Clovedale Recenzje 195

Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Good products with clarity on all key issues. The only drawback was a lack information on the product on certain points - so there was plenty of information on delivery, returns and sizing, but noth... Zobacz więcej

Oceniono na 5 z 5

I found it an attractive and easy to use website with lovely looking shoes! I'm still awaiting my shoes so can't comment on them yet. However I did find the reviews on each particularly helpful.... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I ordered some sandals…. the delivery took slightly linger than I expected, but they arrived and Im delighted with them. Although I didn’t make contact with customer service, they di however keep me... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Absolutely gorgeous trainers. They met my criteria perfectly. Support and shock absorption. Plenty of colours. I usually buy plain pink but when I saw a pair with different colours I thought oooooo... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

195 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 72% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Very simple steps to purchase

Very simple steps to purchase

23 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi OFM,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Easy purchase and good product

Easy purchase and good product

22 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Elli,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 1 z 5

Absolutely awful experience with this…

Absolutely awful experience with this brand. Waited over 2 weeks for the items to arrive. Once I realised how long the items were taking to leave the warehouse I tried to cancel the order which they did not let me do. Once the dresses have finally arrived I was met with SHEIN quality clothing. One dress was completely see through and the other had awful stitching around the seams. The returns process was the most difficult process I’ve received with them doing everything they could to not provide me with returns details. To return the items I was informed that I would have to pay to ship the dresses overseas. Any UK based buyers avoid this brand at all costs!

22 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Megan,

Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Oceniono na 1 z 5

The worse quality I've ever received…

The worse quality I've ever received wouldn't recommend no labels come from china I wish I could upload a picture, won't refund avoid and save your money

22 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Kirsty,

Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Oceniono na 5 z 5

Good choice looks like a good quality…

Good choice looks like a good quality but have just ordered so looking forward to receiving

22 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Patricia,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

So far so good

So far so good. I’ve only just ordered and I’m being asked for a review 🤷‍♀️ but, so far so good

22 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Consumer,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 1 z 5

I ordered mens trainers uk size 12 on…

I ordered mens trainers uk size 12 on the 7th of May.
Nearly 2 weeks later they arrived (this had already raised suspicion with me as to what part of the world these were coming from).
They arrived, poorly packaged, no labels or tags. The only visible description was "45" on the underside of the tongue. 45 is a UK 10.5.
I complained and asked for a refund.
They asked for photos of the shoes. done.
They replied
"After reviewing your case, the item was delivered in good condition and matches the size ordered. Since this is a fit concern and not a product defect, return shipping would normally be at the customer’s expense as stated in our store policy.

To make things easier, we can offer you a replacement in your preferred size for only £14.67—and there’s no need to return the original item. You may keep it or pass it on to someone who may fit it better."

45 is not a uk 12! they sent the wrong size.
Second offer
"As a gesture of goodwill, we would like to offer you a 15% partial refund of your original purchase amount, and you may keep the item — no return is needed. This is the quickest and most convenient resolution we can provide." why would i want to keep shoes that dont fit! this was their error.
Third offer
"Option 1: Keep the Item (Recommended)
• 25% refund of your purchase amount
• You may keep the item with no return required
• This is the quickest and most convenient resolution we can offer, with no further costs or steps needed from your side

Option 2: Return for Full Refund
• Return the item to our overseas warehouse
• Once the item is received and inspected, we will process a full refund of the item cost (excluding the original shipping fee)
• Return shipping costs would need to be covered by you

Return Address:
Warehouse of Sujia Aihua
1511 Jingang Avenue East
Jindong District, Jinhua City
Zhejiang Province, 321000
China"

Fourth offer "Option 1: Keep the Item (Updated Offer – Recommended)
• Receive a 30% partial refund of your purchase amount
• No return required
• This is the quickest and most convenient resolution available"

To return the shoes tracked back to China costs around £29 with EVRY.

The service is terrible, the shoes are worth not even half of the £47 (there abouts) what i paid for them.

This company is not to be trusted, do not waste your time or money - do your research into other reviews (wish i did).
Give this company a wide berth unless you want issues, poor service and a ridiculous outcome.

21 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Norman,

Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Oceniono na 5 z 5

Great website and great service

Great website and great service

22 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi IAN,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Easy to order and very good price for…

Easy to order and very good price for money. Did not yet receive the item but excited about the deal

20 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Mr Persia,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Highly recommended

Easy order process, great prices and amazing product

20 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Eve,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

LA 54

Easy cite to use very straightforward put in a request payed and all completed,just waiting on the goods to arrive.

20 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Lesley Appleton,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Easy process

Easy process

20 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Ella,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Excellent service from the seller

19 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Tickles,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

The coat was exactly what I was looking…

The coat was exactly what I was looking for and the true sizes made it really easy to pick the correct size once I measured myself, great reviews for this item about the quality helped with my choice also

20 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Sergeant ,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 1 z 5

This is a SCAM company

This is a SCAM company. Do not purchase anything from here. Cheap fashion, un registered materials, no labeling. No return policy. DO NOT BUY ANYTHING!!!!

17 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Sophie,

Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Oceniono na 5 z 5

Excellent service

Excellent service. I had to email a query (entirely my fault) and the response was almost instant!

19 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Nancy ,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Easy to Manover threw the app…

Easy to Manover threw the app everything straight forward easily and helpful from size to explaining product like being in a top quality shop with all information from making it a great experience contact nbrs given and can't wait for my purchase thank u

19 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi W kowalczyk,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 4 z 5

Very easy to order

19 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Julianne Barnard,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 1 z 5

Was Mova London. Just a rebrand.

Ah, Mova London (also known as Label London) have rebranded as Clovedale. They are a sham company, based in China and have hundres of 1-star reviews. Don't give them your money. The quality is terrible and anything you send back has to go to China (not that that's mentioned anywhere), will likely get stuck in customs and you'll lose your money.

19 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi Frank ,

Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Oceniono na 4 z 5

Easy to order

Easy to order, been kept upto date about my delivery.The only thing, I've still not received my order and it's 5 days since I ordered, I'm assuming it won't arrive now until after the Bank Holiday

18 maja 2026
Opinia niezależna
Logo Clovedale

Odpowiedź od Clovedale

Hi,

Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

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