Choose a Challenge Recenzje 

243
•
Wynik TrustScore: 5 na 5

4,8

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Oceniono na 5 z 5

Just completed the Everest Base Camp treck, The views were incredible and it was a very rewarding couple of weeks, the food and accommodation was great and the guides were amazing, especially Manu, Ra... Zobacz więcej

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Oceniono na 5 z 5

The EBC trek was incredible! The guides Ramesh, Kumar, Rudra and Manu were amazing and made our tour so much fun. It’s a difficult trek but they are so helpful and the views are so worth it. We had on... Zobacz więcej

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Oceniono na 5 z 5

The EBC trek was the most amazing thing i have ever done. Many many thanks to the guides Manu, Ramesh, Rudra and Kumar, i could not have done it without them, they helped me massively along the trek a... Zobacz więcej

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Oceniono na 4 z 5

The team leaders, Ryan and Mike made the whole experience very enjoyable. With little prior experience of mountain climbing I was able to reach the summit of both Ben Nevis and Scaffel Pike. Although... Zobacz więcej

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Choose a Challenge are a leading organiser of fundraising challenges for adventurous people!


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4,8

Doskonała

Wynik TrustScore: 5 na 5

243 recenzji

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4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(243)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

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Oceniono na 1 z 5

Avoid Choose a Challenge

Avoid Choose a Challenge – Disorganised, Unfair, and a Complete Nightmare

I recently travelled to Tanzania with Choose a Challenge to climb Kilimanjaro, and it was, without a doubt, the most frustrating and disorganised experience I’ve ever had. From shocking payment discrepancies to chaotic on-the-ground logistics, this company failed in almost every aspect of providing a professional and enjoyable trip.

1. Payment Discrepancies and Last-Minute Stress
Two months before the trip, I received a phone call from *Choose a Challenge* informing me that I was £3,060 overdue—on top of the £515 and £265 deposits I had already paid, as well as the £2,700 for the trip itself. They told me I had to pay this amount within a month or I wouldn’t be able to travel. While I admit I misunderstood the fundraising process (and that’s partly my fault), the entire situation was handled with no clarity. It would have been helpful if someone had ensured we fully understood the payment structure earlier on.

Thankfully, I was able to pull together the £3,060. However, upon arriving in Tanzania, I discovered that many of my fellow travellers had not been given the same ultimatum. Some only had to pay around £400 of the fundraising target. I ended up paying a total of £6,540, while others on the same trip paid as little as £900. This blatant inconsistency and complete cheating has left me disgusted with Choose a Challenge. It is abhorrent.

2. Total Lack of Organisation Throughout
The disorganisation didn’t stop with payments. During our two-day safari trip, we had no idea where we were staying and were shuttled around by drivers who spoke little to no English, leaving us entirely in the dark about our plans (we had not even been told hotel names or anything before our trip so we were completely at the mercy of the guides). The accommodation in Zanzibar was equally appalling. The hotel was unsafe, with no locks on the windows and keys that could open any room. This felt like a serious breach of safety, especially given the amount of money we had paid.

3. Bribed Reviews
After climbing the Kilimanjaro we relaxed for a celebratory dinner where we were told that we would get a free drink if we left CaC a 5* review. Being uni students, most people happily accepted. Do not trust these reviews.

While the on-the-ground staff were friendly, they were insufficient (apart from the crew on the mountain, they were fabulous) in terms of organisation , English skills, and communication. For the amount we spent, we expected far more professionalism and basic competence in managing such a high-cost, complex trip.

The only redeeming part of the experience was our Choose a Challenge supervisor, Cyrus, who was an absolute delight and the sole positive aspect of the company. Other than him, this is easily the worst company I’ve ever had the misfortune of dealing with.

31 sierpnia 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

Dear Coco,

Thank you for taking the time to provide such detailed feedback. We're genuinely sorry to hear that your experience did not meet your expectations. We appreciate you raising these concerns, as feedback like yours is essential in helping us improve. While we respect your perspective, we would like to clarify a few points to ensure a fair and accurate understanding of the situation.
Payment Discrepancies:
We understand that the fundraising and payment process can sometimes seem complex, and we aim to explain these clearly through our Information Meetings and Challenge Info Pack. From the moment you register, the options you choose, including the fundraising target, are clearly outlined and confirmed. This information is also available as you register and on your booking page, and we encourage participants to reach out to our team or their charity representative with any questions.
The differences in amounts paid by other participants were based on the package options they chose and whether they met their fundraising goals or paid out of pocket. Charity challenges are designed to provide students access to incredible experiences at a low personal cost, in exchange for fundraising for charity. You also opted to add the extension trip, which included a 2-day safari and 5 days in Zanzibar, which naturally adds to the total cost of your package. It’s important to note that out of the payment you made to Restless Development, £3,060 was your donation to your chosen charity. We regret any confusion around this and are always available to clarify further.
On-the-Ground Logistics:
We’re sorry to hear that the trip’s logistics didn’t meet your expectations. We work closely with our local partners to provide a safe and well-organised experience. Before departure, we send out a Final Info Pack that includes accommodation details, although it's true that campsite information is not listed. Once in-country, participants receive a full briefing before heading out on the safari, which covers all necessary information, and we encourage questions during these briefings to ensure clarity.
Review Incentives:
Regarding reviews, we strive to maintain transparency and ensure all feedback reflects participants' genuine experiences. While we offer a celebratory drink after the trek, this gesture is in no way tied to an expectation of a 5-star review. We welcome all feedback, as it helps us grow and improve our services.
We’re glad to hear that you had a positive experience with our on-the-ground team, especially Cyrus, and that the mountain crew contributed to your enjoyment of the trip. Their hard work and dedication are at the core of what we strive to deliver.
Once again, we appreciate your feedback. While we don’t agree with all the points raised, we take your concerns seriously and will continue to review and improve our processes to ensure a better experience for future participants. If you would like to discuss any of these points further, please don’t hesitate to get in touch. We would be happy to address any additional concerns.

Best regards,
Team Choose a Challenge

Oceniono na 5 z 5

Rudra and Sumon - ChooseaChallenge

Rudra and Sumon were so supportive and made sure everyone was okay. They always had a smile on their faces and making everyone laugh. They made this trip easier and more fun. For me, they helped me acclimatize well, looked after me when I was ill and always checking up on you. Their positive attitude helped so much when things got tough.

3 września 2024
Opinia niezależna
Oceniono na 5 z 5

EBC 2024

We all had an amazing time on the Everest Base Camp Trek. Everything was well organised and ran smoothly, and whenever an issue arose, Choose a Challenge and our guides were on hand and incredibly helpful. Special thanks to our guides - Pralhad, Neama, Breem and Buddha - who went above and beyond and helped to make this an unforgettable experience. I cannot recommend this challenge enough!

1 września 2024
Opinia niezależna
Oceniono na 5 z 5

EBC Trek

What an incredible experience! Met the most incredible people and saw insane veiws throughout. A massive thank you to Bhudda and Perna our guides during the trip. Their knowledge was endless and passions plentiful. Also a thank you to the porters that took our bags up and down the mountain. Without this team of wonderful people this trip wouldn't have been possible or nearly as fun. Thank you so much for the incredible experiences, laughs along the way and memories of a lifetime.

1 września 2024
Opinia niezależna
Oceniono na 5 z 5

EBC Trek

An incredible experience with incredible people. Buddha our guide was amazing taking care of all of the group ensuring everyone made it, showing excellent leadership skills and charisma. Purna, the porters and the rest of the team were fantastic ensuring the team bonded and uplifted each other throughout the whole trek. The views were incredible but our group made this an experience of a lifetime. Looking forward to the next trek we take as a group.

16 września 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Oliver, Thanks for taking the time to leave a review, it means a lot to us. We will be sure to pass on your feedback to our local team.

We'd love to have you again in the future
Choose a Challenge

Oceniono na 5 z 5

EBC trek

What an experience. Fun, beautiful, and most important of all, challenging. And it's all thanks to our clever, charismatic tour guide Buddha. His expertise extends beyond the Himalayan region and its history, culture and religion. He is an avid entrepreneur with a Masters' degree pursuing multiple business ventures. Generosity is also his strong suit, with many under priveliged Nepalese children in full time education as a result of his support.

His english is excellent, and his cheerful demeanor made this trip one to remember. We cultivated a team spirit that could not waver even by the immense pressure of the altitude! He knows when to be serious, providing detailed advice and relevant guidance to achieve success. But he also knew when humour was appropriate to lift our spirits.

I don't usually write reviews like this, but Buddha's a hard working and kind individual. Highly recommended. Thank you Choose a challenge and thank you Buddha. Best of luck with your future endeavours. Stay in touch.

18 września 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

Thank you so much for this incredible 5-star review! 🌟 We are absolutely thrilled that you had such a memorable experience and that Buddha made such a lasting impression. He truly is an exceptional guide, and we’re lucky to have him on our team. It’s great to hear how he balanced expert guidance with humour to keep the team motivated—even at high altitudes!

We’ll be sure to pass along your kind words to Buddha, and we know he’ll appreciate them deeply. We’re so glad this trek was a special one for you, and we’d love to welcome you back for future challenges. We’ll be sure to stay in touch! 🙌

Oceniono na 5 z 5

EBC 2024 Trek

The EBC Trek was a truly unforgettable experience. The knowledge and expertise of our guide Buddha was second to none, and he insured that everyone in our team made it safely to basecamp and back. We couldn't have done it without the support from our guides and porters. The trek was wonderful, but the team was even better!

1 września 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Beth, Thrilled to hear you had a great challenge and that Buddha and the team took great care of you. We can't agree with you more really, our team in Nepal are absolutely amazing and we'll be sure to pass on your feedback. Hope to see you soon on another adventure!

Oceniono na 5 z 5

EBC September 2024

Having just completed Everest Base Camp and Kala Patthar, I just wanted to say a huge thank you to Bhudda and Perna, and to the all the amazing porters who put so much hard work into making this all possible for us. They were incredibly friendly and always helped and motivated us through the hardest parts of the trek. Without them, this trek would have been so much harder and i’m incredibly grateful for that. They knew the region exceptionally well and I felt like I was their friend rather than their client. I honestly couldn’t have wished for a better experience! I would recommend these guys and the trek itself to anyone, it was completely unforgettable. Thank you so much!

17 września 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

Thanks for taking the time to leave such a wonderful review. We'll make sure to pass on your kind words to the team - They always go the extra mile to ensure that every trekker feels supported, and we’re so glad they could motivate and guide you through the toughest parts.
It’s heartwarming to hear that you felt like more than just a client. That’s exactly the experience we aim for!
Well done on your achievement, we hope to see you on another adventure soon! 🙌😊

Oceniono na 5 z 5

EBC Népal 5364m high

Buddha, our guide made this experience unforgettable. The whole journey was safe, remarkable as well as challenging. The trek itself is stunning but it’s all about the people, our group had a synergy unmatched and thanks to our guides, our porters the journey was smooth and well organized. I highly recommend Buddha as a guide, he created this bond in our group and showed fantastic leadership skills, I am so glad I met him. I left the group to go on an additional adventure and even once the trek over he helped me figuring out everything to make sure I was safe, he is the very best !
I cannot recommend more this challenge, it will keep a big place in my personal achievements! What are you waiting for ??

17 września 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

Thank you so much - We’re thrilled to hear that your experience was unforgettable, and it’s wonderful to know that Buddha made such a positive impact on your journey.
We hope to welcome you back for more incredible challenges in the future. What are you waiting for? Let’s plan your next adventure! 😊

Oceniono na 5 z 5

Our recent trek to Everest Base Camp…


Our recent trek to Everest Base Camp was an unforgettable adventure, and we owe much of our incredible experience to Buddha, Purna and his exceptional team. From the very beginning, Buddha and Purna were amazing and friendly guides, always ensuring our safety and comfort.Their deep knowledge of the region and its culture enriched our journey, making every step more meaningful.

The team of brave porters who accompanied us were nothing short of heroic. They carried our gear with unwavering strength and dedication, allowing us to focus on the breathtaking scenery and the challenge of the trek.Their cheerful spirits kept us motivated even during the toughest parts of the climb.
we couldn't have done it without Buddha and his team. Their professionalism, kindness, and expertise made this trek a 10 out of 10 experience. We highly recommend them to anyone looking to embark on this incredible journey.

14 września 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

Thanks for your positive feedback - we couldn’t agree more about our incredible guides and porters—they truly are the backbone of the trek, and their dedication and cheerful spirits make all the difference.
Here’s to more adventures ahead!

Oceniono na 5 z 5

Choose a challenge LOOK no further

If you are looking to do the 3 peak challenge I can fully vouch that you need not look know further than choose a challenge. We meet Chris in Glasgow and was made very welcome from the offset. Chris was our host on the transport to get us from A to B safely and on time, with Richard then Paul driving us with great patience even when we were loud. We would meet each guide to take us up the mountain. Each different guide on each mountain was absolutely superb. Very knowledgeable and caring for the group, and all 3 guides were more than a pleasure to walk with. We had a fantastic group and made memories for life and this was down to the great experience that choose a challenge created. Make sure you prepare properly for this trip. Many thanks to Chris, Richard, Paul. Then to the guides Ricky, Kev and Robert, thank you for keeping us so safe and allowing us to express ourselves. Hope you had a laugh with our amazing group! We will be back👊🏼💪🏼🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿

7 września 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Steven, thanks so much for taking the time to leave this review. Kind words like yours inspire our team to keep delivering top-notch experiences! Amazing to hear that you had a great time - we had the same feedback from the guide team. It was great to see a group of pairs and individuals come together and make friends over such a short period of time, it's exactly what we love to see. Great job to you and all the team for smashing it!

Let us know once you are ready to discuss your next adventure! 🙌

Oceniono na 5 z 5

3 Peaks Challenge

Chris was our team leader for the 3 peaks challenge, he sorted everything out and got us everything we needed, good bloke… had the crack with him the whole time… good bloke! We had a great team and just smashed the whole challenge… had 3 different guides for 3 different peaks… Ricky on Ben Nevis and as a top bloke, knew Ben Nevis well and kept us all going as a team…Kev on Skafell Pike was a legend, kept us safe on the dark rocky decent and Robert on Snowdon also a brilliant guide took us up and great trail and brought us back down on a different one so we could see all sides of Snowdon… all in all it was an incredible experience and I would highly recommend booking your challenge with these guys!

7 września 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

Thanks for your feedback Matt, we're so happy to hear that you had a great time. Chris, Ricky, Kev and Robert all had the same feedback to us - absolutely amazing group that smashed it. Its great to see 100% summit on all peaks, and comfortable within the time restrictions. Well done on your prep and on the challenge.
Thanks also for the recommends, means the world to a small company like ours. Hope to see you again soon!

Oceniono na 5 z 5

Salkantay Trek

Our Salkantay Trek to macchu Picchu was amazing. The guides Reuben, Mihail and Jose Luiz were fantastic. Always there to help motivate you and bring smiles and laughter to the long trek.
Felt 100% safe, lots of historical chats and never felt rushed to complete the trek. The guides all have loads of experience and are helpful at guiding you through the

28 sierpnia 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Bridie, thanks so much for your 5 star review. We'll be sure to pass on your kind words to our team in Peru, we agree, they are amazing. You've nailed why the Machu Picchu trek is so magical - the mix between the culture, history and of course, amazing scenery. We hope to see you again in the future.

Oceniono na 5 z 5

Machu Picchu 2024

I was part of the Machu Picchu trek this year, and my experience was just incredible! The guides were simply fenomenal and it would not have been the same without them!

29 sierpnia 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

Thanks for your feedback Natalie, we really appreciate it. Glad to hear you had an amazing time out in Peru. We'll be sure to pass it on to our local team. Well done on your achievement!

Oceniono na 5 z 5

Guides were top tier and very…

Guides were top tier and very informative #Peruben

5 września 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

Thanks for the 5 stars, glad to hear you had a great time and the guides were amazing. Hope to see you again soon

Oceniono na 5 z 5

Salkantay Trek to Machu Picchu

Did the Salkantay Trek to Machu Picchu. Guides are absolutely AMAZING. No words can explain how good they are. Very helpful. Providing so much help and always there for you #Peruben

31 sierpnia 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

Thanks for taking the time to leave a review. We'll be sure to pass on your kind words, we know they will appreciate it!

Oceniono na 5 z 5

Had an amazing trip to Machu Picchu

Had an amazing trip to Machu Picchu. Everything was so well organised and it was great fun. The guides were incredible and I would use Choose a Challenge again!

5 września 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Annabel, great to hear you had an amazing challenge. It was a pleasure having you and well done on your achievement! We'd love to have you for another adventure 😊

Oceniono na 5 z 5

Great local guides with expert skill…

Great local guides with expert skill and knowledge.

5 września 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

We’re delighted to hear that you had such a positive experience with our local guides. Their expert skills and deep knowledge truly enhance the trek and help create memorable adventures. We appreciate your feedback and hope to see you on another journey with us soon!

Oceniono na 1 z 5

Overpriced and incompetent

I held off writing a review last year because of communication from others in the group who were persistent about asking for good reviews, but I wanted to leave an honest review now because I feel incredibly guilty about using this company. I signed up for the peaks of the Balkans trip for Marie curie and frankly I have no clue how much money went to the charity itself, but I truly wish I had scrutinised this more before I signed up. CAC are money grabbing and disorganised, and our representative Rhiannon was unprofessional, incompetent and disorganised, and incredibly rude to locals and our excellent guide (Mend was a gem!! He doesn’t deserve 1 star!!). Frankly she was there to make TikToks for her own personal account. There was little support for when members of our team got ill and there were far far more things to pay for once we were then than expected, which was surprising since the trip was so overpriced. Avoid using CAC and raise money for charity before going on holiday- you’ll save money and give more to an actual charity, not giving a free holiday to inept employees like Rhiannon.
They outsource everything to other travel companies so go direct rather than let them mark everything up!

15 września 2023
Opinia niezależna
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Odpowiedź od Choose a Challenge

Thank you for sharing your feedback, though we’re sorry to hear that your experience didn’t meet your expectations. We’re particularly disappointed as the review is left 11 months after a trip where we had consistently positive feedback and leaves little opportunity to investigate further.

At Choose a Challenge, we have full transparency and adhere to a 50:50 policy: at least 50% of your fundraising target goes directly to your chosen charity, with no more than 50% allocated to covering your trip costs. We’re proud of what we have achieved through our partnership with Marie Curie.

Our delivery approach is centred on partnering with local experts so that the teams can share their knowledge and passion with our participants. This collaboration not only provides participants with authentic experiences but also ensures that a significant portion of the funds goes directly into local communities, supporting their economy and preserving their culture. All our challenges are locally-led and this is how we want it to be.

Regarding Rhiannon, we are surprised by your comments, as she consistently receives positive feedback incl. from your trip. Creating social media content was indeed part of her role, but we apologise if this gave the impression that it detracted from her primary responsibilities.

Our fundraising challenges are tailored for participants who seek access to experiences that may otherwise be outside their means while raising vital funds for charity. Covering operational costs are necessary for any tour operator and organising charity challenges involve additional complexities.
Over the years, our participants have raised over £20 million for worthy causes, and our approach is meticulously documented and clearly communicated.

We are sorry if you felt there were areas where we fell short, we’re committed to learning and improving from all feedback, and we encourage you to reach out directly (team@chooseachallenge.com) if you’d like to discuss your experience further.

Team Choose a Challenge

Oceniono na 5 z 5

Absolutely it was excellent services.

Absolutely it was excellent services.
Thanks to this company no Hassle .
They are were very wonderful.
I can highly recommend .

30 lipca 2024
Opinia niezależna
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Odpowiedź od Choose a Challenge

Thanks for the positive feedback Ariana, we really appreciate you taking the time to recommend us!

Team Choose a Challenge

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