Driver NH42 was very friendly and smiley. We live in a bungalow but it's up 10 steps. The driver was extremely helpful and brought the delivery up to the door. Most couriers will only leave large deli... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
LD76 Leeds Service Centre Thank you for a very pleasant experience on receiving my delivery. Your driver was a very polite, friendly yet professional man, who didn’t just dump and run. Thank you
Martin delivered my shed today and I couldn’t be happier! Our address is wrong in most navigation apps, and I was not able to find a way to add extra instructions. However, he called to let me know he... Zobacz więcej
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⭐⭐⭐⭐⭐ Excellent service from CitySprint from start to finish. Communication was outstanding throughout, with regular updates on my delivery. I was able to track my order in real time, see exact... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Dane kontaktowe
Zjednoczone Królestwo
- 020 7880 1111
- citysprint.co.uk
4,9
Doskonała
18 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very polite driver
Very polite driver. Name CF19 Bart
Delivery on time. Nothing too much trouble. Thank you
8 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're so happy to hear that your delivery was on time and that our driver was polite and helpful. Thank you for your positive feedback!
Extremely helpful.
8 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
Thank you for your kind words about our service/courier.
Friendly service
The driver called me to inform me he had arrived. He was very kind to bring my delivery through the garden gate. He was very polite and friendly, even with this heat! Thank you
8 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're delighted to hear that our driver was kind, polite, and friendly, even in the heat, and brought your delivery through the garden gate. Thank you for your positive feedback!
Odpowiedź od CitySprint
We're so glad to hear that your delivery arrived within the expected time slot and that you had such a pleasant experience with our driver. Thank you for sharing your positive feedback!
Odpowiedź od CitySprint
We are so pleased to hear that you had a positive experience with us. It's wonderful to know that our driver was courteous and friendly, and that our timing met your expectations.
Driver LD23
Driver LD23, fab driver, always cheerful always happy to help, a big credit to city sprint ! Never had an issue of any description ! Can’t speak highly enough about the level of service from this driver! Everything delivered on time, thank you city sprint 👍
8 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're thrilled to hear about your consistently positive experiences with our delivery service! We appreciate your kind words about the driver's cheerful demeanor, helpfulness, and the timely delivery of your items. Thank you for your wonderful feedback.
Unreliable and stressful pre-booked service
Received a call 20 minutes before my booking to say there were up 2 hour delays on the delivery service. The customer service agent told me they're unable to communicate delays to pre-booked delivery services since the drivers are freelance, the drivers are only booked in on the day.
I had to look for alternative delivery options as it's for a job where waiting isn't an option. Whilst I was busy organising the delivery stock (during the time I had set out), I received calls from CitySprint that they had found a driver but was unable to answer the phone. In the meantime, I had already organised another courier which arrived at the same time as their driver. I then had the stressful situation of having to communicate with 2 drivers, loading the delivery and being on the phone with CitySprint, getting told it was my fault and there would be a charge.
UPDATE
Customer experience team kindly reached out, understood sentiment and refunded - much appreciated.
3 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We sincerely regret the significant difficulties you encountered with your recent delivery service. We understand how frustrating it must have been to learn about potential delays so close to your scheduled booking and the subsequent stress of managing multiple couriers. We acknowledge that the situation you described, particularly the communication around driver availability and the resulting charges, was far from the seamless experience we aim to provide for pre-booked services. We are actively reviewing our processes for communicating delays and managing freelance driver assignments to prevent similar occurrences in the future. Your feedback is invaluable as we work to improve our service. We will also reach out to you privately to take some more details about the job.
Great service
Never usually leave reviews unless it’s really bad service but this delivery guy, made such a good impression especially considering now that most couriers, knock, drop and run. The couriers code Was NH42
7 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're so glad to hear about the positive impression our delivery person made. We appreciate you taking the time to share your experience, and we're happy to know we exceeded your expectations.
Brilliant
From start to finish CitySprint is a seamless process. I wish all deliveries were this simple. Our delivery guy NH42 was lovely.. very helpful and polite. Such a great guy. Keep up the good work.
6 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're so pleased to hear about your positive experience and that your delivery was a seamless process! We appreciate your kind words about our delivery person's helpfulness and politeness.
large garden item delivered and really helped to deliver it to my back garden
I had a large garden item delivered and the Driver was very helpful and professional.
He asked where i would like it front or back garden and brought it there for me and placed it exactly where i asked.
Friendly and approachable.
Courier M039
6 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're delighted to hear that your large garden item delivery was handled with such professionalism and helpfulness. It's wonderful to know our driver was friendly and placed your item exactly where you wanted it. Thank you for your kind words!
Great delivery by CitySprint…
Great delivery by the CitySprint courier (SC64)
He was on time, a cheery chap, very helpful in carrying the package to the back of the house.
3 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're delighted to hear that our courier was on time, cheerful, and very helpful in carrying the package to the back of your house. We appreciate your positive feedback!
Driver today was very friendly and very…
Driver today was very friendly and very helpful, brought the slabs all the way down into our back garden top guy 5 stars from me.
6 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're delighted to hear that our driver was friendly and helpful, going the extra mile to bring your slabs into your back garden. We appreciate your fantastic 5-star feedback!
Courier SC64 was friendly, helpful and efficient
The courier (SC64) was friendly and very kindly placed my parcel where I needed it to be. He arrived on time and was very efficient. Thank you.
6 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're so pleased to hear your courier was friendly and kindly placed your parcel where you needed it. We appreciate your kind words about their efficient service. Thank you for your feedback!
Delivery at expected time .
Delivery at expected time .. delivered to exact location
6 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're glad to hear your delivery arrived as expected and at the correct location. We appreciate your feedback.
Delivery was brilliant
Delivery was brilliant - delivery persons code m039 Fiaz
6 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're delighted to hear that your delivery experience was brilliant! Thank you for taking the time to share your positive feedback.
So impressed with my driver today
So impressed with my driver today. Kept me informed. He was courteous and very cheery for a Monday morning. He is an ambassador for CitySprint and others could learn from him. A big shout out to driver LD23.
6 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're so happy to hear about your positive experience with our driver! We appreciate you recognizing their courtesy and cheerfulness, and for keeping you informed. Thank you for your feedback.
The delivery driver took everything…
The delivery driver took everything round the back garden for me which saved me a lot of hassle and was very much appreciated
6 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're delighted to hear that our delivery driver went the extra mile by taking everything to your back garden, making your delivery hassle-free. We appreciate your positive feedback!
Very helpful and friendly driver
Very helpful and friendly driver, nothing was too much trouble. Great service.
4 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're so glad to hear that you had such a positive experience with our helpful and friendly driver! We appreciate your kind feedback.
Excellent customer service
Excellent customer service. Friendly and very helpful.
4 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're so happy to hear that our customer service was excellent, friendly, and very helpful. We appreciate your positive feedback very much.
All good
Easy, trouble free and delivery happened within time notified. Good tracking also.
Courier SC64
3 lipca 2026
Opinia niezależna
Odpowiedź od CitySprint
We're so glad to hear that your delivery was easy and trouble-free, and that tracking was good. Thank you for your positive feedback!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.