Proceed with caution.... HIDDEN subscription and expiration dates. I ordered a 12 pack of books 3 years ago. I ordered 2 of the 12 books. The creation process is easy but limited. I never knowingly ag... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Gorgeous photobook! I have used chatbooks a couple of times now to create custom comic books with my art, and they have always turned out great. However, I do wish I could control the size and posi... Zobacz więcej
Reakcja na opinię
We love Chatbooks! The hardcover books are the perfect way to preserve memories, especially for someone who had a deep love for old school photo albums. Easy to create. I like the option to add captio... Zobacz więcej
Reakcja na opinię
I found the response time for help frustrating. Also once I hit order, I realized I missed some photos and wrote them to unlock it. The reply Teo several days (which included a weekend) and unfortunat... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Subscribe to your life! Don't miss a single silly, fun, loving moment - print your everyday magic! We offer Monthly Subscription Books, one-time Classic Books, and more.
Dane kontaktowe
River Run Drive 5314, 84604, Provo, Stany Zjednoczone
- chatbooks.com
3,9
Dobra
2 tys. recenzji
Odpowiada na 9% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This was my first time using Chat…
This was my first time using Chat books. The help line was amazing.
9 sierpnia 2024
Odpowiedź od Chatbooks
So glad to hear this, Juanita! Thank you for the kind review.
It is so easy to print my annual photo…
It is so easy to print my annual photo book directly from my Facebook posts.
8 sierpnia 2024
Odpowiedź od Chatbooks
W're so happy to hear this! Thank you for sharing your positive experience.
Quick and easy to reorder
7 sierpnia 2024
Odpowiedź od Chatbooks
We're thrilled to hear that you found the reorder process quick and easy. Thank you for taking the time to share your positive experience.
Odpowiedź od Chatbooks
We appreciate your kind words about our customer service. We strive to provide our customers with a positive experience, and we're glad to hear that we met your expectations!
Books and photos are amazing
Books and photos are amazing. Beautiful way to keep your babies memories.
I had some issues, but the support team went above and beyond to sort it out and ensure my books were perfect. Would highly recommend.
23 sierpnia 2024
Opinia niezależna
Odpowiedź od Chatbooks
We're so happy to hear you love the books and photos! It's wonderful to know that you're enjoying the memories you're creating. We're also thrilled that our support team was able to help you with your issues and ensure your books were perfect. We are always here to help.
Your platform is easy to use
Your platform is easy to use, and I am always pleased with the resulting books. I look forward to receiving the book I just created, and I know that the recipient will be so pleased!
20 sierpnia 2024
Odpowiedź od Chatbooks
We're so glad to hear that you find our platform easy to use and that you're happy with the books you create. We hope the recipient of your latest creation enjoys it as much as you do!
Odpowiedź od Chatbooks
Thanks for the feedback, Chris! Photos will automatically load according to the date attached to the photo. We also have a 'sort' button if you long-press on one of the photos in the book, it will appear in the top corner. You can then choose how you'd like to sort them!
We wanted to send a gift later and it…
We wanted to send a gift later and it sent the gift instantly after I put in the date/time for later.
My mother in law also got a July book in her account for the gift and made the July book then they deleted it and said she shouldn’t have gotten one after my mother in law spent the time to make it.
So that is pretty disappointing when this is our first experience with chatbooks.
17 sierpnia 2024
Odpowiedź od Chatbooks
We’re sorry to hear this, Courtney! I wasn’t completely sure about your comments, so I’ve sent you an email to get some clarification and look into this further for you.
Need to create an account to send a digital gift card ??!
I just wanted to buy a gift card from my sister. I would have preferred to not need to create an account and be signed up for emails as part of that process.
18 sierpnia 2024
Odpowiedź od Chatbooks
Thanks for the feedback, Erin! We set it up this way so that if the Gift Card gets lost, we can still track it through your account. If you prefer, we also offer physical Gift Cards on Amazon. You can unsubscribe from marketing emails anytime—just let us know at support@chatbooks.com if you need help!
Odpowiedź od Chatbooks
We're so glad to hear that you had a positive experience setting up your book!
It wants to create book itself by using…
It wants to create book itself by using dates. I uploaded several pictures and was making choices as I went along. It also flashed and I lost my whole book . Lots of anxiety
16 sierpnia 2024
Odpowiedź od Chatbooks
We understand your frustration and apologize for the inconvenience. Losing your work can be incredibly stressful. We would be glad to take a further look into this as we are often times able to recover your work! Please reach out to support@chatbooks.com if you are still in need of assistance.
Odpowiedź od Chatbooks
Thank you for your kind words!
Great Experience
Great! Ordered at the last minute but with express shipping the book arrived in plenty of time! Great job!
1 sierpnia 2024
Odpowiedź od Chatbooks
We're so happy that it made it in time! Thanks for being here and enjoy your beautiful book.
Very easy to use albums from Facebook!
15 sierpnia 2024
Odpowiedź od Chatbooks
So glad to hear you've had a good experience- thank you!
Great quality and easy to use for…
Great quality and easy to use for capturing family memories.
30 lipca 2024
Odpowiedź od Chatbooks
We're so glad you're enjoying our product and that it's helping you capture those special family moments!
Odpowiedź od Chatbooks
We appreciate your kind words!
The book designing website is fabulous…
The book designing website is fabulous and easy to work with. And the quality of the book is terrific.
29 lipca 2024
Odpowiedź od Chatbooks
We appreciate your kind remarks!
They always get back I touch with me…
They always get back I touch with me when I have problems since I’m not very tech savvy.
11 sierpnia 2024
Odpowiedź od Chatbooks
We're always here for you! Thank you for the nice review.
Great books but the app needs improvement
Great quality photos, very affordable and convenient. But, the app sucks. It's very glitchy and slow.
10 sierpnia 2024
Odpowiedź od Chatbooks
We're so sorry to hear about this. Please make sure that your device is fully updated and that you are connected to strong wifi. For further troubleshooting, please reach out to Customer Support at support@chatbooks.com or via SMS/Live Chat. Thank you for your valuable feedback and we look forward to assisting!
Such a nice little bookI
I received a cute little book, just the right size Filled with memories to pack away.
10 sierpnia 2024
Odpowiedź od Chatbooks
We're so happy you like your book! Thank you
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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