Choose a Challenge Recenzje 

243
•
Wynik TrustScore: 5 na 5

4,8

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Oceniono na 5 z 5

Just completed the Everest Base Camp treck, The views were incredible and it was a very rewarding couple of weeks, the food and accommodation was great and the guides were amazing, especially Manu, Ra... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The EBC trek was incredible! The guides Ramesh, Kumar, Rudra and Manu were amazing and made our tour so much fun. It’s a difficult trek but they are so helpful and the views are so worth it. We had on... Zobacz więcej

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Oceniono na 5 z 5

The EBC trek was the most amazing thing i have ever done. Many many thanks to the guides Manu, Ramesh, Rudra and Kumar, i could not have done it without them, they helped me massively along the trek a... Zobacz więcej

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Oceniono na 4 z 5

The team leaders, Ryan and Mike made the whole experience very enjoyable. With little prior experience of mountain climbing I was able to reach the summit of both Ben Nevis and Scaffel Pike. Although... Zobacz więcej

Reakcja na opinię

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Choose a Challenge are a leading organiser of fundraising challenges for adventurous people!


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4,8

Doskonała

Wynik TrustScore: 5 na 5

243 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,8

Wszystkie recenzje

(243)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

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Oceniono na 5 z 5

Had the most amazing time in Zanzibar…

Had the most amazing time in Zanzibar with manisha she gave us the best tour we could ask for and I’m so excited to come back again thankyou!

8 września 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Ali,

Great to hear you had an amazing time in Zanzibar - a few days on the beach is a perfect way to relax after a touch challenge!

Thanks,

Choose a Challenge

Oceniono na 5 z 5

Great Extension trip

Great Extension trip and so worth any extra money! Our ICO, Manisha, was really really nice and helpful and showed us the best restaurants and local shops.

8 września 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Esther,

Thanks for such a great review and brilliant to hear how Manisha was so supportive. Our ICO's (In Country Operatives) work closely with our incredible local guides to help make sure you have amazing experiences so thank you for sharing your experience!

Choose a Challenge

Oceniono na 5 z 5

Zanzibar extension trip has been…

Zanzibar extension trip has been incredible so far, all the reps have been on hand to provide the highest level of service. All guides have great local knowledge, particularly Menisha

7 września 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Rory,

Thanks for the great review! And we definitely love a few days on the beach after a tough challenge so couldn't agree with you more about how incredible Zanzibar is!

Thanks,

Choose a Challenge

Oceniono na 5 z 5

Amazing hotel and awesome organisation…

Amazing hotel and awesome organisation on the activities. Would definitely recommend the killi extension trip

7 września 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Max,

Thanks for the review and for recommending the extension trip for the Mount Kilimanjaro challenge.

Also great to hear how much you enjoyed the accommodation so thanks for letting us know!

Choose a Challenge

Oceniono na 5 z 5

Extension trip

This has been a great trip with great options for activities. Our ICO Manisha has been really friendly and made the experience as amazing as possible. Also as a positive, the hotel is great!

8 września 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Rochit,

Thanks for the review and for letting us know what a good job Manisha did!

Glad to hear you enjoyed the hotel - we spend a lot of time working with our teams on the ground to secure great accommodation, friendly guides and safe transportation so it's great to hear you've had a fantastic experience!

Choose a Challenge

Oceniono na 1 z 5

Amazing trip let down by poor communication and hidden information

On one hand we had an great trip thanks to the amazing local team, our guides Jose and Rene were incredible, they were so supportive and helpful and taught us loads about our surroundings. The porters and chef were great and kept us well fed snd looked after.

However, choose a challenge themselves were absolutely awful. Before the trip Choose a challenge we’re very unhelpful with any questions asked and told me my passport had expired when it hadn’t. The online webinar was done by the sales team rather than people who actually had experience in what we’re doing. At Heathrow airport we were met by unhelpful and unwelcoming representative who didn’t even know where we were going. Trying to check in we found that there were forms to fill out that they hadn’t told us about. On arrival despite being met by amazing local guides, We we’re informed of around £200 of hidden costs. The kit list gave no indication of what we needed for the trip, the itenery was quite inaccurate. I was also informed by another person doing the challenge that despite making us believe we’re raising money 100% for charity, choose a challenge take 50% as profit on top of what we pay them. We have been asked by choose a challenge to complete this review before the extension trip but based on the itinerary it does not seem to be worth the money as the “week in the Amazon” is actually 2 days in the Amazon.

Overall the trek we did and the local people supporting us have been amazing and made it a trip of a lifetime but choose a challenge have been unhelpful whilst scrounging money from charity and quite frankly awful.

8 września 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Alex,

Thanks for taking the time to leave a review. We're obviously disappointed with the low score, especially as you had an amazing trip, with great guides, supportive staff and learned a lot along the way.

We provide extremely comprehensive documentation including extensive kit-lists, run pre-departure webinars and have an online knowledge base for frequently asked questions so it's disappointing to hear you felt unprepared.

And just as importantly, we're entirely transparent with how fundraising works. We have a 50:50 policy at Choose a Challenge, meaning that at least 50% of your fundraising target will go directly to your charity and the vital work they do, and never more than 50% will go towards covering your trip costs.

Over the years Choose a Challenge participants have raised over £20m for worthy causes and our approach to this is extremely clearly documented and communicated.

Thanks,

Choose a Challenge

Oceniono na 2 z 5

Amazing trip, terrible communication

The trip to Machu Picchu has been absolutely amazing, the trek was a great experience. The tour guides here have been so friendly and helpful and I can't fault them at all. However, the lack of communication from Choose a Challenge before the trek made it really hard to plan for things- they would send emails with the same information again and again, but I still arrived here not really knowing how to properly prepare or what to expect. There is also a lot of hidden costs that comes after the registration fee so it doesn't really work out cheaper than a normal trip away that you would organise yourself.

8 września 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Anya,

Thanks for taking the time to leave a review and it's great to hear you had such an amazing experience, had brilliant guides and managed to see one of the "New" Seven Wonders of the World!

We'd love to know what you felt you weren't aware of. We run pre-departure webinars, send comprehensive documentation and have an extensive knowledge base online to find answers to commonly asked questions.

If you could please email us on hello@chooseachallenge.com to let us know what information you think wasn't clear, we can review this to see if there's any more we can to to prepare our next cohort of challengers.

Thanks,

Choose a Challenge

Oceniono na 4 z 5

Our tour guides Jose and Rene were…

Our tour guides Jose and Rene were absolutely amazing! Camilla from choose a challenge was so helpful and kind when I was sick. However I feel that choose a challenge could be more specific with what’s included in the itinerary so there is no surprise costs (tickets for the salt mines and moray were not included despite being on the itinerary).

8 września 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Caitlin,

Thanks very much for the feedback and for letting us know how good the guides were!

We provide comprehensive Final Information Packs listing what's included and what's not but we'll work with the team in Peru to ensure this is accurate and updated, so thank you for letting us know.

Congratulations on a successful challenge!

Thanks,

Choose a Challenge

Oceniono na 4 z 5

The guides were the best !

Just completed the Machu Picchu trek! Camila was amazing, she was so welcoming and made my trip in Cusco city.
I would not have been able to complete the trek without Our guides, Jose and Rene, who were funny, so motivating and made the trip so memorable!

Only let down was A few details were not made clear enough by the London team in the info pack and webinars, mainly about what we needed for the trek, such as a sleeping bag to cover more than -10 as it was freezing at night so bare this in mind if you have signed up!

8 września 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Alice,

Thanks for the review and for the valuable feedback. We'll make sure we review and update our communications to ensure everyone's fully aware of the extreme weather it's possible to experience at altitude.

Thanks,

Choose a Challenge

Oceniono na 1 z 5

Avoid this company....

AVOID THIS COMPANY!
I paid over $2000 for a two week trip including a trek to Machu Picchu and an extension trip to the Amazon. About a month before my trip in 2022, Choose a Challenge requested an additional near $500 with a one week invoice deadline for “inflation rates”. I already paid the entire trip balance in July 2021, as I was supposed to attend in 2021 but the trip was moved due to Covid. When I said I was unable to come up with this surcharge money in a short amount of time, they threatened to cancel my trip. On the trip itself, it only went smoothly when Valencia Travel was involved. Whenever Choose a Challenge was in charge of planning itinerary items, they forgot to give us meals that were included in the itinerary. They didn’t pay for extension trip activities that were promised in the itinerary. When requesting money back for missed activities and meals, there was radio silence on their end. Their US employee Liz Jordan was the most frustrating person to get in contact with. Their in-country rep Ellie from the UK was the only understanding person I came across. If you want to visit Machu Picchu, I suggest you book with Valencia Travel directly and avoid this company.

6 września 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Isabella,

Thanks for taking the time to leave a review. You made your booking through our business in the US and unfortunately due to following government advisories around COVID, there was significant disruption to your planned challenge.

Prices do increase year-to-year and although we endeavour to keep prices as low as possible we're also firmly committed to ensuring our staff and suppliers are paid a fair and ethical living wage.

Our status as a B-Corp demonstrates our commitment to this ethos and the amazing trip that you had is testimony to the quality of the guides that you had but please accept our apologies if this wasn't communicated to you as effectively as you'd have liked.

Thanks,

Choose a Challenge

Oceniono na 5 z 5

Great experience

Great experience. Staff were amazing and supported us every step of the way

5 września 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Scarlett,

Thanks very much for the five star review!

Great to hear about the support you received from the team.

Hope to see you on another challenge soon!

Choose a Challenge

Oceniono na 5 z 5

What an incredible challenge!

Thank you for an incredible experience. The guides, porters and all those who helped us through our experience of climbing Kilimanjaro have been beyond incredible.
Throughout the whole trip we have had amazing food, support, knowledge shared and a true challenge!!

31 sierpnia 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Phoebe,

Thanks very much for the five star review and congratulations on a successful challenge!

The food the cooks produce on treks amaze us too!

Great to hear you had such an incredible experience and hope to see you on another challenge soon!

Choose a Challenge

Oceniono na 5 z 5

The experience was absolutely amazing!

The experience was absolutely amazing!!! Best 2 weeks of my life!

27 sierpnia 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Woody,

Thanks for the glowing review and we're so happy to hear you had such a brilliant couple of weeks!

See you on your next challenge soon!

Choose a Challenge

Oceniono na 5 z 5

Great trip

Great trip! Very well organised and our guide team were incredible. CaC definitely have good contacts. Great on sight coordiantor Jules too. Helped us the whole way through and a really cool guy !

5 września 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Niko,

Thanks for the five star review and for the great feedback on the guides and our In Country Operative Jules.

We're really glad to have such a great team of guides, porters, cooks and staff in Tanzania so it's brilliant to hear how incredible you found them too!

Thanks,

Choose a Challenge

Oceniono na 5 z 5

Amazing

Amazing, best moment of my life

5 września 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Will,

Thanks for the five star review and congratulations on a successful challenge!

Hopefully see you on another challenge at some stage in the future!

Choose a Challenge

Oceniono na 4 z 5

An absolutely amazing experience…

An absolutely amazing experience overall. From the staff at choose a challenge to the friends I made along the way I wouldn’t change a thing about the whole trip.
Pole pole

30 sierpnia 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Jamie,

Thanks very much for the review and glad you had a great experience.

We love hearing how our challenges bring people together!

Asante Sana!

Choose a Challenge

Oceniono na 4 z 5

choose a challenge machu picchu trek review 2022

trip was pretty cool. guides were a standout. Claudio, Guillermo, and Sipriano (abuelo) from Valencia Travel really made the trip. they were able to adjust the itinerary in accordance with the needs of the group and were extremely knowledgeable and fun. worth it just for them

13 sierpnia 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Kyle,

Thanks for the review and we’ll be sure to pass on the feedback to Claudio, Guillermo and the rest of the team in Peru!

Our itineraries have been developed over the course of the last 14 years running challenges all around the world so it’s great to hear you had a cool trip!

Choose a Challenge

Oceniono na 5 z 5

High Atlas Trek

Karim is one of the best guides I have had. Very attentive and also very knowledgeable, educated and thoughtful. Helped me in my trek across the high Atlas and also provided lots of information as to the history, culture, flora and fauna of Morocco. I would have no hesitation in recommending him.

21 lipca 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Dean,

Great to hear you had such a good experience and thanks very much for such a good review!

We love hearing feedback about the local teams delivering such excellent experiences. We totally agree that the guides, porters and other local people that our participants get the chance to spend time with are one of the highlights of our challenges.

Congratulations on completing the trek!

Choose a Challenge

Oceniono na 1 z 5

AVOID THIS COMPANY AT ALL COSTS

Seriously the worst experience with any company ever. They canceled the trip I had paid for and offered alternative trips that were significantly cheaper. However they wouldn’t refund the difference. They assured us in writing everyone on our trip would be paying the same amount after the switch, but we found out my girlfriend and I paid over $800 more per person than the other trekkers. CAC still refuses to refund us. Additionally, on our trek were got stuck in Lukla, Nepal due to the weather, and CAC’s communication was HORRID. They’d send different messages to our doctor, the guides, and the trekkers regarding important things such as who was paying for our unplanned nights in Lukla, or which meals would be covered. They demonstrated that they don’t even know their own terms and conditions.

Honestly, just raise some money for a charity and take a trip on your own

4 lipca 2022
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Odpowiedź od Choose a Challenge

Hi Zachary,

Thanks for the review, although it is disappointing given that both COVID -19 and the weather led to circumstances very much beyond our control.

However, like many travel businesses during the pandemic, we know we didn’t get everything right.

We’re sorry if we didn’t meet your expectations but thanks for your feedback on our communication. We’ll certainly be reviewing this to ensure we can apply any learnings to situations such as flight cancellations if and when they arise in the future.

We’re happy to continue the conversation we’ve been having privately so please feel free to contact us again.

Thanks,

Choose a Challenge

Oceniono na 5 z 5

Amazing trip

Amazing trip! Guides and porters were so helpful and food was 10/10

3 lipca 2022
Opinia niezależna
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Odpowiedź od Choose a Challenge

Hi Joe,

Thanks very much for such a positive review.

We're so glad to hear you had such a great experience with the guides and porters. They play such a massive part in delivering successful, safe and enjoyable challenges so thanks for such great feedback!

Choose a Challenge

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