City Insurance Group Recenzje 

147
Wynik TrustScore: 3.5 na 5

3,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Terrible service, no update a week after a no fault accident, no communication , no hire fare. constant having to call and being pushed between city insurance, an underwriter whom they could never c... Zobacz więcej

Oceniono na 4 z 5

Had to sit twice in hold for over 90minute still not through to anyone regarding a non fault claim that hasn’t been settle since march 2021 shocking would be an understatement Update Having spoke... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Never had to make a claim but had a van insured with them for several years and found them to be helpful in getting a good price..not the cheapest but always in the range. Staff are knowledgeable and... Zobacz więcej

Oceniono na 5 z 5

These people are just so good. We have been fans over many years. They are everything that an on-line call centre isn't. You have specialists who will go the extra mile and know their stuff. I think w... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja ubezpieczeniowa

Napisane przez firmę

Compare the cheapest car insurance, home insurance, business insurance, van insurance and more from leading insurers. Get a Quote Today - http://cityinsurance.co.uk


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

147 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,4

Wszystkie recenzje

(147)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I have been with them a number of years…

I have been with them a number of years and they have always been supportive. Communication is clear and prompt. I have never had a reason to look for someone else.

8 listopada 2023
Opinia niezależna
Logo City Insurance Group

Odpowiedź od City Insurance Group

Thank you for your 5 star review and your continued loyalty to City Insurance. Best Wishes, Mike Cose - Office Manager

Oceniono na 5 z 5

My 2nd year with city

My 2nd year with city, the renewal price was amazing! Way cheaper than any comparison site. I hope to stay with them next year aswel

11 października 2023
Opinia niezależna
Oceniono na 1 z 5

Truck stolen five months ago, no money!!!

So I took out my truck insurance with this company. Unfortunately was stolen on April 17 and it’s now September 10 and I still haven’t received any money for compensation bearing in mind on the tradesmen. This is absolutely outrageous. Avoid this company like the plague,

Thank you for your reply, I have been on vacation,
It only took you five months to get in touch with me and yes, you are the broker and the insurance company do deal with claim ! but when this happened with A plan insurance, they were in constant contact resulting in a pay out within five weeks !
so five months is not exactly great service,

11 września 2023
Opinia niezależna
Logo City Insurance Group

Odpowiedź od City Insurance Group

Dear Sir,
We have tried to call you and e-mail you but have been unsuccessful in making contact.
We are sorry to hear of the delay in concluding your claim, but this is handled by your insurer rather than ourselves. However, having contacted them, I can confirm that they have written to you with an offer of settlement, and are now awaiting your acceptance.
Please let us know if there is anything that we can do to assist.
Kind regards,
City Insurance Group.

Oceniono na 1 z 5

Avoid them I cancelled my insurance…

Avoid them I cancelled my insurance yesterday I had a balance of £272 the person I spoke with he said you only have £98 then I said I'm not happy with this figure and sound unfair.
Then he returned told me its actually £146.90
They are Rip-offs be careful. Imagine if I was accepting £98 their system had no problem. Also imagine they did this to how many customers each day. -0 star

1 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

This company is a scam!!!

This company is a scam and is ripping people off.

I work for the FTA for insurance companies and people have complained to trading standards and they have contacted me to investigate.

I have spoken to them using a different name and information and they tried to rip me off by putting the price up by calling them up.

I will be taking legal action out on this company city insurance.

27 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Straightford Nothing Hidden

I went onto the Compare website to look for a more amenable price for my car insurance, as my last insurer had doubled their price for a continued year.
Despite the fact I had made No claims, and my car is only used for social outings, as I am now retired so not using it for the daily commute.
I found Close Brothers, emailed them, filled in the firm for what I wanted covered in my insurance, paid, and that was it, insured for a year....no fuss no nonsense no problem. And I am paying vurtually the same as last year, so a happy insured driver.
Good people to deal with, I shall look for their quote next year and hope we can continue together.

15 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Ripped off

I have just had an extremely bad experience with this company. I got a quote of £375 for my car insurance, decided to go ahead.
They contacted me today saying after a search I was at fault in a previous accident, and that my premium had increased by £185. In fact my car was hit while parked in a shopping centre, couldn't trace the other driver. I then asked them to cancel this policy under the 14 day rule. They then informed me that they would be charging me a £50 administration fee for cancelling. Absolute rip off, whatever you do don't use this company they are con merchants.

6 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Beware of the small print they do not tell you about

This company gets a one start only because I cannot give zero stars. I took out a car policy 4 days ago but decided to cancel only to be told there is a £50 cancellation fee, even within the cooling off period no other company i know off does this, how completely ridiculous. should have known better than to go with a company I never heard of before.

12 kwietnia 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej