Excellent service, they contacted me very promptly and informed me of everything I needed to know. They had a courtesy car with me the day after my accident. Hayden dealt with my case and he was absol... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Excellent service, they contacted me very promptly and informed me of everything I needed to know. They had a courtesy car with me the day after my accident. Hayden dealt with my case and he was absol... Zobacz więcej
Reakcja na opinię
Had excellent service kept me informed of what would happen next replacement car arrived when they said it would 👍🏻. They really helped me through all the steps that's was going to happen next 😊, e... Zobacz więcej
Reakcja na opinię
Rik dealt with my situation very professionally. I've never been a crash before so he was very understanding and put my mind at rest. Although the the hire care could have been a little bigger and bet... Zobacz więcej
Reakcja na opinię
Following a small accident in the hire car which I reported straight away , I received the best and fast response by the claim line. I hope they continue to provide first class service, as I’m hard... Zobacz więcej
Reakcja na opinię
Napisane przez firmę
The people’s post-accident saviour — saving you time, money and stress.
We’ve helped over 18,000 customers save £537* on average. Millions that insurers would have happily driven to the bank.
Since our launch in 2019, we’ve rescued our clients an almighty £8 million quid. It’s no wonder we’re the UK’s fastest growing accident management company.
And we only have the insurers to thank. They left the door open for a service that actually cares about people — that saves you time, hassle and a whole bunch of money at every turn.
Because being in an accident is not nice. We’re simply here to make things better.
Call us 0333 006 8282
Report an accident
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Protect your no-claims
Your insurer can’t take away your no claims if you never claim with them. But claim with us, and it’ll be even safer.
Fix your motor
Your vehicle will be collected and delivered to an approved repair shop faster than you can say, 'Help, I’ve had an accident.' Moreover, all repairs are backed by a lifetime guarantee, ensuring your peace of mind.
Injured? Make a personal injury claim
Never adding insult to injury. 100% no-win-no-fee Friendly service. Award winning panel of solicitors.
And get back on the road
We’ll have you in a same-day replacement — and even throw in a free £150 fuel card (members only) to get you moving.
Call us 0333 006 8282
Report an accident
Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Brilliant service would recommend to anybody 👌🏼

Odpowiedź od Claimsline
Overall they are happy to help. My claim has taken quite some time they had me In a rental car same day and more than happy to help with my queries on how the process so far. 4 start as there is always room for improvement and I feel like a phone call now and then would be reassuring.

Odpowiedź od Claimsline
Very good service, quick to answer phone and arrange for car pickup and assessment, customer service excellent, polite and friendly staff,regular updates on claim.

Odpowiedź od Claimsline
Very efficient service, communication excellent. Would not hesitate to recommend this company.

Odpowiedź od Claimsline
After being in an accident which wasn’t my fault I was connected to claimsline through my insurance, not having a clue what to do they were very helpful and explained the procedure, which helped me immensely and put me at ease.

Odpowiedź od Claimsline
Very prompt,considerate and dealt with quickly in an emotional situation for myself, thankyou for the very professional way in which it was handled

Odpowiedź od Claimsline
They were extremely efficient and genuine. Their customer service is outstanding, and I’m very pleased with the service I received. Thank you for taking care of the matter.

Odpowiedź od Claimsline
They were very efficient, professional, very polite. I was hit by a speeding motorists on Saturday night, on Monday morning I rang them and at 12 o'clock I had a courtesy car. I taught it will be difficult for me because I never been in a accident before, but it was so easy.

Odpowiedź od Claimsline
Rick was really down to earth and helped me understand things in simple terms. Which is what you need after someone has crashed into you and written your car off from nowhere. He took as much time as I needed and made sure I understood everything without rushing me off the phone. I appreciated the time he took and the compassion and care he portrayed. Thank you.

Odpowiedź od Claimsline
Calling insurance after an accident is never easy. I was expecting to be on the phone waiting for ages but I wasn't, spoke to a real person in minutes. The customer service was impeccable. I had a dedicated file handler called Rik and he was very professional and clear spoken talked me through the whole process I was transferred straight to a replacement car and and had that delivered to my house in 3 hours from the incident

Odpowiedź od Claimsline
I have never been involved in an accident before. Rik was very reassuring and explained everything clearly. I really appreciated his clearly and honest answers. He made a horrible experience into a calm and smooth event. Much appreciated 👏

Odpowiedź od Claimsline
Everything was arranged smoothly very professional thanks again

Odpowiedź od Claimsline
After my car crash, I was feeling quite stressed, but the adviser I spoke to was so kind, patient, and helpful. He explained everything clearly and treated me with real empathy. His support made a big difference during a very difficult time. Thank you so much.

Odpowiedź od Claimsline
Rik was my advisor when my insurance transferred me to claimsline. He was so friendly and curious and dealt with me sensitively as I was very shook up about the car accident. I had to ask him to repeat a few things as I was in shock but Rik was really patient and explained everything fully. He told me what was happening clearly and what would be happening next. The curtesy car arrived the same day as my accident and was in immaculate condition and very much similar to my own car. Rik also asked me about any injuries in which I’d sustained. This was something I’d already been thinking about as I’d got injuries to my back neck and head. Rik passing me onto the solicitors was a very smooth handover and made things easier for me as I hadn’t got a clue where to start. I can not fault the service I received from Rik at Claimsline and I fully recommend him and the company.

Odpowiedź od Claimsline
Great experience with claims line. They got me sorted with anything I needed with great staff always answering over the phone helping with any problems or questions I had. Would definitely recommend

Odpowiedź od Claimsline
Ben who i spoke to was absolutely lovely and very sufficient. Claimsline were very quick with a courtesy car which they brought to my front door within an hour. It was a very easy process and would highly recommend them.

Odpowiedź od Claimsline
I thought claimsline we're brilliant from the very start of my claims process. They guided me through everything and had a courtesy sorted within a couple of days which was brought to my front door and my own car collected for repairs to be completed. Everyone that I've spoken to have been kind and genuine and trying to make everything as easy and as straightforward as possible. Without their help it would be a much more difficult process.

Odpowiedź od Claimsline
From start to finish i was over welmed with the help and contact given. All the staff i came into contact with were very helpfull and in this day and age I've found there isn't a much customer service thank you

Odpowiedź od Claimsline
After a not-at-fault accident Claimsline handled everything I could need to ensure that the overall impact was minimal, including having the hire car delivered to my house. I was kept well informed during the process and any questions I had were handled well. Given that any accident is a bad experience they managed to minimise the issues and make it as easy as possible.

Odpowiedź od Claimsline
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.