for 11 people (including 7 children!), she was able to navigate all of it without hesitation or difficulty. She was very easy to communicate with and answered my questions quickly with kindness and patience. We are grateful and would absolutely use this company again!

Emma is fantastic!

We've used Transporthubuk through Emma a few times now and are continuing to use them as we can't fault their reliability and service, Emma is always super helpful and accommodating of our requests, always ensuring everything runs exceptionally smoothly.

Kemar has been a fantastic driver too!

Can't recommend enough!

Competitive pricing, good communications, adabtle to minor address changes. No problems with our scheduled transport.

We had the pleasure of using Transporthub UK to take our clients from London to Cheltenham festival. It was a very professional service that accommodated multiple different requests and made our journey there and back very smooth. Thank you to Taylor who helped with the organisation, and our driver Steve, who made it a good journey. All in all great experience. We’ll be using them again!

Great communication to book and organise the transport. Timings were spot on and drivers were friendly and organised! Pricing absolutely fab too, 10/10.

Emma Thompson was brilliant in organising a suitable transport plan for us, she is fast at responding and made sure everything was set perfectly for our travels. would highly recommend!

Do not use this company when getting a quote they were very pushy and constantly messaging even though I said I was in the process of speaking to my friends to confirm numbers etc. when asked after numerous times I said yes I will pay the deposit Friday. Their response was Friday???? It’s only £50. I think as a business this is extremely rude £50 to some people could be a lot of money. When I responded and said I won’t be using them as I found the pushy and rude their response was excuse me I think you’re rude. I just found it mad that this is a business account and this is how they behave

Transport hub were very responsive from the very 1st email I sent to them. Sarah who was very professional and quick to respond with a quote which beat any other quote, Sarah returned every email and sorted changes that were made my myself quickly and without any fuss. I will 100% be using transport hub and Sarah's services in the future. The driver was as professional as you could ask for he was there before arranged time on pick up and return journey and drove very professionally again 100% professionalism.

Communication with Emma was amazing, she was quick to respond and extremely helpful with any queries or concerns we had about our trip even during the Christmas/New year period. We will be using Transporthubuk again in the future. Can thoroughly recommend.

Booking and changes were seamless, I had an issue with the original driver and they sorted it right away. They also communicated throughout the entire process and helped with any questions. I would definitely use them again.

Good communication, punctual and friendly drivers, great value. Thank you

We were over on a golf trip in Southampton and the travel was made very easy. Easy to book, then Alex our agent, checked everything about our luggage to ensure the right driver and vehicle was with us.
Our driver Keith was always early, very accommodating and helped with any queries. We also had to change our destination slightly and this was not a problem.
Very good, will use again next time I'm over

We hired a minibus for our corporate beach clean event in September and had a brilliant experience. Booking through Sarah Frost was really straightforward, even though we needed multiple stops and some waiting time - they were very flexible and accommodating. Our driver, Ian, was fantastic: patient, friendly, and made the journey enjoyable. We'll definitely this this company again!

Process super easy. Agent helpful and driver lovely. Would use again.

This was an organised short break for adults with Learning disabilities, physical disabilities and autism. The minibus which was sent could not accomodate all our passengers, luggage and walking aids. The driver said that the relevant info was not passed on, if it had been he would have brought his trailer along. My husband had to put all the excess baggage into his car and follow us to our destination! When I complained there was no responsibility taken. Will not use them again.

We used Transport Hub for our company’s 40th anniversary event, arranging travel from seven different locations. They made the whole process easy to organise and everything ran smoothly. On the day, they were extremely accommodating when unexpected traffic issues arose, ensuring everything stayed on track.