Checks Direct Recenzje 

97
•
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service. Quick to respond, really helpful at every stage and talked me through each step making the process effortless. Would not hesitate to recommend and will absolutely use again when my... Zobacz więcej

Oceniono na 5 z 5

I found using Checks Direct to be extremely efficient and cost-effective. We were allocated a Sales executive at the start of the process - Sandra Redgers. Sandra was extremely helpful in talking us t... Zobacz więcej

Oceniono na 1 z 5

Badly designed and buggy system. Seems to be setup for mainly DBS checks, dashboard only shows those checks. Added £60 credit to use for staff credit and other checks. Then did check and unable to use... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Navigating the minefield of an Enhanced check with barring lists can be incredibly stressful, but the team at Checks Direct made it an absolute breeze. They are polite, professional, and extremely hel... Zobacz więcej

Informacje dotyczące firmy

  1. System śledzenia aplikacji
  2. również w kategorii:
  3. Dostawca oprogramowania
  4. Usługi dla biznesu

Napisane przez firmę

Checks Direct is the leading independent provider of employment screening, background checks and verifications. We make every check count to safeguard people, data and organisations to the highest possible standards. Our comprehensive criminal record and vetting checks have exceptional turnaround times, enhancing safety by checking the right people are in the right places. We support public, private and not-for-profit organisations across a variety of industries. Our cost-effective and bespoke solutions suit any employer because we take your time to understand your needs.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

97 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(97)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent customer service

Excellent customer service. Especially from Sandra who went above and beyond. Definitely would recommend. Professional and very easy to deal with. Very responsive and helpful in getting issues sorted

4 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Very good service

Compared to previous systems used, Checks Direct make it very easy to get Right to Work and DBS checks done. Website is easy to navigate and status of applications is always clear. V. helpful when we've had to call for assistance.

14 stycznia 2025
Opinia niezależna
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Odpowiedź od Checks Direct

Thank you for taking the time to leave us this feedback, we look forward to working with in the future and we will be sure to share these comments with the team

Oceniono na 5 z 5

Excellent customer service

I have found using Checks Direct to process DBS Check applications to be a fantastic service. The application process is really clear and easy. The customer support is INCREDIBLE! Whatever problem I seem to have, they are able to solve! Highly recommended.

22 stycznia 2025
Opinia niezależna
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Odpowiedź od Checks Direct

Thank you so much for your kind words its fabulous when we get the opportunity to work closely with our customers we will make sure the team receive this feedback

Oceniono na 5 z 5

First Class Samantha

First Class Service from ChecksDirect.
Samantha Stobbart was excellent in supporting me set up DBS Checks for Voluntary Youth Workers. She was very clear and understanding guiding me through the process and being very patient with my lack of computer knowledge. Thanks to Samantha I am now confident in using the Checks Direct Systems.

23 września 2024
Opinia niezależna
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Odpowiedź od Checks Direct

Thank you for leaving such a wonderful review and we will make sure that Sam is made aware of this review - we are glad you have had such a positive experience - don't keep us a secret if you know of any other organisations that would benefit from our services please pass on our details

Oceniono na 5 z 5

Excellent Service and Staff

We have been using Checks Direct for years and their tools and staff are fantastic, in particular Claire has been so helpful. Thank you.

30 września 2024
Opinia niezależna
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Odpowiedź od Checks Direct

Thank you for taking the time to leave a review - we will of course ensure claire see this - we look forward to continuing our working relationship with you

Oceniono na 5 z 5

Nice warm friendly service from the Angel Janine

I called this company expecting a very formal - cold official service. Well what a surprise when a lovely angel of a woman called Janine answered. She was so warm, friendly and super helpful. Went beyond the call of duty and really helped with my DBS check. I got all clear because I’m an honest man and believe me when I say you should call these guys if you need your DBS doing with a smile and efficiently.

25 września 2024
Opinia niezależna
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Odpowiedź od Checks Direct

Thank you for the kind review - we are thrilled you experience was pleasant and we helped you through a process which can sometimes be daunting

Oceniono na 5 z 5

The customer service is brilliant

The customer service is brilliant, responses to queries are quickly actioned. Claire has been so kind and helpful whenever I have contacted her with our Safeguarding training requirements. Would definitely recommend Checks Direct.

13 sierpnia 2024
Opinia niezależna
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Odpowiedź od Checks Direct

Thank you for you review it means a lot to us that you have taken the time to let us know how you feel - we will be sure to let Claire know how her support helped and we look forward to working with you in the future

Oceniono na 5 z 5

Excellent customer service

I always find this company so helpful in supporting me with DBS applications that I need to make for my employees. They are always so friendly and effective when contacted by phone.
Applications are made easy and results are generally fast. Customer service is second to none - thanks Janine.

27 sierpnia 2024
Opinia niezależna
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Odpowiedź od Checks Direct

Always a pleasure and we always on hand to assist - have a great day

Oceniono na 5 z 5

Fantastic!

Exceptional customer service, always available on the other end of the phone if I'm stuck and need to resolve a query quickly. The team are super friendly too!

19 sierpnia 2024
Opinia niezależna
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Odpowiedź od Checks Direct

Thank you for taking the time to let us know your experience and we are thrilled that our team was able to leave such a positive impression on you - we are always just a phone call away should you need us in the future

Oceniono na 5 z 5

Sandra and the team are are phenomenal

Sandra and the team are phenomenal! I work for a busy charity supervising volunteers and I was quite worried about sorting a high number of DBS out for the volunteers. Sandra was amazing always at the end of a phone explaining and supporting me with the DBS process online.
Checks Direct are second to none, efficient ,extremely timely and complete value for money-So, So impressed!!!! Thanks so much I actually enjoy processing my volunteers DBS thanks to Sandra and the team- congratulations on a Rolls Royce service, thank goodness I found you! Highly recommend Checks Direct!

7 czerwca 2024
Opinia niezależna
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Odpowiedź od Checks Direct

Thank you so very much for such a wonderful review I will ensure that Sandra and the team are made aware of the impact they have had on supporting you with your safeguarding - we look forward to working with you in the future

Oceniono na 5 z 5

Efficient and really helpful

Checks direct staff are very efficient at supporting you via email and on the phone, and solve things very quickly for you, and are very helpful. They offer a really easy-to-use and accessible online system, with unmatched prices!

7 sierpnia 2024
Opinia niezależna
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Odpowiedź od Checks Direct

Thank you for your kind review we are thrilled you feel supported and look forward to working with you in the future

Oceniono na 5 z 5

This is the kind of company you want…

This is the kind of company you want everyone to know about, yet keep as your hidden gem. They have been incredibly supportive and always there when I needed them. Janine, the team manager, is exceptional—she always finds a way to fit me in, no matter the size of the issue. As a charitable organisation, we're grateful to have DBS checks and training taken care of, which is one less thing for us to worry about. Thank you!!
Young Minders, The Home Ed Hub!

1 lipca 2024
Opinia niezależna
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Odpowiedź od Checks Direct

We love working with you - and always here to support you in world of safeguarding which can be confusing and scary if its not your area of expertise - keep doing the good work you do and know we are only and email or phone call away

Oceniono na 4 z 5

Outstanding support and service

I am consistently impressed with the level of service provided by the team at Checks Direct. They are always helpful and ready to offer support and advice whenever needed. The dedication and assistance they offer make a significant difference, ensuring an excellent experience every time. Highly recommend their exceptional support and service!

24 lipca 2024
Opinia niezależna
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Odpowiedź od Checks Direct

Thank you for taking the time to leave this lovely review - we have enjoyed working with you and your team if you need us you know where we are

Oceniono na 5 z 5

They go the extra mile to help

I recently made a mistake on one of my applications for a staff member.

ChecksDirect staff are truly amazing and go the extra mile to help you. They offer great advice and are happy to guide you through the process.

You can find a better company to do your DBS applications.

Applications are also dealt with swiftly and with no extra hassle or fuss

24 lipca 2024
Opinia niezależna
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Odpowiedź od Checks Direct

Thank you for your review :-)

Oceniono na 5 z 5

Going that extra mile for you

Applying for DBS certificates for your staff and can be stressful. We have used ChecksDirect for a long time and honestly, you won't find a better team of people to help you with your DBS applications. They are always friendly and extremely helpful.

They are also always willing to help if there is any advice or help you need.

24 lipca 2024
Opinia niezależna
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Odpowiedź od Checks Direct

thank you leaving such a lovely review - always happy to help and support

Oceniono na 5 z 5

Excellent customer service - especially from CLAIRE

Recently, we registered with the company for DBS, and for the first time needed assistance. We were fortunate to speak with Claire, who was very kind and polite, and she explained everything about the DBS application procedure thoroughly. Excellent company and customer service.

23 lipca 2024
Opinia niezależna
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Odpowiedź od Checks Direct

Thank you for your kind review and we will certainly make sure that Claire receives the recognition please know that we are more than happy to support clients and if you need anything in the future please just pick up the phone

Oceniono na 5 z 5

Friendly, professional and efficient

My not for profit charity have used checks direct for their DBS and training needs. Sandra has been an absolute joy to work with on getting this sorted. I’ve recommended this to people who run not for profit charities after such a positive experience.

23 lipca 2024
Opinia niezależna
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Odpowiedź od Checks Direct

thank you for you lovely feedback it means a lot when clients take the time out of their busy days to let us know how they feel -we will make sure that Sandra receives the recognition we also find her a joy to work with - we look forward to working with you in the future

Oceniono na 5 z 5

so helpful and pleasant

No query is ever too much when you ring, everyone is so pleasant and helpful and resolves any issues promptly.

18 lipca 2024
Opinia niezależna
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Odpowiedź od Checks Direct

Thank you for taking the time to leave us a review - because we love what we do we are always happy to help

Oceniono na 5 z 5

Great Service

Great Service, easy to use, great solution to what can be a complicated problem. 100% would reccommend!

9 lipca 2024
Opinia niezależna
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Odpowiedź od Checks Direct

Thank you for taking the time out of your day to leave us a review and we look forward to working with you again in the future

Oceniono na 5 z 5

Very simple system to use

Very simple system to use, good value and good customer service.

1 lipca 2024
Opinia niezależna
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Odpowiedź od Checks Direct

Thank you for taking the time to review us - we look forward to working with you the future

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