Churchill Living Recenzje 

580
•
Wynik TrustScore: 4.5 na 5

4,7

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Oceniono na 5 z 5

Life decided it was the time to downsize: We were fortunate to find Baker Lodge, providing us with an apartment that fits with the lifestyle we desired. The cherry on the cake was the Sales Executiv... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From first viewing of the new Barum Lodge through moving in and settling down, the whole Churchill team (Gina in particular) have been there on hand to ease the legal, administrative and practical pro... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Superb, clean, modern and spacious Guest Suite facilities. Corridors light and well lit. Great lift. Efficient, caring and hard working receptionist/housekeeper. Happy, active ethos among resident... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My husband & I had considered downsizing in a couple of years after visiting a Churchill Lodge with a friend. Due to Alan’s health we decided to bring this move forward. We looked at other... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dom starców
  2. również w kategorii:
  3. Dom seniora
  4. Firma konstrukcyjna
  5. Towarzystwo emerytalne

Napisane przez firmę

Churchill Living build one and two bedroom properties exclusively for the over 60s. Churchill create thriving communities that offer an enhanced lifestyle, peace of mind and freedom to live life at its best. With over 20 years experience in the industry trust us to provide a quality aparmtent that you can be proud to call home!

Napisane przez firmę


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

580 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(580)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 134

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Oceniono na 5 z 5

This is my 2nd visit this year staying…

This is my 2nd visit this year staying in the guest apartment whilst visiting my Mother who is a resident of Tudor Lodge, Warwick Rd, Solihull. The lodge is very clean and The manager is exceptionally helpful to The residents & visitors alike. I feel fortunate that Tudor lodge offers this wonderful guest apartment.

16 maja 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you Karen, we're very glad you enjoyed your visit and look forward to welcoming you back again soon!

Oceniono na 5 z 5

Making research access possible.

Chris Kellow the Lodge manager at Truro, Cornwall has be so helpful in supporting us to bring research opportunities to the residents. Nothing is too much trouble, the venue is great and it has made it feasible for us to being this exciting opportunity to those that may not have accessed it out of the lodge. A great collaboration and partnership - Thanks!

19 maja 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you for sharing such positive feedback about Chris and the excellent job he does, we'll be sure to share it with him and the wider team.

Oceniono na 5 z 5

Vivien made us all feel so welcome.

Vivien made us all feel so welcome.It just became the obvious choice as the place re-home Mum at Beck Lodge when she down sized from her huge four bedroom house in Southampton.
The support has been on-goinging and I can't thank the team enough for what they've done.They've been incredible.

12 września 2024
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you Kevin, this is great to hear and we hope your mum is settling in well at Beck Lodge.

Oceniono na 5 z 5

My wife and I have been considering a…

My wife and I have been considering a one bed apartment at Manor Park Ruddington Nottinghamshire. Our contact there was Sales Executive Sally Astbury who was super helpful throughout the whole buying process. Unfortunately due to unforeseen health issues we had abort our plans. Sally and Churchills could not have been more sympathetic and helpful. B&C Nottingham

1 maja 2025
Opinia niezależna
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Odpowiedź od Churchill Living

We're very sorry to hear that your move didn't happen as planned, but thank you very much for sharing such positive feedback about Sally and the team. We do hope to be able to welcome you back to Manor Lodge again at some point in the future.

Oceniono na 5 z 5

Excellent Facilities

The facilities at Tregolls Lodge in Truro are excellent. It is always clean, in good order, and well presented. The manger there (Chris) is really helpful and supportive.

14 maja 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thanks Mike, it's great to hear this positive feedback about Tregolls Lodge and we'll be sure to share it with Chris and the team.

Oceniono na 5 z 5

Paddock Wood, Kent

We looked at the Paddock Wood Site and thought that it was a great location. Many local facilities within a 2 minute walk and many more not far beyond. No hills to climb and a thriving large village. Maggie was extremely helpful and Julie the manager was super too when she interrupted her event day to speak with us. Our meeting was conducted by Maggie however since it was a busy day for the manager. Maggie was really good, kind and professional. She knew her stuff and came up with answers and suggestions to all our concerns as we were looking for an apartment for our sister, a wheelchair user. I had no trouble recommending Churchills, Paddock Wood to my sister and I must leave it to her to decide where to go from here! Thank you Maggie.

8 maja 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you very much for this positive feedback which we'll be sure to share with Maggie and the team. We'd love to welcome you and your sister back at Paddock Lodge soon!

Oceniono na 5 z 5

Fantastic experience

Fantastic experience, with warm welcome and great support.
I am the Branch Manager for Nationwide in Paddock Wood and have joined the event today with my colleague. It was really lovely to be part of the community and to be able to education our customers regarding the support that we offer.
Thank you for having us x

8 maja 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thanks Anna, we're glad you enjoyed the event and it was great to have you there, thanks very much for the feedback!

Oceniono na 5 z 5

I attended on behalf of Nationwide in…

I attended on behalf of Nationwide in partnership with Dementia UK. I was given a warm welcome and provided information regarding the support we can give here at Nationwide.

8 maja 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Hi Richard, thank you very much for coming to visit our event and thanks for this lovely feedback.

Oceniono na 4 z 5

The kitchen has very little storage space for a 2 bedroom flat if you enjoy cooking a

Overall, my experience with Churchill was good, although getting over the line was very stressful and things happened at the 11th hour. Julie, the sales person was very pleasant and helpful but my experience with the recommended solicitor was not smooth. I have been in for just over a week, so it’s rather soon to rate the development but it seems friendly.

2 maja 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you very much for taking the time to share your feedback, we will take your comments on board and we hope you are now settling in well after your move.

Oceniono na 5 z 5

Mandy ay Highbury Lodge has been most helpful…

We moved into our flat in Highbury Lodge on 19th March. The buyers of our house at the last moment wanted us to drop the price by £45,000. Mandy the sales rep helped us to come to a compromise and has been most helpful welcoming us to the flat.

19 marca 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you for this excellent feedback, it's great to hear that you received so much support from Mandy and the team to ensure your move was a success.

Oceniono na 1 z 5

Appalling experience

Everything from the day we exchanged has been abysmal. There are aspects of a 5 year old building that are still needing to be finished off. One department washes their hands these matters and says its another,,, its all Churchill !!! Access in for removals was appalling, and to cap it all off this week, their accounts department changed the electric supplier and never told us what was going on. So when I receive a bill, its one company who now tell me I’m not their customer, the next company tell me I’m not theirs and can’t talk to me…. And all the time Churchill Accounts dept don’t talk to me or assist in resolving the problem THEY CREATED

27 marca 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Dear Chris, we are extremely sorry to hear this feedback. We are taking your comments very seriously and we understand that our Customer Services and Sales departments are liaising with you directly to investigate the issues you have raised.

Oceniono na 5 z 5

Headley Lodge Ashtead

It is now almost a year since I moved to Headley Lodge in Ashtead and a good time in which to reflect on the experience.

Having spent many years living in my previous property there were many aspects of my life there that were becoming onerous:
• the constant concern of maintenance and updating an older property
• the need to maintain the garden
• having a number of elderly neighbours the realisation that the interior arrangement was not suitable for their needs as they aged
• awareness of the need for increased security

This prompted me to consider moving to a Churchill Living apartment where the above concerns were removed and were no longer my responsibility and therefore, I made an appointment to view an apartment at Headley Lodge…. purely a research visit I said…. however, I decided then and there, that it was a move I could and in fact should make. My intuition suggested that the time was right to make the move as I was open to relocating to a new area, open to the challenge of meeting new people and ready to undertake new experiences and that it should be now rather than later.

There followed a two-month period of decluttering and downsizing, which was daunting but ultimately cathartic, for memories remain in the heart and mind not in a pile of dusty, faded photographs featuring people who were now nameless.
Meanwhile the legal processes of moving and buying an apartment were eased by the solicitor recommended to me by the Churchill salesperson and the logistics of the removal were arranged by Britannia and a Senior Move Consultant (supplied by Churchill).

People have regularly asked me during the last twelve months whether I have “settled in” and the truth is I felt at home here from the very first day. The other residents have been friendly and welcoming which has made the transition easier. Although I regarded the move here as the start of a new phase in my life, I have also been able to resume all the activities that were an essential part of my previous life. So, within the first few weeks of living here I had joined a local gym for my yoga and Pilates sessions, joined a book group at an independent bookshop in Ashtead and have attended a local church. I have also enjoyed walking and discovering the neighbouring area and appreciating the fact that within ten minutes of here I can be walking in the woods. The transport links too enable me to visit London/Kingston/ Guildford and getting to Wimbledon last year was just so easy.
In addition, I am still in contact with friends and neighbours from previously…. which is so easy to do with email/ WhatsApp etc. and friends also have been keen to visit my apartment.
When I go away (fairly often) I really appreciate returning to my apartment, which is furnished in a minimalist style but reflects the way I wish to lead my life now.

It has therefore been a positive and liberating experience which I can recommend to anyone who is considering such a move.

30 kwietnia 2024
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you very much for taking the time to post such a comprehensive and well-considered review about your move to Headley Lodge. It is wonderful to hear that your first year has been such a positive experience, and we hope you'll enjoy many more happy years in your apartment!

Oceniono na 5 z 5

Contented ‘Autumn Living’

We moved into Arlington Lodge 6 months ago and are extremely happy there. We settled very quickly thanks to the friendliness of residents and the support of the manager and fellow occupants, as we adapted to this major life change. Activities are available at whatever level you choose, but privacy is respected.
We feel very safe & secure, and life is less stressful now that we have fewer maintenance responsibilities.

25 marca 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you Jackie, this is exactly what life with Churchill is all about so we are very glad to hear that you have settled in so quickly and that you're enjoying your new life at Arlington Lodge.

Oceniono na 5 z 5

Yates lodge Farnbrough

Yates lodge Farnbrough
Such elegant beautiful apartments very inviting luxury reception entrance
Always something going on in events
Jo the lodge manager very helpful and nothing is too much problem to assist
Would recommend to anyone looking for stress free independent living

3 kwietnia 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you for this excellent feedback, we're very glad to hear that you are enjoying life at Yates Lodge thanks to Jo and the team.

Oceniono na 5 z 5

Sally Astbury at Manor Lodge supported…

Sally Astbury at Manor Lodge supported us from finding the exactly right apartment to my mother moving in. Sally is lovely, a pleasure to interact with. Thank you, Sally!

28 marca 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you for this lovely feedback about Sally, we'll be sure to share it with her and the wider team, and we're very glad to hear that you and your mum received so much help and support!

Oceniono na 5 z 5

Riverain Lodge, Taunton.

It was a pleasure to deal with someone who was very professional and was able to answer most of our queries, and if not quickly got back to us with the correct info. We decided to go with Move Seniors and what an excellent decision. They have been exemplary in every aspect, advising us furniture to take, or not, and helped us with so many things to downsize, taking many items to Charity Shops, or Auction which gave us peace of mind and took the stress out of planning a house move. I would throughly recommend. Brittania also have been excellent, paid us a visit prior to move, brought boxes, wrapping paper, tape etc. so that I could start to pack if I wished.

3 kwietnia 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you for taking the time to share these positive comments, we believe in the importance of providing these extra services to support people with their move and it's great to hear such good feedback from a happy customer. We wish you every happiness at Riverain Lodge!

Oceniono na 5 z 5

Excellent, friendly managers

I'm part of the grounds maintenance team for Churchill Living, and I can honestly say the managers are amazing with the owners; they are all friendly and always willing to help where needed. The gardens are beautiful to sit in on a sunny day; the building itself is done to a high standard and is always clean and tidy.
I would highly recommend this company for retirement living.

27 marca 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thanks very much for the review and the recommendation Matthew!

Oceniono na 5 z 5

Aimee at Riverain Lodge has worked…

Aimee at Riverain Lodge has worked miracles for me and my move-truly. She has pulled rabbits out of hats and everything is now moving forward quickly and smoothly. Kate from the SMP Has also been wonderful. Thank you both so much. I couldn’t have done it without you

20 marca 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you Jane, it's great to hear that you have received so much help and support with your move and we wish you every happiness in your new apartment at Riverain Lodge!

Oceniono na 5 z 5

I moved into hawthorns

I moved into hawthorns, frinton on sea, 3 years ago, the whole complex is great for community living, our manager Ginny is extremely supportive to those that need it, sorts everything out and puts people's minds at rest.

20 marca 2025
Opinia niezależna
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Odpowiedź od Churchill Living

Thank you very much Karen for this excellent feedback, we'll be sure to share it with Ginny and the team.

Oceniono na 1 z 5

Bad workmanship

I've lived at Abbots Lodge for 5 years. The building is now 11 years old. Never been decorated or freshened up and now some of the original plasterboarding which wasn't butted up properly is separating in various spots including two in my apartment.
The cost of having this rectified is £990.
My Lodge manager very helpfully put this through to Churchill building insurance who have refused it on the grounds of they don't cover bad workmanship.

19 marca 2025
Opinia niezależna
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Odpowiedź od Churchill Living

We are very sorry to hear this feedback. It is reassuring to hear that your Lodge Manager has been helping you to address this issue, although of course very disappointing that the cost could not be covered. We do understand that the problems you describe must be very frustrating, however we would question any assertion that they are caused by bad workmanship, since there are various other factors that may have caused this in the 11 years since the work was originally done.

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