We love using Citylink and once we are on board our holiday begins! When returning after a recent visit Linas helped us out at the Galway depot with our booking which I had lost. His calm and reassuri... Zobacz więcej
Reakcja na opinię

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We love using Citylink and once we are on board our holiday begins! When returning after a recent visit Linas helped us out at the Galway depot with our booking which I had lost. His calm and reassuri... Zobacz więcej
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Got the galway to dublin airport service on the 19 /9/2026. Driver was extremely curt, short and rude and didn’t allow me to say goodbye to my girlfriend saying “no kissing no hugging no time for good... Zobacz więcej
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I had bought ticket and my email address was wrong, so as result was no e-ticket no reference Nr. I first time tried to use City link information. But I was so surprised when the team was workin... Zobacz więcej
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We are in Galway and had the BEST experience with Aisling at your Foster Street City Link. She gave us all the information and help we needed to book a bus from Galway to Limerick. She even showed us... Zobacz więcej
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Citylink is one of Ireland’s leading coach operators, providing reliable, comfortable, and affordable transport across a nationwide network. The company connects key locations including Dublin City and Dublin Airport, Galway, Cork, Limerick, Athlone, Castlebar, and wider County Mayo, making travel easy for commuters, visitors, and business travellers alike. With a strong focus on customer experience, Citylink operates modern coaches equipped with onboard amenities such as WiFi, spacious seating, and charging points, helping passengers stay connected and comfortable throughout their journey. Frequent daily services offer flexibility and convenience across popular routes. Citylink is committed to delivering a safe, punctual, and high-quality service. By continually investing in its fleet and listening to customer feedback, the company strives to provide a dependable and seamless travel experience for everyone.
17 Forster Street, Galway, H91 AC67, Galway, Irlandia
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I used citylink recently and got the express bus to the airport which is such a great service. Seats are comfy, driver was very friendly & accommodating. He was especially helpful to an older lady who needed help with her bags.
My flight home landed early and I was able to take an earlier then booked bus back, which is so great as I didn't have to wait around for the bus I originally booked. Would 100% recommend using this service.

Odpowiedź od Irish Citylink
I have been using Citylink for sometime now as a regular visitor to Dublin , i find the buses always to be clean and tidy and always on time .. It's always been smooth sailing ...wud highly recommend . I find the bus drivers very friendly especially a Noel and a Catherine .. keep up the great work

Odpowiedź od Irish Citylink
9:15 pm Dublin Airport to Galway – 9 July 2026
Three hours of absolute misery. The bus emitted a piercing, high-pitched squeal every single time the driver accelerated. It happened repeatedly for the entire journey and made it impossible to relax or sleep.
There is no excuse for putting a coach with an obvious mechanical fault into service. If the noise was that noticeable to every passenger, it should have been repaired before leaving the depot or the bus should have been replaced.
Customers pay for a comfortable, reliable service—not to spend three hours listening to a vehicle that clearly needed maintenance. This was completely unacceptable.

Odpowiedź od Irish Citylink
Been using Citylink for nearly 20 years and have always been happy with the service and staff. The bus always goes on time and the drivers are very friendly. Also appreciate the new bus routes and services they have added over the past few years, very handy not having to go into the city to catch the bus.

Odpowiedź od Irish Citylink
I regularly use citylink and have to say they are the best. Comfortable clean buses with friendly and efficient staff. I wanted to get an earlier bus and was able to change my ticket, thanks to the online team it was done without any hassle.

Odpowiedź od Irish Citylink
Great service with extremely friendly and professional staff. My experience on my journey was very smooth with the driver going above and beyond to accommodate me helping me when I was unsure of my stop and also where to go when I got off. Highly recommend this service and will be using again and again.

Odpowiedź od Irish Citylink
Went into office in Galway and guy at desk was very helpful at booking tickets for me at short notice.

Odpowiedź od Irish Citylink
Any time I get the citylink busses they are so comfy. The customer service always helps me any time I have questions so I have to say 10/10 they will go out of their way to assist.

Odpowiedź od Irish Citylink
Excellent service with excellent staff
Definitely use again

Odpowiedź od Irish Citylink
Staff are absolutely fantastic they go put of their way to help and accommodate in every way possible. Would highly recommend.

Odpowiedź od Irish Citylink
Very comfortable seats on time to Dublin and back to Galway well recommend Citylink Cillian

Odpowiedź od Irish Citylink
Very friendly bus driver. Clean and comfortable journey, left and arrived on time. Highly recommend!

Odpowiedź od Irish Citylink
I have used Irish Citylink many times travelling to Dublin Airport and have always found them to be very reliable, great customer service and value for money. Also, during one trip we left one of our bags on board and it was recovered very quickly.

Odpowiedź od Irish Citylink
Always a great service and never a problem accommodating my bicycle. I took the bus from Kilbeggan to Ballinasloe, driver allowed the appropriate time for me to be sure the bike was safe and had a very pleasant trip. I think Citylink is a great option for touring cyclists.

Odpowiedź od Irish Citylink
Travelled to the hurling semi final and they had plenty of buses going and coming home… our trip ran very smooth. The staff is wonderful and the bus drivers always pleasant!

Odpowiedź od Irish Citylink

Odpowiedź od Irish Citylink
Friendly helpful staff, clean buses and excellent service. I recently left a bag on the bus and it was handles so quickly and professionally! The best bus service in Ireland!

Odpowiedź od Irish Citylink
Outstanding Service Every Single Time – 5 Stars!
I've used Citylink Bus Service to and from Galway many times, and the one thing that never changes is the exceptional level of service. Every single member of staff I've dealt with, from the booking team to customer service, has been incredibly friendly, professional, and genuinely helpful.
Nothing ever seems like too much trouble. The booking process is always smooth, and if I've needed assistance, it's been dealt with quickly and with a smile. It's refreshing to experience such consistently high standards—no matter how many times I travel, the service is always first class.
A huge thank you to the entire team. Your friendliness, professionalism, and dedication really stand out, and it's clear you take pride in what you do. I wouldn't hesitate to recommend Citylink to anyone travelling to or from Galway. Keep up the fantastic work!

Odpowiedź od Irish Citylink
I was on the Dublin to Cork 18:30 on July 4th where the bus driver fell asleep behind the wheel twice! Citylink try to say he made a 'safe journey' I'd love to see what footage they were looking at as not only myself but 60-70 other passengers also saw the same. Not only was he asleep he was driving all over the road he is a reckless driver An absolute disgrace trying to brush this under the carpet! What will the response be when that driver does it again but kills people? What excuse will ye try to come up with?

Odpowiedź od Irish Citylink
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