Churchill Living Recenzje 

580
•
Wynik TrustScore: 4.5 na 5

4,7

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Oceniono na 5 z 5

Life decided it was the time to downsize: We were fortunate to find Baker Lodge, providing us with an apartment that fits with the lifestyle we desired. The cherry on the cake was the Sales Executiv... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From first viewing of the new Barum Lodge through moving in and settling down, the whole Churchill team (Gina in particular) have been there on hand to ease the legal, administrative and practical pro... Zobacz więcej

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Oceniono na 5 z 5

Superb, clean, modern and spacious Guest Suite facilities. Corridors light and well lit. Great lift. Efficient, caring and hard working receptionist/housekeeper. Happy, active ethos among resident... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My husband & I had considered downsizing in a couple of years after visiting a Churchill Lodge with a friend. Due to Alan’s health we decided to bring this move forward. We looked at other... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dom starców
  2. również w kategorii:
  3. Dom seniora
  4. Firma konstrukcyjna
  5. Towarzystwo emerytalne

Napisane przez firmę

Churchill Living build one and two bedroom properties exclusively for the over 60s. Churchill create thriving communities that offer an enhanced lifestyle, peace of mind and freedom to live life at its best. With over 20 years experience in the industry trust us to provide a quality aparmtent that you can be proud to call home!

Napisane przez firmę


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

580 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(580)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 134

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Oceniono na 1 z 5

Poor maintenance…

At Neville Lodge we have experienced poor levels of heating and water. For the last three weeks hot water to my flat has been intermittent at best. Mostly I am boiling a kettle to get hot water.
Also the front security door has failed and been referred to manufacturer. This is incurring the cost of a security guard when no manager here. I suspect this cost will be put on our bill. All the time it's crisis management. For this privilege we pay £100 PW +

1 stycznia 2026
Opinia niezależna
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Odpowiedź od Churchill Living

Hi Daphne, we are aware of these issues and we’ve been working very hard to address them, we do sincerely apologise for the inconvenience. We understand that everything you’ve highlighted has now been resolved apart from the front door, where we are waiting on the contractor to come back with the necessary part to repair it as soon as possible. If you have any urgent concerns please don’t hesitate to speak to your Lodge Manager or contact our feedback team directly at feedback@cem.co.uk.

Oceniono na 5 z 5

I have lived at Orchard Lodge since…

I have lived at Orchard Lodge since June 2023. Bill is the Lodge Manager he is always very kind and helpful and will help to sort out problems. Bill organises quiz every Wednesday afternoon

21 stycznia 2026
Opinia niezależna
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Odpowiedź od Churchill Living

Thanks very much for this lovely feedback about life at Orchard Lodge, we'll be sure to share your kind comments with Bill and the wider team.

Oceniono na 5 z 5

Customer Service

Having moved into my apartment at Wessex Lodge, Bagshot in June where with the wonderful help of the manager ALEX I felt at home very quickly.
However during the recent very cold spell I found that the only radiator in my room could only raise the room temperature to 19’ recommend 21’.
I contacted Alex who immediately confirmed this and contacted Churchills. Within days a temporary electric radiator was fitted and a Fireplace ordered.
Churchills should be very proud to have a manager like Alex who looks after us so well and is always available to help with problems.

14 stycznia 2026
Opinia niezależna
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Odpowiedź od Churchill Living

Hi Cedric, thanks very much for taking the time to share such a positive review about life at Wessex Lodge, it's very reassuring to hear that Alex is doing such a great job!

Oceniono na 5 z 5

McIndoe Lodge - East Grinstead

McIndoe Lodge is a lovely property and the manager Julie is always professional and polite. The property is always clean and tidy and I would highly recommend this retirement home to someone looking for a lovely location close to the town centre. James (Green Cleen South East Ltd)

17 grudnia 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you James for this lovely feedback about McIndoe Lodge, it is very much appreciated!

Oceniono na 5 z 5

Churchill estates management

I have been on several short trips over the past year to Eddington Lodge, Kendal and have very much enjoyed life at this lovely lodge with Pamela the lodge manager taking great care of me as well as the all the other residents, and also Alison the sales manager looking after me also, both caring people, looking after me and everybody. A credit to Churchill Retirement Living. Pauline Austin

6 stycznia 2026
Opinia niezależna
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Odpowiedź od Churchill Living

Thanks Pauline, we're very glad to hear that you've received such a warm welcome at Eddington Lodge and look forward to welcoming you back again soon!

Oceniono na 5 z 5

Such a Transformation for our Mother

We recently moved our mother into a Churchill property and it's no exaggeration to say the experience has been transformative. Moving into a much more manageable home, in a community on the edge of the high street has given her a new lease of life.

Physically the location encourages her to get out more, with an easy walk to the shops, giving her much needed exercise. The apartment is a good size, lovely and warm, and she feels safe with the monitoring and the neighbours. As a community they often meet in the afternoons to play games and talk.

Moving her into this community has definitely exceeded expectations!

1 września 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you very much for taking the time to share such positive feedback, we are very glad to hear that your mother is thriving in her new Churchill community.

Oceniono na 5 z 5

The experience of living at Riverain…

The experience of living at Riverain Lodge in Taunton has been outstanding and I’d like to thank Helena, Lodge Manager and Aimee, sales director for their attention to detail, kindness and efficiency in getting things done and always being warm, friendly and helpful. There’s always something going on and Helena and Aimee always very focussed on people as individuals. Thank you

3 stycznia 2026
Opinia niezależna
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Odpowiedź od Churchill Living

This is great to hear, thank you very much for the positive feedback which we'll be sure to share with Helena, Aimee and the wider team.

Oceniono na 3 z 5

Excellent Christmas buffet

Excellent Christmas buffet, arranged by Lodge Manager Sharon at Peacehaven. Understand that Christmas lunch arranged at local pub was also good as was visit from the children from local school to sing carols (I sadly missed both as we were away.)

19 grudnia 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thanks for the feedback, sorry you missed a couple of these events but very glad to hear that the Christmas buffet went well and we hope that you will enjoy a happy Christmas with your neighbours at Neville Lodge!

Oceniono na 4 z 5

Location of Gilbert Lodge

I was invited to a Christmas concert in Nottingham and could get there easily by public transport located outside Gilbert Lodge.

17 grudnia 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thanks for the feedback we're very glad you made it to Gilbert Lodge ok and hope you enjoyed the Christmas concert!

Oceniono na 5 z 5

Rebecca , our lovely Manager.

I can’t say enough about how lucky we are to have a Manager like Rebecca. Nothing is too much trouble for her and she never makes you feel you are a bother if you have a query.She is very good at putting notices on the board to keep us up to date with what is happening.
I have no regrets about moving into Passfield Lodge as there is such a good social life here if you are unable to go out much.

17 grudnia 2025
Opinia niezależna
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Odpowiedź od Churchill Living

This is wonderful to hear, thank you very much for the positive feedback!

Oceniono na 5 z 5

Thank you Dee!

In our search for a retirement apartment, we met Dee, from Burlington Lodge, Swanley. She was absolutely delightful and made the whole process of retirement living great fun. Dee is also a true professional, with great knowledge of the industry she serves, To sum it all up, she makes people happy and is a pleasure to do business with.

26 października 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you very much for this lovely feedback which we'll be sure to share with Dee and the wider team.

Oceniono na 5 z 5

A day in the life at Mulberry Lodge

The festive season has arrived here at Mulberry Lodge. Our new Lodge Manager,Emma, with the help of some residents decorated our lounge making us all feel excited about Christmas.
I love living here. it is like being a member of two families……my own and that of Mulberry Lodge. We enjoy each other’s company on a daily basis supporting each other and enjoying various activities organised by Emma or a resident.
Thanks to everyone for making life so enjoyable at Mulberry Lodge particularly Emma.

8 grudnia 2025
Opinia niezależna
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Odpowiedź od Churchill Living

This sounds wonderful, we are very glad to hear that Emma is helping to make your life at Mulberry Lodge such a happy one!

Oceniono na 5 z 5

Perran Lodge, Newquay - Relaxed Lifestyle! Fabulous!

We’ve been living at Perran Lodge one year now so time to write a review to tell you what we love about it! Who wouldn’t want to live on the sea front with an easy walk to Newquay, near so many beaches and on a bus route. Barrowfields, a lovely, grassy area is between Perran Lodge and the sea, walk along the path and appreciate the fabulous views!
Jayne our Lodge Manager always put the residents at the heart of everything she does, as a result it all runs smoothly! The service charge includes amazingly efficient heating, you can set it to your own needs, water, window cleaning in outside areas to name a few. You may find it more cost effective than your previous home.
We are welcomed to our apartment by everyone, we feel part of it but also independent which is a brilliant combination!
Social events are arranged, a great opportunity to have a chat and a cuppa! However it is totally your choice whether or not you want to take part. I started a Canasta evening as I hadn’t played for 30 years! and we have a few people playing weekly.
Perran Lodge is excellently maintained, the Owners Lounge is beautifully furnished - residents are welcome to use this room - useful for visitors! A terrace to sit out too - all perfect!
The layout of Perran Lodge is really good with a welcome from Jayne at reception, a hair and treatment salon and wonderful apartments throughout the building
So it’s worth a look to find out more about the easier and more relaxed lifestyle at Perran Lodge.
Thank you

11 grudnia 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you so much for taking the time to write this lovely review about your new life at Perran Lodge, we're very glad to hear that you are so happy there!

Oceniono na 5 z 5

Berkhamsted Guest Suite

Caroline makes staying at the lodge in Berkhamsted incredibly easy and welcoming.

The room itself has 2 single beds, TV, tea and coffee and a lovely warm shower.

It is very convenient to have a comfortable place to stay when visiting my elderly mother.

9 grudnia 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you very much for this lovely review, it's great to hear that you enjoy staying in the Guest Suite and we look forward to welcoming you back again soon!

Oceniono na 5 z 5

Enjoying your retirement…

Having lived in our previous property for many years and as we needed to down size, it was a difficult decision but there was no need to be sceptical. Churchill Living answered all our concerns and with Khalid as our Lodge Manager we are assured of a reliable, friendly 'neighbour' who is always available to solve all those problems you have along with arranging communal events for our enjoyment.

8 grudnia 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you very much for this positive feedback, it is great to hear that you are happy in your new apartment and we'll be sure to pass on your kind comments to Khalid and the wider team.

Oceniono na 5 z 5

Coronation Lodge,great place to live

We were helped by Churchill in every way. Allowed to stay in the experience flat while our flat was ready as our house was sold. The position of this complex in West Kirby could not be more convenient. We didn't know the area as we moved from Stockport to be near family. Stuart,our house manager is superb.Nothing is too much trouble.We're extremely grateful to have him here.

8 grudnia 2025
Opinia niezależna
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Odpowiedź od Churchill Living

This is great to hear, thank you very much for taking the time to share your positive experience and we wish you every happiness at Coronation Lodge!

Oceniono na 5 z 5

falling in love with Churchill Living


I fell and broke a lavatory seat in our Abingdon Lodge and it was replaced within the day, for no charge. Our house manager arranged it. I cannot speak too highly of his unfailing efficiency and courtesy. We moved here 6 months ago, and we are totally impressed with the way the company has made us feel at home - Professor Keith Ward

1 grudnia 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you very much for this positive feedback, we trust you are ok and very pleased to hear that your Lodge Manager has been so helpful and efficient.

Oceniono na 5 z 5

Churchill Tonbridge Review

Churchill Living helped my Mum move into Bourne Lodge, a new development in Tonbridge. The building itself is magnificent. The communal area is lovely, the lodge manager extremely friendly and the apartments themselves are excellently designed. A lot of thought has gone into their design and the end result really showcases this.

Lisa Paulley the sales director was excellent throughout. I could tell she genuinely cared about my Mum's well-being and wanted the best for her. This personal connection is so important when undertaking such a large change in life direction. Lisa's communication was excellent and she was very helpful to both myself and Mum.

My Mum is very happy in her new apartment, is glad she has made the move and has adjusted from living in her old home where she lived for 54 years extremely quickly. I'm very relieved and delighted with how everything went. Thank you Churchill.

2 października 2025
Opinia niezależna
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Odpowiedź od Churchill Living

This is really great to hear, thank you very much for taking the time to share such positive feedback and we hope your Mum will be enjoying life at Bourne Lodge for many years to come!

Oceniono na 1 z 5

DEPLORABLE SERVICE

On the death of my Father we sold his 'Churchill Homes' retirement flat.
Churchill legal were involved and what a totally abysmal service they offered us.
The sale in my opinion was pretty straightforward. We just required Churchill legal to answer some very basic standard and unremarkable questions as required by our convenyancer.
To say their responses were poor and untimely is an understatement. We had to write and send countless emails just to get a response and as a result nearly lost our buyer and ended up paying additional legal fees ( due to the extra time and work our convenyancer had to do). What could have been answered and resolved in a matter of days took weeks. Disgraceful.
Finally and upon completion of sale Churchill required us to pay a 'probate fee' ( which they could not or would not justify) Remarkably Churchill found the time to chase us for payment via numerous emails. In addition when Churchill are faced with a complaint they very quickly repsond.
Awful service, never again and would not recommend on the basis of my experience

30 października 2025
Opinia niezależna
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Odpowiedź od Churchill Living

We are sorry to hear that the sale of your father's property did not go as smoothly as you had hoped. With any property sale the conveyancing process can sometimes take a little longer than you might expect, and this can be due to many different factors. Our legal team always works diligently to deal with the important administrative duties involved in this process, endeavouring to respond to any enquiries within a reasonable timeframe and provide a professional level of service.

Oceniono na 5 z 5

Lodge Manager Melanie Gudgin @ Abbots…

Lodge Manager Melanie Gudgin @ Abbots Lodge Churchill Living has been the most helpful and proficient individual you could meet.
She’s been an absolute godsend to me recently.
Thank you.
Barry

10 listopada 2025
Opinia niezależna
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Odpowiedź od Churchill Living

This is great to hear, thanks very much for the positive feedback!

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