Climax Furniture Recenzje 

147
•
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Excellent quality wardrobe with 2 sliding doors. Please note assembly is NOT included in the price as described on their website. Only con is they did not keep to the agreed delivery day on Saturday.... Zobacz więcej

Oceniono na 5 z 5

I am. Wry happy with the service, they called me next day for delivery and same day for the fitter. Very good professionals and good quality wardrobe. They fitter would adjust to my schedule and was v... Zobacz więcej

Oceniono na 5 z 5

We ordered our corner sofa and chair and we were asked did we want it the next day but I had other things to get out of my house. I was given another date for delivery and it arrived safely. The furni... Zobacz więcej

Oceniono na 5 z 5

Climax Furniture is one the best Place to Buy your Furniture I purchased a 3 Wardrobes From them and i can honestly say that service was excellent.both the Delivery Guys And fitter were friendly,... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy
  2. również w kategorii:
  3. Dodatki do mebli
  4. Dostawca mebli na wymiar
  5. Sklep z meblami do sypialni

Napisane przez firmę

Climax Furniture is a UK furniture retailer specialising in sliding door wardrobes, mirrored wardrobes, bedroom furniture, ottoman beds, sofa beds, Turkish furniture & modern home furnishings. We offer nationwide delivery across England, Wales & Scotland with professional installation services on selected products. We aim to offer stylish, practical & affordable furniture solutions that help customers create beautiful living spaces. We focus on quality products, reliable delivery, and excellent customer service, ensuring a seamless shopping experience from order to installation. Whether you're decorating a bedroom, living room, or guest space, Climax Furniture offers a wide range of contemporary furniture designed to suit modern UK homes.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

147 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,1

Wszystkie recenzje

(147)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 15

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Oceniono na 1 z 5

WARNING SCAMMERS This company ripped off my 92 year old…

This company ripped off my 92 year old mother for most her savings and insisted she paid them in cash, the items she received are very poor chinese quilty and badly damaged in some areas. i would strongly advise anybody who is thinking of purchasing anything from this company to think again and go els where, when you try to contact them to sort the problems out the phone number doesn't work so everything is done through whattsapp or facebook, when you do message them they give you a load of promises and then block you after a few days. i can see there is a few people having the same issues with them and all the 5 star reviews look fake. we are in the process of getting this sorted with the correct authorities and hopfully getting something back for my poor mother. shame on you Climax Furiture YOU ARE NOTTING BUT THIEVES AND SCAMMERS

21 lipca 2024
Opinia niezależna
Logo Climax Furniture

Odpowiedź od Climax Furniture

Sorry to hear that you and your mother have had a poor experience with a company. However, we strongly believe that this review is misleading and inaccurate. We take great care to ensure that all of our customers have a positive experience with us, and we have no record of your mother making a purchase from our company. We also do not accept cash payments or use WhatsApp or Facebook as the sole means of communication. We value our customers and would never intentionally scam or mislead them. We request that you remove this review as it is not relevant to our company. If you have any concerns, please contact us directly so we can assist you.

Oceniono na 5 z 5

Very good quality and very fast…

Very good quality and very fast delivery service.

27 lipca 2024
Opinia niezależna
Logo Climax Furniture

Odpowiedź od Climax Furniture

Hi Atizaz,
Thank you for your fantastic review! We're delighted to hear that our product and delivery service met your expectations. We appreciate your trust in us for your online purchase and look forward to serving you again soon!

Regards,
Climax Furniture

Oceniono na 3 z 5

I ordered some wardrobes…

I ordered some wardrobes good communication through out delivery was when I asked but I made the mistake of handing over the money without checking the furniture as it was all wrapped in plastic I did asked the question has all the wardrobe got hanging rails they said yes but when I unwrapped them and surprise surprise one had no hanging rail so about 30mins after they left I contacted the driver and he's response was we will deliver it on our next route and they manger will contact me,when I message the other number and told him he said the same thing about next route then he went silent and didn't reply back or take my call when I tried to contact them also one of them had the cheek to say it's only 10 ten pound to buy.so yes they seem like a good company and furniture is at a reasonable price but if something is wrong or missing there after care service to help or put it right is rubbish/shocking from my experience so just be Aware when ordering!

I've just read your reply please don't try and down play the situation I ordered 3 wardrobes why would i order one with no rail that dont make sense,as I mentioned to you or who ever I messaged the driver did say he forgot it in the van or was that a lie! anyway you can reply on hear but not reply or take my phone call and all now nearly a week later no rail or sign of getting it. Like I said before just be Aware when ordering! (Trying to charge me extra for something I've paid for already wow what a joke!)

27 lipca 2024
Opinia niezależna
Logo Climax Furniture

Odpowiedź od Climax Furniture

"Dear Patrick,

Thank you for taking the time to share your experience with our company. We apologize for the misunderstanding regarding the hanging rail in one of the wardrobes. However, we would like to clarify that the product description and specifications stated that the wardrobe comes with a fixed design for hanging and shelves.

We understand that you are requesting an additional hanging rail, which is not included in the original purchase. We are happy to provide this extra feature for an additional £10, as quoted. Please let us know if you would like to proceed with this option.

Regarding your concern about our after-sales service, we apologize if our responses seemed unsatisfactory. We strive to provide excellent customer service, and it appears that we fell short in your case. We will review our communication processes to ensure that we respond promptly and effectively to customer inquiries.

Thank you for your feedback, and we hope to resolve this matter amicably.

Best regards,

Sales Team
Climax Furniture

Oceniono na 5 z 5

The furniture delivered is good and…

The furniture delivered is good and very well received. Quality and material of the mattress and bed was super. Thanks to them for all there hard work in making it.

26 lipca 2024
Opinia niezależna
Logo Climax Furniture

Odpowiedź od Climax Furniture

Dear Kushal Malladi,

Thank you so much for your kind words! We're thrilled that you're enjoying your new mattress and bed, and that you appreciate the quality and material. Our team works hard to craft comfortable and durable furniture, and it's great to hear that we've met your expectations. Thanks for choosing us and for your wonderful review!


Best regards,
Climax Furniture

Oceniono na 1 z 5

SCAMMERS AVOID AT ALL COSTS

AVOID THIS COMPANY AT ALL COSTS I order a sofa off them and when they turned up the sofa was in a box the delivery guys was rushing me so when I paid them, they jumped straight into there van and sped off as I was checking the sofa straight away I noticed damage to it, but when I unboxed it the sofa it was a completely different one to what I ordered so I contact the company back straightaway. I sent the guy the picture of the sofa that was delivered and he said don’t worry I will sort it out. He said we will deliver the right sofa two weeks later which never happened. So they gave me the runabout for 2 to 3 weeks now they don’t want to replace the sofa or give me my money back even when it’s damaged and it’s completely wrong. The guy just gave me the runabout promising that I’ll sort it out and nothing gets sorted. he was blaming the drivers and sending me there number to contact them to try and get them to sort it and then it was just going back to him, if you don’t want to be scammed avoid this company at all cost I’ll be taking this to the small claims court. All the reviews look fake so save your money and go to a proper place.
UPDATE FROM THERE MESSAGE BELOW,
Iv contacted Climax Furniture and they don’t want to take any responsibility or give me my money so they are 100% Scammers and fraudsters who take people’s money and give them damage products which don’t even match the pictures and description of what they’re selling they are leaving me but no choice but to go through a small claims court and contact trading standards.

11 lipca 2024
Opinia niezależna
Logo Climax Furniture

Odpowiedź od Climax Furniture

Dear Jeremy,

We apologize for the issues you've experienced with your sofa delivery and the subsequent communication. However, we would like to clarify some discrepancies in your review.

Our records show that you ordered and confirmed the details via WhatsApp. Unfortunately, it appears there was a miscommunication during delivery, and we acknowledge the inconvenience this has caused.

We take full responsibility for the damage and incorrect product delivery. However, we had attempted to resolve the issue by offering a replacement sofa, which you were informed would take two weeks to deliver. Unfortunately, it seems we failed to meet this deadline.

Regarding your claims of being scammed, we assure you that our company operates with integrity and transparency. We value our customers and strive to provide excellent service.

We would like to resolve this matter amicably and offer a suitable solution. Please contact us directly so we can discuss a replacement sofa or a full refund, whichever you prefer.

We appreciate your feedback and regret any frustration caused. We will investigate this incident to prevent similar occurrences in the future.

Thank you for your understanding.

Best regards,
Climax Furniture

Oceniono na 5 z 5

Electric Sofas are Best Quality

The electric recliner is such a mind blowing
All of my relatives bought sofa from them because of your quality and delivery service. The delivery team and it’s service is Lovely
I would love to give all stars

24 lipca 2024
Opinia niezależna
Logo Climax Furniture

Odpowiedź od Climax Furniture

Dear Ihtesham Asghar,

Thank you so much for your glowing review! We're overjoyed that you love your electric recliner and that your relatives have been inspired to buy sofas from us too! Our team is thrilled to hear that our quality and delivery service have impressed you. Thanks for your kind words and for giving us a full 5-star review!

Best Regards,
Climax Furniture

Oceniono na 5 z 5

Great price well worth the money would…

Great price well worth the money would not have got my suite any cheaper anywhere else I will be buying again from yous thanks

21 lipca 2024
Opinia niezależna
Logo Climax Furniture

Odpowiedź od Climax Furniture

Dear Bernadette Blair Logue,

Thank you so much for your wonderful review! We're delighted to hear that you felt our price was great value for money and that you won't find a better deal anywhere else!

We're thrilled that you're happy with your suite and that you're already thinking of making another purchase from us! We can't wait to welcome you back and help you find your next perfect piece of furniture.

Thanks again for your kind words and for choosing us. We appreciate your business and look forward to serving you again soon!

Best regards,
Climax Furniture

Oceniono na 5 z 5

Very well priced and very helpful…

Very well priced and very helpful delivery crew. Couldn't ask for any more. Sofa came brand new in the box also got to check everything was correct before paying. I have a broken leg so delivery drivers bought it into our home got my partner to check it over, they was very polite and well mannered so for this we gave a tip for there hard work.

2 lipca 2024
Opinia niezależna
Logo Climax Furniture

Odpowiedź od Climax Furniture

Dear Michael cadwallader,

Thanks for your amazing review! We're delighted that our delivery crew were helpful and courteous, especially given your circumstances. It's great to hear that they went the extra mile to ensure your satisfaction. Thanks for your kind words and for choosing us!

Best Regards,
Climax Furniture

Oceniono na 5 z 5

Received my order within 48 hours from…

Received my order within 48 hours from placing it. Product was just as described and what I wanted. The price was a lot lower from these guys than from other companies who were selling the same product for a higher price

25 czerwca 2024
Opinia niezależna
Logo Climax Furniture

Odpowiedź od Climax Furniture

Dear Mr. Sangha,

Thank you so much for taking the time to share your fantastic experience with our company! We're thrilled to hear that you received your order within 48 hours - our team works hard to ensure quick and efficient delivery!

We're also delighted that the product met your expectations and was exactly what you wanted. And, of course, we're glad you found our price to be the best value for your money!

Thanks for choosing us and for your kind words. We appreciate your business and look forward to serving you again soon!

Best regards,
Climax Furniture

Oceniono na 5 z 5

Excellent service

Excellent service. Very helpful in helping us find what we wanted and recommended fabrics for lots of situations. Will definatly come again.specially danyal is super friendly and extremely knowledgeable about furniture

30 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Great service from start to finish

I have brought a corner sofa from them... first time I have used this company. All I can say the service was brilliant from the start to finish. The delivery guy was awesome very friendly and very helpful. I was informed all the way about my delivery. They are awesome. Great service

28 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Climax Furniture is one the best Place…

Climax Furniture is one the best Place to Buy your Furniture
I purchased a 3 Wardrobes From them and i can honestly say that service was excellent.both the Delivery Guys
And fitter were friendly, helpful and very nice, the wardrobes was delivered in 1 day after ordering ,and fitted all the same day by a professional fitter. Extremely happy with the service provided and would definitely use them again.
Highly Recommended

6 czerwca 2024
Opinia niezależna

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