Friendly resourceful customer service, actual warehouses around the country. Referenceable products. And you can see they have units via GPS maps. There's a lot of fake websites selling scams. This is... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very good experience. Material arrived earlier than anticipated. Communication was sufficient and timely. The only thing that could have been better was that I feel like I never knew who I was deal... Zobacz więcej
I ended up having to drive an hour away to retrieve my purchase, i feel that my time is worth something! we are looking to buy (2) more of these shelters and if you want our business i believe I shoul... Zobacz więcej
Pleased with all areas. Juan the fellow at the yard in North Highland was very helpful doing a great job of showing me inventory and explaining details of the different units. Pricing , shipping and i... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence. What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule. Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.
OUR PROMISE TO YOU
Napisane przez firmę
- Your satisfication is our #1 goal.
- Even though we strive to provide the best service possible, there may occasionally be imperfections. If you experience any issues, please contact us at your earliest convenience. Our team will be happy to assist and make things right.
Dane kontaktowe
65 Commercial Ave, Garden City, 11530, NY, Stany Zjednoczone
- 888-589-8148
- Service@cheryindustrial.com
- cheryindustrial.com
Holiday Sales
3,9
Dobra
246 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Got a GREAT DEAL on a shipping container cover!
Got a GREAT DEAL on a shipping container cover that is super quality material! Chery Industrial had EXCELLENT Communication! David was always there for me and even helped me change delivery addresses so I could handle large delivery easier! I'm looking forward to working with them again soon!
27 marca 2026
good customer service
19 marca 2026
Poorly positioned loads
Both shipments had the units positioned on the trailers such that the fork pockets were inaccessible (facing the truck cab) and one truck had a car positioned directly behind it. The units were also not placed on dunnage, so we couldn’t access them from the side. I told the logistics person how to load them prior to shipping and no instructions were followed.
24 marca 2026
Odpowiedź od Chery Industrial
We sincerely apologize for the major loading issues with both shipments.
We’re very sorry our team failed to follow your clear loading instructions, leaving fork pockets inaccessible and making the units extremely difficult to unload. This is completely unacceptable and falls well short of our standards.
We’ve shared your feedback directly with our logistics and shipping teams to ensure this never happens again.
Purchase and Delivery was smooth and on time!
Everyone that I was in contact with were great and very professional. I was more amazed of the timing when the pod I ordered was being shipped from Maryland to California. They were on time and super friendly and helpful after 36 hrs of non-stop driving.
23 marca 2026
Container Cover
The personal experience was great from start to finish. I was blown away how quickly this item shipped and how fast we got it after we ordered it. We definitely will use Cherry industries again. You guys are top-notch.
23 marca 2026
Quick and Easy
19 marca 2026
Quick turnaround and response had a…
Quick turnaround and response had a peace blew off in transport wait in the receive.
18 marca 2026
Almost Perfect
Everything was pretty well done. Simple to put together. A couple of parts did not align so well and need a persuasion tool to help it fit together.
I would check check some of the pins to make sure they allow for the pins to properly go through.
17 marca 2026
Poor customer service
I got conflicting info from agents on my shipping. Emails to customer service were never answered. Customer service was not helpful on product questions. No assembly instructions were provided in the crate. I had to look them up online and even then the assembly was difficult. Owner's manual didn't tell what oil to use or how much to add. No mention of the 2 zerk fittings either. The products seem to be of good quality, but I haven't tested the chipper. I need a high altitude kit. Customer service couldn't answer any questions about the high altitude kit.
16 marca 2026
Canopy came in a very good built box
Canopy can in a very good built box. Easy instructions to follow.
Looks great on the construction between 4 con-x for men to have a place to eat lunch and to conduct Safety Meetings.
12 marca 2026
As of this date I haven’t unpackaged or…
As of this date I haven’t unpackaged or set up my new shed due to the weather here I NWI. But as soon as I’m able to do so I will send an update. But besides that the ordering was easy and quick. Delivery was quick and the delivery service sends you messages to notify you of your delivery. It has been a pleasurable and easy process dealing with chery industrial. I will most definitely buy again.
12 marca 2026
Rude
Rude. Customer service is rude and uncompliant. When asking questions, I received attitude like I should know the answers, when asking for delivery or eta status, again attitude and as if I was bothersome. When asked to speak to a manager the manager stated she heard the entire conversation and didn't believe the employee was being rude.
3 marca 2026
Welding table was not as heavy built as…
Welding table was not as heavy built as I thought it would be.
9 marca 2026
Excellent bucket
We bought a rock bucket. It's great we are using and loving it. Pick up went smooth, they loaded it up for us without a hitch. Thanks.
6 marca 2026
The gate and the price were just right
The gate and the price were just right. The service was great
6 marca 2026
I did not receive product
6 marca 2026
Needed the fence connections
Needed the fence connections. It took an expected period of time, all good. Steven, who is no longer in the parts dept. is gone. He did a great job with his communication. My parts came from China and we have to maneuver around the Chinese New Year celebration delay. Thank you, Jim
6 marca 2026
Odpowiedź od Chery Industrial
Hi James
We apologize for any inconvenience this may have caused. If you have any missing parts, please contact our after-sales support at Parts@cheryindustrial.com to resolve the issue. Have a nice day!
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