Brilliant speedy service. I had run out of my medications and hadn’t realised until 3pm on a Fri. I emailed and explained and they arrived first thing Saturday morning by DPD, even though it was just... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve been using CloudRX on and off for years and they always provide a good service and meds delivery is quick. However, I’ve deducted a star because they’re sometimes too quick to put the order throu... Zobacz więcej
Reakcja na opinię
I had an issue with the non delivery of my item by the courier. I escalated this to the CloudRx team who dealt with the issue swiftly. Communication from Jonathan in the team was really clear and he... Zobacz więcej
Super efficient service with goods being delivered in most cases the next day! If only more businesses could deliver in a seamless, no drama way. Efficiency at its best!
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
CloudRx is a digital prescribing platform designed to revolutionize private healthcare. It offers a free, user-friendly service for private prescribers, including GPs, consultants, pharmacists, dentists, and nurse prescribers. CloudRx streamlines the process of prescribing, payment, and delivery of medications directly to patients, making it easier for both clinicians and patients. The platform supports remote consultations and integrates seamlessly with existing clinical software through its advanced pharmacy API. With CloudRx, healthcare providers can enhance their practice's efficiency and improve the patient experience by offering quicker, more convenient access to medications.
Dane kontaktowe
1 Hawthorn Park, LS14 1PQ, Leeds, Zjednoczone Królestwo
- 01135312942
- pharmacy@cloudrx.co.uk
- cloudrx.co.uk
4,6
Doskonała
621 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic customer service
Cloudrx was fantastic. I had a problem with the delivery and they sorted it out immediately and still got my medication to me on time! 10/10 for service!!
7 kwietnia 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your fantastic feedback! We're delighted to hear that we could resolve your delivery issue quickly and ensure your medication arrived on time. Your 10/10 rating means a lot, and we truly appreciate your support!
— The CloudRx Team
Excellent review I must say
Excellent review I must say , this is the best and stress free order and delivery I’ve received and so so happy about it
Pls keep up the good work
2 kwietnia 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you so much for your wonderful feedback! We're thrilled to hear that your order and delivery experience was stress-free and enjoyable. We truly appreciate your kind words and will keep striving to provide the best service possible.
— The CloudRx Team
So so good I've not had a good…
So so good I've not had a good experience with Dr franks in the last month but lately when I've orderd my latest which was 2.5mg and 5mg mounjaro I've had it sent it out within a week so at the moment I do rate a 5 I just hope they can get bk to me as ive cancelled my subscription by accident and ive asked them to put it right so I can order on a monthly subscription payments but noone is getting back to me
14 stycznia 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your feedback. We're glad to hear that your recent Mounjaro orders were sent out quickly and that your experience has improved.
We’re sorry to hear about the difficulties with your subscription. While we’re unable to make changes to subscriptions as this is done directly via Dr Franks, we’re happy to continue assisting with your orders and ensure they are processed smoothly. We appreciate your patience and understanding.
— The CloudRx Team
Odpowiedź od CloudRx
Thank you for your feedback! We're delighted to hear you found our service fast and efficient. We appreciate your support and look forward to assisting you again.
— The CloudRx Team
The one bad apple
Usually your couriers are polite ans cheery only the last delivery the driver was nether. I live on 4th floor of a four storey block of flats the driver rang the bell told me he has a delivery and said ihe would leave it in the foyer to which I tried to say no please bring it up but he didnt and it was left downstairs for me to go and get..I have been very poorly and i had to wait to get my neighbour to collect it. If that had gone missing ( which things often do ) that would of been over £200 ..as i said usually your delivery men have been exceptional, this one wasnt .
3 kwietnia 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for sharing your experience, and we’re very sorry to hear about the issue with your recent delivery. We completely understand how frustrating this must have been, especially given your health situation.
We’re glad to hear that this is not your usual experience, and we’ll make sure your feedback about the driver is passed on so we can prevent this from happening again. Thank you for your understanding, and we truly appreciate your continued support.
— The CloudRx Team
Quick and easy to get a prescription
Very easy to navigate through the medical questions and a really quick turnaround to process the request. Will use again.
22 marca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your feedback! We're glad to hear you found the process quick and easy, from navigating the medical questions to receiving your prescription. We look forward to assisting you again in the future.
— The CloudRx Team
Excellent service every time.
3 kwietnia 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your kind words! We're thrilled to hear you consistently receive excellent service. We truly appreciate your support.
— The CloudRx Team
Odpowiedź od CloudRx
Thank you for your feedback! We're delighted to hear you’re completely satisfied with our service. Your support means a lot to us!
— The CloudRx Team
Always prompt service
Always prompt service, very helpful and easy to order.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your kind feedback! We're thrilled to hear that you find our service prompt, helpful, and easy to use. We truly appreciate your support and look forward to serving you again.
— The CloudRx Team
Expensive & Broken
I have purchased two broken, very expensive sets of medication. I'm hoping at least one of them will be replaced.
27 marca 2026
Opinia niezależna
Odpowiedź od CloudRx
We're very sorry to hear about the issues with your recent orders and understand how frustrating this must be. Please rest assured that we take situations like this seriously and will do everything we can to ensure your medication is replaced promptly.
Could you contact our support team directly with your order details so we can resolve this for you as quickly as possible? We appreciate your patience and understanding.
— The CloudRx Team
Odpowiedź od CloudRx
Thank you for your feedback! We're glad to hear you found our service prompt and that your order was packaged appropriately. We appreciate your support and look forward to assisting you again.
— The CloudRx Team
I absolutely love this service
I absolutely love this service. It is quick, easy and hassle free. I send an email to request my repeat prescription, I receive a link to pay the next day and my testosterone cream arrives a few days later.
30 marca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your wonderful feedback! We're so pleased to hear that you find the service quick, easy, and hassle-free. It's great to know the repeat prescription process works smoothly for you from request to delivery.
We truly appreciate your support and look forward to continuing to provide you with a reliable service.
— The CloudRx Team
Excellent service
Excellent service. Very quickly application process and my order arrived 24 hours later. Great customer support and very competitive price.
23 marca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your fantastic feedback! We're delighted to hear you found the application process quick and easy, and that your order arrived so promptly. It's also great to know our customer support and pricing met your expectations. We truly appreciate your support and look forward to assisting you again.
— The CloudRx Team
All I had to do was email them and they…
All I had to do was email them and they were so quick and efficient at sending out my repeat prescription -it really was, ans always, excellent service, thank you.
24 marca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your lovely feedback! We're delighted to hear that arranging your repeat prescription was quick and efficient, and that you continue to receive excellent service from us. We really appreciate your support and look forward to helping you again.
— The CloudRx Team
I ordered medication via Dr Franks
I ordered medication via Dr Franks - that arrived - but the box was empty. Lots of emails, phone calls, messages via the website but nothing, no response, not for 6 weeks. I opened up a dispute via: PayPal - that got a response! As soon as CloudRx got involved, it was sorted quickly with a replacement received within 2 days. Excellent service from CloudRx
20 marca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your feedback and for sharing your experience. We're very sorry to hear that your clinic, Dr Franks, did not communicate with you for such a long period—that must have been frustrating.
We're glad, however, that once CloudRx became involved, we were able to help speed up the process and resolve the issue quickly for you. It’s great to hear your replacement reached you promptly.
We appreciate your patience and your kind words about our service.
— The CloudRx Team
Outstanding service
I have been using CloudRx for a few years. They are outstanding in every way. My medication arrives next day which is unheard of here as I live in a rural location. The whole process runs so smoothly and I am impressed by the staff on the rare occasion I have had to contact them. Knowledgeable, helpful and very quick to respond to any query. If only all companies could be as efficient. I highly recommend
Cloud RX.
16 lutego 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you so much for your incredibly kind and detailed feedback! We're thrilled to hear that you've had such a positive experience with us over the years. It’s especially rewarding to know our next-day delivery and smooth process have made a difference, even in a rural location.
We’re also delighted that our team has been able to support you with knowledgeable and responsive service whenever needed. Your recommendation truly means a lot to us. Thank you for your continued trust and support!
— The CloudRx Team
Friendly Helpful Fast
Friendly, helpful and fast service when medicine was needed in an emergency. Always a delight to deal with.
17 marca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your kind words! We're so pleased we could provide friendly, helpful, and fast service when it mattered most. It's always a pleasure to assist you, and we truly appreciate your continued support.
— The CloudRx Team
Odpowiedź od CloudRx
Thank you for your wonderful feedback! We're delighted to hear you consistently receive great service and find our team super efficient. We truly appreciate your support and look forward to helping you again soon.
— The CloudRx Team
Odpowiedź od CloudRx
Thank you for your kind feedback! We're glad you found the experience quick, professional, and easy. We look forward to serving you again soon.
— The CloudRx Team
Super easy & fast delivery
I couldn't order my repeat prescription online so I sent an email - within an hour I'd had confirmation of my order (it was even a Saturday), a simple text link to make payment and my delivery was dispatched and arrived on the Monday. Brilliant service.
14 marca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for sharing your experience!
We’re thrilled to hear that the process was quick and straightforward, even on a Saturday, and that your order arrived promptly on Monday. It’s wonderful to know our team could make things easy and convenient for you.
We really appreciate your kind words and look forward to supporting you again in the future!
— The CloudRx Team
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