Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

After a year moving to a new flat, I am extremely satisfied with the results and truly appreciate the professional approach. I wish I had this service at first. The team was incredibly helpful, provid... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service! Very easy booking service, and answered all my questions promptly and patiently. They cleaned the flat to perfection, and were understanding when I was running 10 minutes late to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Would absolutely recommend this company for an end of tenancy cleaning. A team of two arrived bang on time and spent 3-4 hours on our flat. Everything was spotless when they left, including the oven a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Billie at Cleaner Cleaner Ltd replied very quickly to my initial & subsequent queries before booking their service. They arranged the post-tenancy clean with only 2 days’ notice. Dany, our cleaner, wa... Zobacz więcej

Reakcja na opinię

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

510 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

End of Tenancy Clean

We used Cleaner Cleaner for an end of tenancy clean and were unfortunately disappointed with our experience. After the service, I found areas that I felt had not been cleaned to the standard expected, including marks to walls, dust along skirting boards, water marks on the window sill, toothpaste residue in the bathroom, and areas around the sink and flooring that appeared unfinished.

As our checkout inspection was scheduled for the same day, I chose to address these areas myself rather than arrange a return visit.

The company advised that they offer a 14-day re-attendance guarantee instead of refunds and disputed some of my issues raised. Following further correspondence, they provided a £30 goodwill payment and the matter has now been resolved.

While I appreciate the eventual gesture to close the matter, my initial experience was not what I had hoped for from a professional end of tenancy clean.

28 lutego 2026
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Suzie,

Thank you for taking the time to share your feedback.

As part of our normal quality control process, every end of tenancy clean we carry out is documented with before and after photographs. On this occasion, 60 photographs were taken before the service and a further 91 detailed photographs after completion. The before images show that the wall marks mentioned in the review were already present prior to cleaning, while the completion photographs show the overall condition in which the property was left.

The property was also inspected at the end of the service, with no concerns raised at the time.

Two days later we were contacted regarding a few areas you felt required additional attention. Our service includes a 14-day free re-attendance guarantee, which is specifically there so that if anything is overlooked we can return promptly and put it right at no cost. A return visit was offered in line with this guarantee.

We were then advised that the areas had already been attended to and that a partial refund was being requested instead. While some of the points raised were disputed and a return visit remained available, we ultimately offered a £30 goodwill payment in order to draw the matter to a close.

As a small family business we take a great deal of pride in our work and always do our best to resolve genuine concerns fairly and promptly. We are also always happy to share our completion photographs with customers where helpful, as transparency is very important to us.

We are pleased the matter has now been resolved and wish you all the best in your new home. If any customer ever has concerns about a service we have provided, we always encourage them to contact us directly so we can put things right.

Kind regards,
Cleaner Cleaner Ltd

Oceniono na 5 z 5

Good job

Arrived on time - efficient - a good job on sofa so we asked for stair runner to be done too

18 lutego 2026
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Tracey, thank you for your valued custom and the great review! Cleaner Cleaner team

Oceniono na 5 z 5

Excellent result

Technician was late because of traffic but I was kept well informed. When he came, did better than I could have imagined getting the ingrained soiled patches off my sofa armrests as well as leaving the whole sofa refreshed. Excellent result.

14 lutego 2026
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear George, thank you for your valued custom and for the wonderful words ! Cleaner cleaner Team

Oceniono na 5 z 5

Great Experience

Great, professional service. Very knowledgeable about our sofa fabrics and great clean.

11 lutego 2026
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Steve, thank you for your valued custom and the positive vibes! Cleaner Cleaner team

Oceniono na 5 z 5

Even though I was skeptical at first

Even though I was skeptical at first, they helped me get all my deposit back at the end of the tenancy! So definitely recommend, took about 4h for a 1-bed flat (in quite good shape).

2 lutego 2026
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Alexandru, thank you for your valued custom and the great review! Cleaner Cleaner Team

Oceniono na 5 z 5

Billie at Cleaner Cleaner Ltd replied…

Billie at Cleaner Cleaner Ltd replied very quickly to my initial & subsequent queries before booking their service. They arranged the post-tenancy clean with only 2 days’ notice. Dany, our cleaner, was very pleasant, arrived early & took a full 6 hours to clean our 2 bed flat, leaving it in pristine condition. We also received before & after photos of the work she did. Overall, an excellent service for a cost-effective price. We had not used Cleaner Cleaner Ltd before but we will definitely be using them again for other of our flats. Mike Douglas

7 lutego 2026
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Mike, thank you for your valued custom and for the wonderful words ! Cleaner cleaner team

Oceniono na 5 z 5

Would highly recommend

Would highly recommend. Nice people to do business with.

27 stycznia 2026
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Steve, thank you for your valued custom and the positive vibes! Cleaner Cleaner Team

Oceniono na 5 z 5

The clean was beyond expectation

The clean was beyond expectation. After having some issues with tenants who had run the flat down, the deep clean done today has restored it back to the almost brand new standard that it was before it was let. I would definitely use again in the future if needed.

17 stycznia 2026
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Tej, thank you for your valued custom and the great review! Cleaner Cleaner team

Oceniono na 5 z 5

Top job

Top job! Sent a big team to make sure all is done in my place in north Greenwich (for handover to landlord). Thanks for the thorough job, check out report did not spot any issues.

6 września 2025
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Thank you for your valued custom and for the wonderful words ! Cleaner cleaner Team

Oceniono na 4 z 5

The service provided was excellent

The service provided was excellent, and the technician was highly professional and courteous. The final result was satisfactory, though it did not fully match the appearance shown on Instagram, and some stains remained. Overall, it was a good and reliable service

29 listopada 2025
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Vincenzo, thank you for your valued custom and the great review! Cleaner Cleaner Team

Oceniono na 5 z 5

Brilliant work

Brilliant work, thorough cleaning - very happy with the result

21 listopada 2025
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Niko, thank you for your valued custom and the great review! Cleaner Cleaner team

Oceniono na 5 z 5

Excellent end of tenancy clean

We booked an end of tenancy clean and are so happy with the results. Would highly recommend!

19 listopada 2025
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Jessica, thank you for your valued custom and the positive vibes! Cleaner Cleaner Team

Oceniono na 5 z 5

Yup bang on time as promised 8.30 for a…

Yup bang on time as promised 8.30 for a 12pm vacate. Only arranged 24hrs earlier as was let down by another company.
Great job the place was spotless, will use again.
Thank you.

17 listopada 2025
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Ian, thank you for your valued custom and for the wonderful words ! Cleaner cleaner team

Oceniono na 5 z 5

Quick response

Quick response, sensible pricing and really easy to deal with. Would definitely recommend.

12 listopada 2025
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Harrie, thank you for your valued custom and the positive vibes! Cleaner Cleaner Team

Oceniono na 5 z 5

I really thought that our sofas were in…

I really thought that our sofas were in need of re upholstering.,. Then I found cleaner cleaner ! They completely revitalised them . Thank you and I would highly recommend to anyone considering using them .

4 listopada 2025
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Mandy, thank you for your valued custom and for the wonderful words ! Cleaner cleaner Team

Oceniono na 5 z 5

Cleaner Cleaner restored our mattresses

Cleaner Cleaner restored our mattresses beautifully. They were super responsive, fitted us in at short notice when I explained it was an emergency and dealt with quite an unusual situation - all very smoothly and professionally. Super fast email replies, helpful responses- real people not chat bots - and also very clear instructions for the day and preparation. Would definitely use them again. 😊

28 października 2025
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Kate, thank you for your valued custom and the positive vibes! Cleaner Cleaner team

Oceniono na 5 z 5

An Excellent Find

I decided on Cleaner Clearner for an end- of-tenancy clean because of their numerous positive reviews. Admittedly, I am a very house proud person and keep an extremely tidy and spotless home. So if I am going to engage professional cleaning, the work done needs to surpass mine.

Communication with management/the administration team was at all times prompt, cheerful and helpful. The cleaner who came to my flat was pleasantly surprised at its condition and remarked to my concierge team that she wasn't quite sure what she should do as there was hardly any cleaning necessary.

I was away while she was at the property. My concierge team informed me that even though those were her thoughts, she stayed the full session and did everything the best she could. She removed some stubborn water stains in the sink and the shower stall.

Upon my return, the flat was in a pristine state and presented even better than at the start of my tenancy.

My landlord has since returned my security deposit in full. I am very pleased with Cleaner Cleaner's services and will not hesitate to use them again, especially if living in Central London.

8 października 2025
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Tammy, thank you for your valued custom and wonderful review, as well as the positive vibes! Cleaner Cleaner Team

Oceniono na 5 z 5

Great experience from start to finish

Had our sofa & a rug cleaned and were super happy with the results and overall experience.
Booking went smoothly and the team were very accommodating with last-minute changes to our booking. Cleaner was on time, thorough, and seemed very knowledgable. Would definitely book again.

20 października 2025
Opinia niezależna
Logo Cleaner Cleaner Ltd

Odpowiedź od Cleaner Cleaner Ltd

Dear Anna, thank you for your valued custom and for the wonderful words ! Cleaner cleaner team

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