Brilliant speedy service. I had run out of my medications and hadn’t realised until 3pm on a Fri. I emailed and explained and they arrived first thing Saturday morning by DPD, even though it was just... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve been using CloudRX on and off for years and they always provide a good service and meds delivery is quick. However, I’ve deducted a star because they’re sometimes too quick to put the order throu... Zobacz więcej
Reakcja na opinię
I had an issue with the non delivery of my item by the courier. I escalated this to the CloudRx team who dealt with the issue swiftly. Communication from Jonathan in the team was really clear and he... Zobacz więcej
Super efficient service with goods being delivered in most cases the next day! If only more businesses could deliver in a seamless, no drama way. Efficiency at its best!
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
CloudRx is a digital prescribing platform designed to revolutionize private healthcare. It offers a free, user-friendly service for private prescribers, including GPs, consultants, pharmacists, dentists, and nurse prescribers. CloudRx streamlines the process of prescribing, payment, and delivery of medications directly to patients, making it easier for both clinicians and patients. The platform supports remote consultations and integrates seamlessly with existing clinical software through its advanced pharmacy API. With CloudRx, healthcare providers can enhance their practice's efficiency and improve the patient experience by offering quicker, more convenient access to medications.
Dane kontaktowe
1 Hawthorn Park, LS14 1PQ, Leeds, Zjednoczone Królestwo
- 01135312942
- pharmacy@cloudrx.co.uk
- cloudrx.co.uk
4,6
Doskonała
621 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
Excellent service, very efficient responses to emails. Swift dispatch of items.
26 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your wonderful review.
We're delighted to hear that you were pleased with our service and found our email responses efficient. It's also great to know that your items were dispatched promptly.
Providing responsive communication and a swift, reliable service is what we strive for, so we truly appreciate your feedback.
— The CloudRx Team
Fast and efficient.
1 czerwca 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your review.
We're delighted to hear that you found our service fast and efficient. Providing a smooth and reliable experience for our customers is always our goal, so it's great to know we met your expectations.
— The CloudRx Team
Very helpful
Very helpful, quick responses and efficient when my order had been misplaced by Royal Mail. The issue was resolved within a day. Would highly reccommend.
23 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your kind review.
We're delighted to hear that our team was able to assist you quickly and efficiently when your order was misplaced by Royal Mail. We understand how concerning delivery issues can be, so we're pleased that we were able to resolve the matter within a day and get everything back on track for you.
Thank you for your recommendation and for taking the time to share your experience. We truly appreciate your support.
— The CloudRx Team
Got through to a human being straight…
Got through to a human being straight away. Very professional, efficent and friendly and explained everything clearly. Excellent standard of customer service. My only issue was having paid for next day delivery before 12pm, my prescription didn't arrive until 1.57pm so not sure if that was CloudRX's fault or DPS's.
9 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your wonderful review.
We're delighted to hear that you were able to speak with a member of our team straight away and that you found the service professional, efficient, friendly, and clear. Providing excellent customer service is something we take great pride in, so your feedback is very much appreciated.
We're sorry to hear that your delivery arrived later than the guaranteed pre-12pm timeframe. While delivery delays can occasionally occur once a parcel is with the courier, we understand how frustrating this can be when you've paid for a premium delivery service. Thank you for bringing this to our attention, and we appreciate your understanding.
Thank you again for taking the time to share your experience.
— The CloudRx Team
CloudRx are so quick and easy to use.
CloudRx are so quick and easy to use.
I think my last call to them lasted a minute and a half and my medication arrived the next day.
15 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your fantastic review.
We're delighted to hear that you found CloudRx quick and easy to use. It's great to know that our team was able to assist you efficiently and that your medication arrived the very next day.
Providing a fast, straightforward service is what we strive for, so we're pleased this was reflected in your experience.
— The CloudRx Team
Nothing short of amazing to be able to…
Nothing short of amazing to be able to call Cloud Rx, speak to a lovely human, have a payment link sent within minutes ……..and have the product arrive the next morning - even to Northern Ireland! Thank you Cloud Rx .
19 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you so much for your kind words! We will pass on the message to all the team at CloudRx and continue providing exceptional customer service.
Been using this company for about 5…
Been using this company for about 5 years now to get a private prescription through a private menopause specialist.
They answer emails very quickly and my prescription always arrives promptly.
21 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you very much for your consistent use of CloudRx, we will happily be of service for the next 5 years as well!
Odpowiedź od CloudRx
We appreciate the kind words of recommendation and will continue to provide service in such a way!
Very quick and easy
Very quick and easy. No fuss, I email my order and receive it within a couple of days. Will definitely keep using CloudRx.
14 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your lovely review.
We're delighted to hear that you find our service quick, easy, and hassle-free. Making the prescription ordering process as simple and convenient as possible is exactly what we aim for, so it's wonderful to know we're achieving that for you.
We really appreciate your continued trust in CloudRx and look forward to supporting you with your future orders.
Thank you for taking the time to share your feedback.
— The CloudRx Team
Polite speedy service
When I phoned to enquire about my prescription the person on the phone was polite and helpful. He quickly arranged for a payment email to be sent to me which meant I could arrange for next day delivery! Goods arrived on time the next day, excellent service.
14 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your wonderful review.
We're delighted to hear that our team was able to assist you promptly and that you found our service both polite and helpful. It's great to know that arranging the payment and next-day delivery was a smooth process, and that your prescription arrived on time as expected.
We really appreciate you taking the time to share your experience and are pleased we could provide the level of service you deserved.
— The CloudRx Team
Easy process and quick response and…
Easy process and quick response and delivery
16 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for taking the time to leave a review.
We're pleased to hear that you found the process easy and that you were happy with the speed of both our response and delivery. Providing a straightforward and efficient service is something we strive for, so it's great to know we met your expectations.
— The CloudRx Team
I emailed about my repeat prescription…
I emailed about my repeat prescription and it was sorted within hours. Very speedy service
12 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your kind review. We're delighted to hear that your repeat prescription query was resolved so quickly and that you were happy with the service.
Our team works hard to respond to requests as promptly as possible, so it's great to know this made a positive difference to your experience.
Thank you for taking the time to share your feedback.
— The CloudRx Team
Just the worst so called ‘pharmacy’
Just the worst so called ‘pharmacy’, more like run from a small room, by one person. Extortionate fraudulent delivery costs advertised that fall way below expectation. Shocking non-existent customer service with a strong wiff of entitlement. AVOID AVOID AVOID if you need a professional to deliver your urgent medication. This is definitely not the place for you.
14 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Hello,
Thank you for taking the time to review CloudRx. All comments are greatly appreciated and any feedback received is used in a constructive manner.
We apologise for the lack of care and customer service you have received in this instance.
Please can you provide a few more details as to the non existent customer service we provided?
This will aid us in ensuring the lack of attention to detail will never occur again, we would also like to investigate this internally so we can review our processes if necessary.
Once again we extend our apologies as a business, pharmacy and customer service team - we have strong set of moral values which we pride ourselves on and our duty of care extends to each and every patient we are responsible for.
Thank you.
Ordering and payment is very easy
Ordering and payment is very easy , I normally send a request by email and the product is sent the same day after they have sent a payment link which is immediate after the initial request
Brilliant service 👍🏻
11 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you so much for your fantastic review.
We’re delighted to hear that you find the ordering and payment process easy and efficient, and that our team has been able to provide such a smooth service for you. It’s great to know the quick payment links and same-day dispatch have made things convenient.
We really appreciate your support and kind comments — thank you again!
— The CloudRx Team
Odpowiedź od CloudRx
Thank you for your lovely feedback.
We’re so pleased to hear you’re happy with the service you receive from us. Your continued support is truly appreciated, and we look forward to helping you again in the future.
— The CloudRx Team
Always an amazing team
Always an amazing team, always willing to answer any questions. They take their time to listen to anything you ask. Incredible people and great service. My preferred chemist for my prescriptions . Thank you so much for your continued support and help with anything I need.
8 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you so much for your kind words and continued support.
We’re incredibly grateful for your feedback and are delighted to hear that you’ve had such positive experiences with our team. Providing caring, supportive service and taking the time to help our patients is extremely important to us, so your comments truly mean a lot.
Thank you for choosing us as your preferred pharmacy — it’s always a pleasure to assist you.
— The CloudRx Team
Swift & easy
I rang for my repeat prescription rather than using the website. It was emailed straight away & I put through payment within 10 minutes of the call. Items received next day - despite it being a Saturday - & I’m delighted with both the ease & swiftness of the service.
8 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you so much for your lovely review.
We’re delighted to hear that you found the process swift and easy, and that your prescription was received so quickly — especially over the weekend. It’s great to know our team could make the process smooth and convenient for you.
We really appreciate your feedback and look forward to helping you again in the future.
— The CloudRx Team
Prompt and reliable company
I’ve had my prescriptions of HRT from CloudRx for a few years and have always had a very good experience with them . They are prompt is processing my order and delivery is always quick . Very good
8 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your great feedback. We’re delighted to hear that you’ve had such a consistently good experience with us over the years. It’s great to know your prescriptions are processed promptly and that delivery is always quick. We really appreciate your continued support.
— The CloudRx Team
Fast, efficient service
Reliable, fast service. I only had one occasion, when I needed to contact them about an order, and they responded quickly and sorted it out.
12 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your lovely feedback. We’re delighted to hear that you’ve found our service reliable and efficient, and that when you needed support, our team responded quickly and resolved the issue for you. We really appreciate your support and are glad we could help.
— The CloudRx Team
So easy to use.
So easy to use.! Just an email and they send a link for payment quickly and prescription arrives with a couple of days. No hassle no stress .. very good service indeed. A welcome change.
9 maja 2026
Opinia niezależna
Odpowiedź od CloudRx
Thank you for your kind feedback. We’re delighted to hear that you find the process so easy and stress-free, from placing your request to receiving your prescription. It’s great to know the service has been smooth and efficient for you. We really appreciate your support and are glad we could provide a positive experience.
— The CloudRx Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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