Brilliant speedy service. I had run out of my medications and hadn’t realised until 3pm on a Fri. I emailed and explained and they arrived first thing Saturday morning by DPD, even though it was just... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve been using CloudRX on and off for years and they always provide a good service and meds delivery is quick. However, I’ve deducted a star because they’re sometimes too quick to put the order throu... Zobacz więcej
Reakcja na opinię
I had an issue with the non delivery of my item by the courier. I escalated this to the CloudRx team who dealt with the issue swiftly. Communication from Jonathan in the team was really clear and he... Zobacz więcej
Super efficient service with goods being delivered in most cases the next day! If only more businesses could deliver in a seamless, no drama way. Efficiency at its best!
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
CloudRx is a digital prescribing platform designed to revolutionize private healthcare. It offers a free, user-friendly service for private prescribers, including GPs, consultants, pharmacists, dentists, and nurse prescribers. CloudRx streamlines the process of prescribing, payment, and delivery of medications directly to patients, making it easier for both clinicians and patients. The platform supports remote consultations and integrates seamlessly with existing clinical software through its advanced pharmacy API. With CloudRx, healthcare providers can enhance their practice's efficiency and improve the patient experience by offering quicker, more convenient access to medications.
Dane kontaktowe
1 Hawthorn Park, LS14 1PQ, Leeds, Zjednoczone Królestwo
- 01135312942
- pharmacy@cloudrx.co.uk
- cloudrx.co.uk
4,6
Doskonała
621 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful.
CloudRx was very helpful when I rang and my prescription came to the house very quickly.
29 lipca 2026
Opinia niezależna
Issue with the non delivery of item
I had an issue with the non delivery of my item by the courier. I escalated this to the CloudRx team who dealt with the issue swiftly. Communication from Jonathan in the team was really clear and helpful. Excellent customer service.
27 lipca 2026
Opinia niezależna
Always excellent service
20 lipca 2026
Opinia niezależna
Brilliant speedy service
Brilliant speedy service. I had run out of my medications and hadn’t realised until 3pm on a Fri. I emailed and explained and they arrived first thing Saturday morning by DPD, even though it was just outside the order time for next day delivery. They are always fast and reliable. Will only use CloudRx.
17 lipca 2026
Opinia niezależna
Quick service
Quick service, well packed delivery and accurate shipping. Invoice could be itemized for easier billing though.
24 czerwca 2026
Opinia niezależna
I’ve been using CloudRX on and off for…
I’ve been using CloudRX on and off for years and they always provide a good service and meds delivery is quick. However, I’ve deducted a star because they’re sometimes too quick to put the order through on the phone so I’ve had a few times where it would have been more convenient for me to put in a larger order and save on postage but they would have already processed the order while we were speaking so too late! Otherwise can’t fault them.
16 lipca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for taking the time to share your feedback and for being a loyal customer over the years.
We're delighted to hear that you've consistently been happy with our service and the speed of our deliveries. We also appreciate your comments regarding the ordering process. We understand how combining items into a larger order can be more convenient and help save on delivery costs, and we're sorry that we've occasionally processed your order before you had the opportunity to add additional items.
Your feedback is valuable and will be shared with our team as we continually look for ways to improve our service and customer experience.
Thank you again for your continued support, and we look forward to serving you again in the future.
— The CloudRx Team
Responsive customer service
A customer service was extremely responsive to my worry about delay by the carrier in delivering my medicine. They were helpful and reassuring on the phone and replaced my medication even though it was very expensive. It arrived safely and in the proper cold state the next day.
16 lipca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for taking the time to leave such a kind review.
We're so pleased to hear that our customer service team was able to provide reassurance and support during what we know must have been a worrying situation. We understand how important it is for temperature-sensitive medication to arrive safely and on time, so we're glad we could arrange a replacement promptly and that it reached you in the correct cold condition the following day.
— The CloudRx Team
Great Pharmacy, excellent service
I have always received excellent service through this pharmacy. I had a recent issue where my some of medication arrived damaged. Jonathon helped me resolve this quickly and efficiently, supplying me with replacements within 24 hours. Great Pharmacy, excellent service.
16 lipca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you so much for your kind review and for taking the time to share your experience.
We're delighted to hear that you've consistently received excellent service from our pharmacy. We're sorry that part of your medication arrived damaged, but we're pleased Jonathan was able to resolve the issue quickly and arrange replacements for you within 24 hours.
Your feedback means a great deal to our team, and we truly appreciate your continued trust and support. We will be sure to pass your feedback on to Jonathon. We look forward to continuing to provide you with the high level of service you expect.
— The CloudRx Team
Had a query about my repeat…
Had a query about my repeat prescription, got a very prompt reply and then a very quick turnaround to deliver my prescription.
15 lipca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your kind review! We're delighted to hear that your query was answered promptly and that your repeat prescription was processed and delivered so quickly. We really appreciate your feedback and are pleased we could provide a smooth, efficient service. Thank you for choosing us!
— The CloudRx Team
Excellent service
Excellent service, ordered at 2pm on a Monday and delivered 10am the next morning. Can’t believe a pharmacy can be so responsive, thank you!
13 lipca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you so much for your wonderful review! We're delighted to hear that you were impressed with both the speed of our delivery and our service. Providing a fast, reliable experience is something we work hard to achieve, so it's fantastic to know we exceeded your expectations. Thank you for your support, and we look forward to helping you again in the future!
— The CloudRx Team
Super efficient service with goods…
Super efficient service with goods being delivered in most cases the next day! If only more businesses could deliver in a seamless, no drama way. Efficiency at its best!
13 lipca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your kind review! We're delighted to hear that you've had such a positive experience with our service. It's great to know that our fast delivery and seamless process have made a difference.
We really appreciate your support and look forward to serving you again soon!
— The CloudRx Team
Odpowiedź od CloudRx
Thank you for your fantastic review!
We're so pleased to hear that you found our service fast and efficient. Your kind words about our pharmacy mean a great deal to the team.
Thank you for choosing CloudRx and for taking the time to share your experience. We really appreciate your support!
— The CloudRx Team
Odpowiedź od CloudRx
Thank you for your kind review!
We're delighted to hear that you found our service excellent and efficient. Providing a smooth and reliable experience is always our goal, so it's wonderful to know we met your expectations.
— The CloudRx Team
Group B Strep screening service
I used this service for Group B Strep screening in pregnancy. The kit arrived quickly and the instructions were clear. I was very impressed by the turnaround speed, I posted my samples back on a Thursday and received my results on the Monday. I wouldn't hesitate to use this company again.
9 lipca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you so much for your wonderful review!
We're delighted to hear that you had a positive experience using our Group B Strep screening service. It's great to know that your kit arrived promptly, the instructions were clear, and that you were pleased with the quick turnaround for your results.
Thank you for choosing CloudRx and for taking the time to share your experience. We really appreciate your recommendation and wish you all the very best with the rest of your pregnancy.
— The CloudRx Team
Excellent service and fast delivery.
Excellent service and fast delivery.
7 lipca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your lovely review!
We're delighted to hear that you were happy with our service and fast delivery. Providing a reliable and efficient experience for our patients is always our goal.
— The CloudRx Team
Highly recommended
Cloud rx offer an excellent, speedy service. Delivery is quick and parcels well packaged. Any queries I have had are always responded to really quickly by one of the team.
6 lipca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you so much for your wonderful recommendation!
We're delighted to hear that you've had such a positive experience with CloudRx. It's great to know that you've found our service fast and reliable, and that your queries have always been answered promptly by our team.
Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your experience.
— The CloudRx Team
Excellent service
Excellent service, easy to order, arrives undamaged and well packed . It’s distributed very quickly therefore always arrives within the timeframe.
1 lipca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you so much for your fantastic review!
We're delighted to hear that you've found our service easy to use and that your orders arrive quickly, well packaged, and in perfect condition. Providing a reliable and efficient service is very important to us, so it's wonderful to know we've met your expectations.
Thank you for choosing CloudRx and for taking the time to share your experience. We really appreciate your support and look forward to continuing to provide you with excellent service.
— The CloudRx Team
Excellent customer service
Excellent customer service. I had a slight hiccup with delivery of meds and the pharmacy went above and beyond to sort it out for me- despite it not actually being their fault! Really kind and understanding staff. Brilliant! Could not have wished for anything more.
10 lipca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you so much for your wonderful review!
We're sorry to hear there was a slight hiccup with your delivery, but we're delighted to know our team was able to help resolve everything for you. Providing kind, understanding, and supportive service is something we pride ourselves on, so it's fantastic to hear that this was reflected in your experience.
Your kind words mean a great deal to us, and we'll be sure to share your feedback with the team.
— The CloudRx Team
Disappointed
I had 2 prescription, rather than pay 2 expensive postage charges I called and requested that the be combined to one parcel. This is apparently not possible. But I was advised to pay for both and then advise by email. One postage charge would be refunded and both items packaged as one. I did that, to be advised essentially with the same information. By the time I responded two separate parcels had been dispatched and I paid £9.75 more than I should have had to pay. How difficult a problem can this be to not have an efficient solution
10 lipca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience was disappointing. We understand your frustration, particularly after contacting us in advance to try to combine your prescriptions into a single delivery.
Having looked into this, we can confirm that the refund for one of the delivery charges was actioned. However, we're sorry that your orders were dispatched separately before they could be combined.
We appreciate your feedback regarding this process, and we'll ensure it's shared with the relevant team as we continue to review how we can improve the ordering and delivery experience for our patients.
Thank you again for bringing this to our attention.
— The CloudRx Team
Always very good
10 lipca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your review! We're so pleased to hear you've had a positive experience with CloudRx. Your support means a lot to us, and we look forward to continuing to provide you with excellent service in the future.
— The CloudRx Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.