Clicks Recenzje 

TERRIBLE! I cannot get a response for my refund. The policy is a 30-day money-back guarantee, and we are past that. Several emails have been sent to them, and they respond to be patient. It's a terrible company to deal with!

They screwed up my address, said they would change it but just ignored me, its been 3 weeks of trying to get help from a company that only offers AI customer service. They dont have a phone number, I have yet to talk to a real human being. This company is a scam, dont buy anything or they will just do the same to you. 200 bucks down the drain, with literally noone to contact other than some AI that replies with the same annoying copy pasted message.

Update: They seem to improve things and it looks like they take their customers seriously. They cant give me the time back ive wasted with support, but they refunded me and i get to keep the case.

Thanks for treating me like an actual human beeing <3
Resume of it all: it took a long time to get the thing, but for a first gen Product they did good!

Read the whole review for the full experience, it had a surprising Plot twist!

Had an awful experience with Support. They can't keep their promised timelines and don't communicate when there are delays, as a customer you will be left outside alone with repetitive answers from their support without information whats really going on with your order. Sad because the product itself is really cool!

Update: The Communication with the Support got even worse. From not reading Support Tickets at all to getting Copy paste Answers, it's really frustrating.

Update 2: After my local Post carrier lost the package in one of their Distribution Centers, Clicks refused to open an Investigation. The Austrian Post told me the shipper needs to open that investigation because the one i've had opended wasn`t Successfull and the only way to speed things up is let them to this, thanks for ignoring me on that, just got a stupid copy-paste answers again. After almost 2 Months of shipping the thing arrived without clicks doing something.

So whats my opinion on the case? Well... i love this thing for how nice the typing feels, its amazing to use it BUT the build quality of the case is absolutely pathetic for that price TAG lol (iphone 14 pro max version). i think they have improved this on the newer versions but im stuck with a super nice keyboard in a really cheap case... Also the Marketing team could not stop but being super annoying. After i recived mine they send me about 20 Mails that i need to get the new version for the new iPhone. Sure thing, after spending almost 200 Euros on a Keyboard for my perfectly fine Phone i will just buy a new 1500 Euro phone just to get a slightly better version of what i already have.

if the Keyboard wasn't that nice, this would still be a one Star review but i think at least on the keyboard the engineers did an amazing job.

i wanted this to be good and for a first Gen i think you did solid, but as a first gen Cutsomer i feel scammed and the fact that it arrived feels like luck. The way you treat customers is Messed up dogpoo. The support is polite but in a lot of situations it feels like they dont have enaugh staff to really help the customers, on the other side the marketing makes me super angry. after you do your payment you will still get ads, they will ship giveaway units before the customer ones and the fact the support does nothing even if you know your package might be lost feels so bad.

Update 3:
They just refunded my case LOL. like said in their answer to this. Im absolutely surprised they took my Frustration seriously and to be honest im a bit confused why they act like this but it feels as they are actually pro customer. I was frustrated a lot with clicks as a Company, especially for sending out giveaway units before giving paying customers their stuff and having support units that were unable to support.

Chapeau Clicks! You changed my Mind.

I love the concept but it still needs a little work.. I was always a fan of a physical keyboard on a phone so I jumped on the opportunity to get this case as soon as I was able to order it for my particular iPhone model. It does make my iPhone 14 Pro Max extra huge but that part is not a deal breaker. The part that is becoming increasingly annoying is that there is a lag when I go to type. When I go to my texts (or any messenger) I tap to place the curser on the message space and I start to type but the letters don't show. So I start typing again and that's when all the previous letters I typed show up and I have to delete and start over. I just received this case two days ago and have been trying to give it the benefit of the doubt but if this isn't something that can be fixed with firmware, I will be returning it within my 30 days.

Edited to include that the case also adds unnecessary (and random) spaces when I am typing a sentence or adding punctuation. And the virtual keyboard pops up randomly when I get to a spot I'm am going to type and I have to hide the virtual keyboard by pushing the dedicated keyboard button.

I will be returning the case.

Although the Clicks technology keyboard is phenomenal, the case does not protect your phone. I have developed several cracks and hairline fractures in my iPhone because the casing is a very thin silicone type liner that does not protect the device. Consider upgrading to a protective casing with the next edition. This was the founder's edition.