Chess Recenzje 

4982
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Lovely service from Amy Crawford, completing a check in. We have been with Chess for years which says it all really. They have a very smooth process for handling any issues/accounts queries/amendments... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been with Chess for a number of years and have found them reliable and with excellent personal service on the few occasions that I have needed to contact them. Amy who I spoke to earlier today... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I wrote a review on 29th July. You responded to ask for Account details. I provided these. I have heard nothing more. We were chaged £114 per month for Broadband which was extemeely slow. You were go... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just great to speak to humans on the other end of the line. Problems a while ago which they bent over backwards to sort out, which was finally resolved by BT engineer finding a loose wire. Laura Bacon... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca usług telekomunikacyjnych

Napisane przez firmę

Chess ICT - One of the UK’s leading ICT solution providers, helping over 30,000 businesses grow through innovative technology and expert advice.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(4982)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 189

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amazing experience

Michael helped me get connected with my printer and scanner today. He was quick, efficient and very friendly.

2 września 2025
Opinia niezależna
Logo Chess

Odpowiedź od Chess

Good afternoon

Thanks for the fantastic feedback! We're so glad Ricky was able to get everything resolved for you – clear, professional support is what we strive for!

Thank you.

Ryan

Oceniono na 5 z 5

Ricky Walker worked hard for me to get…

Ricky Walker worked hard for me to get this whole situation resolved which was so hard to find a resolution I thought!! Very professional and brilliant at explaining it all. Many many thanks

2 września 2025
Opinia niezależna
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Odpowiedź od Chess

Good afternoon

Thanks so much for your kind words! We're thrilled Ricky was able to resolve things for you – professional, clear, and committed to helping!

Thank you.

Ryan

Oceniono na 5 z 5

Andy Rushton very helpful throughout…

Andy Rushton very helpful throughout not just with my connection enquiry but all admin issues that I had previously had

1 września 2025
Opinia niezależna
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Odpowiedź od Chess

Good afternoon

Thanks for your kind words! We're glad Andy was able to support you so thoroughly – he's always happy to help!

Thank you.

Ryan

Oceniono na 5 z 5

Andy Rushton was super efficient

Andy was super efficient, polite and knowledgeable.

Him and the whole team at chess have always done an excellent job - recommended.

1 września 2025
Opinia niezależna
Logo Chess

Odpowiedź od Chess

Good afternoon

Thanks so much for the kind words! Andy and the team at Chess really appreciate your recommendation – we're always here to help!

Thank you.

Ryan

Oceniono na 5 z 5

Great staff

Michael is extremely helpful every single time. Thank you once again for your patience

29 sierpnia 2025
Opinia niezależna
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Odpowiedź od Chess

Good afternoon

Thanks so much for your kind words! Michael’s always happy to help, and we’re lucky to have him. Really appreciate you taking the time to share this!

Thank you.

Ryan

Oceniono na 5 z 5

Incredible Customer Experience!

Incredible Customer Experience!

I had help from Michael who supported me with installing software on my work laptop. It didn't take very long, all instructions were clear and I am now able to work more efficiently.

29 sierpnia 2025
Opinia niezależna
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Odpowiedź od Chess

Good afternoon

Thanks for the great feedback! We're glad Michael was able to get you set up quickly and clearly—awesome to hear it's made your work smoother!

Thank you.

Ryan

Oceniono na 5 z 5

Easy to deal with

Easy to deal with , I had an issue recently while I was abroad and they rang me back and talked me through how to resolve it .

23 sierpnia 2025
Opinia niezależna
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Odpowiedź od Chess

Good afternoon

Thanks so much for your kind words! We're really glad we could help you out while you were abroad. Always here when you need us!

Thank you.

Ryan

Oceniono na 5 z 5

Excellent Communications

Ricky communicated excellently, sorted our issues out promptly and was professional and polite throughout.

28 sierpnia 2025
Opinia niezależna
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Odpowiedź od Chess

Good afternoon

Thanks for the great feedback! We're so pleased Ricky was able to resolve everything quickly and professionally. We'll be sure to pass on your kind words!

Thank you.

Ryan

Oceniono na 5 z 5

Andy was excellent helped me change my…

Andy was excellent helped me change my contract to suit my current needs everything was done within a day really quick easy process highly recommend

28 sierpnia 2025
Opinia niezależna
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Odpowiedź od Chess

Good morning

Thanks so much for your kind words! We're thrilled Andy was able to help tailor your contract so quickly and smoothly. We really appreciate the recommendation!

Thank you.

Ryan

Oceniono na 5 z 5

Prompt and efficient service

Michael Fenton kindly and quickly helped me resolve my issues with logging into my Microsoft account. The service was professional and prompt. Many thanks.

21 sierpnia 2025
Opinia niezależna
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Odpowiedź od Chess

Good morning

Thank you for your kind words! We're delighted to hear that Michael provided prompt and professional support. We're glad your issue was resolved quickly!

Thank you.

Ryan

Oceniono na 5 z 5

Simple process

Simple process, well explained and executed.

20 sierpnia 2025
Opinia niezależna
Logo Chess

Odpowiedź od Chess

Good afternoon

Thanks for the great feedback! We're glad Andy made the process Smooth for you.

Thank you.

Ryan

Oceniono na 5 z 5

How refreshing to find someone like…

How refreshing to find someone like Ricky on the end of the “ Customer Enquiries” line ! This gentleman got to the bottom of my problem immediately. He explained exactly what had happened and kept his word in resolving what had proved a bit of a nightmare at my end . All was sorted in the space of three minutes. Totally professional, impeccably polite without being gushing. He must be a credit to the company . If I was running a serious business I would definitely want someone like him on my board of directors.

18 sierpnia 2025
Opinia niezależna
Logo Chess

Odpowiedź od Chess

Good afternoon

Thank you for the wonderful feedback! We're delighted Ricky made such a great impression and resolved everything so efficiently. We'll be sure to pass on your kind words

Thank you.

Ryan

Oceniono na 5 z 5

Michael was extremely helpful & my…

Michael was extremely helpful & my password problem was sorted out in no time. He made sure all my devices were compliant with my new password. Thanks again!

18 sierpnia 2025
Opinia niezależna
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Odpowiedź od Chess

Good afternoon

Thanks so much for your kind words! We're thrilled to hear Michael was able to help quickly and thoroughly. We'll be sure to pass on your appreciation.

Thank you.

Ryan

Oceniono na 5 z 5

Proactive and Professional

Chess are always quick to respond to any query. Gareth our Account Manager is always helpful, professional and always helps with money saving solutions. I would recommend them to any company wanting a proactive communications company

14 sierpnia 2025
Opinia niezależna
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Odpowiedź od Chess

Good afternoon

Thanks so much for the kind words! We're thrilled to hear Gareth and the team are making a real difference — we truly appreciate your recommendation

Thank you.

Ryan

Oceniono na 5 z 5

Fast and professional

Very quick response and resolved issue, thankyou Michael Fenton

14 sierpnia 2025
Opinia niezależna
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Odpowiedź od Chess

Good afternoon

Thanks for the great feedback — really glad Michael could help so quickly

Thank you.

Ryan

Oceniono na 5 z 5

Andy Rushton

Friendly, no hard sell.

14 sierpnia 2025
Opinia niezależna
Logo Chess

Odpowiedź od Chess

Good morning

Thank you for taking the time to leave a review.

It's great to hear that Andy has been friendly when dealing with your query.

Thank you.

Ryan

Oceniono na 5 z 5

I’m so impressed with the service

I’m so impressed with the service! I had a broadband issue, and it was fixed in no time. Rick Walker was professional, friendly, and made the whole process stress-free. My connection is now faster and more reliable than ever—thank you for the quick and efficient support!

13 sierpnia 2025
Opinia niezależna
Logo Chess

Odpowiedź od Chess

Good morning

Thank you for taking the time to leave a review.

It's wonderful to hear that Ricky has been professional, friendly, and has made the whole process stress-free.

Thank you.

Ryan

Oceniono na 5 z 5

Stress free renewal

This was a stress free renewal thanks to Andy Rushton.
Very helpful, and saved me money on my new contract.

12 sierpnia 2025
Opinia niezależna
Logo Chess

Odpowiedź od Chess

Good morning

Thank you for taking the time to leave a review.

It's fantastic to hear that Andy has been so helpful when setting up your new contract.

Thank you.

Ryan

Oceniono na 5 z 5

Recommend

I’ve worked with ChessICT for over 11 years, and they have consistently impressed me with their quick grasp of my requirements and their ability to deliver the right solutions every time.

8 sierpnia 2025
Opinia niezależna
Logo Chess

Odpowiedź od Chess

Good afternoon

That’s fantastic to hear! It’s clear that Chess ICT has consistently delivered exceptional service and truly understands your needs—11 years of reliable support speaks volumes

Thank you.

Ryan

Oceniono na 5 z 5

Prompt and professional

Thanks to the ICT team for their prompt and professional assistance in resolving recent account issues. Their responsiveness, technical expertise, and clear communication made the entire process smooth and stress-free. They went above and beyond to ensure everything was sorted efficiently, keeping me updated throughout and following up to confirm that all systems were functioning correctly.

8 sierpnia 2025
Opinia niezależna
Logo Chess

Odpowiedź od Chess

Good afternoon

Thanks so much for the kind words! We're glad the ICT team could make the process smooth and stress-free—great job all around!

Thank you.

Ryan

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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