Chasing Treasure Recenzje 

176
•
Wynik TrustScore: 3 na 5

3,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

this could have been a better experience in my opinion if the customer service would have improved. they could have enticed me to buy more

Oceniono na 5 z 5

Shipment was fast and jewelry box in perfect condition! I love that the drawers lock. Would love to have top lock too, as that is where the ring roll storage is. I think most women have more valu... Zobacz więcej

Oceniono na 5 z 5

I have never ordered from Chasing Treasures but when I found the perfect jewelry box for my 16 year old I placed the order. I did not place the order until a few days before Christmas and selected... Zobacz więcej

Oceniono na 2 z 5

wondering where my order is.....they mailed me a tracking number that for 4 days has said it is not in transit yet getting a little worried it won't make it for Chirstmas! Their customer tra... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep jubilerski
  2. również w kategorii:
  3. Sklep odzieżowy

Informacje przekazane przez różne źródła zewnętrzne

Our specialty is jewelry boxes, our mission is to exceed your expectations with a unique selection of quality gifts, a safe place to shop, the best value, easy returns and excellent customer service.


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

176 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,0

Wszystkie recenzje

(176)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

No gift message allowed?

For an online store that specializes in giftware, there should definitely be a way to enclose a gift card. The gift I ordered arrived very promptly, but the recipient had no idea who it was from. Fortunately I followed up. Good price and otherwise good service. Giftwrap (for an upcharge) would also be a nice option.

22 października 2014
Opinia niezależna
Oceniono na 5 z 5

Excellent Service!

I ordered a jewelry box for my 12 year old nieces birthday on somewhat short notice and requested to have the product shipped out asap in order for me to receive it in time. It was shipped the next day and was received 4 days after the order was placed. I was SO happy to have it before her birthday party.

16 września 2014
Opinia niezależna
Oceniono na 5 z 5

Very satisfied .

I ordered it and paid extra for express shiping and I got the box in 3 days. Customer service responded fast to my questions and my husband loved his gift.

16 września 2014
Opinia niezależna
Oceniono na 4 z 5

Nice Product

I ordered a wedding gift for my fiance and it was a very nice product. Unfortunately if arrived damaged. After multiple emails, I was able to have someone reply that I would receive a replacement. Now after a few days and multiple emails, I am still waiting on confirmation that a new box is on its way, hopefully in time for the wedding. As long as a receive my new box undamaged or a confirmation it was shipped out today or soon, then my experience would be 5 stars.

27 sierpnia 2014
Opinia niezależna
Oceniono na 3 z 5

no one answers

Hi ,
I needed to exchange a jewelry box. The website boasts that "real people" answer calls. Well, how about no one answers the phone . They state to leave a message and they'll call back but no one returns calls either. I've made 3 attempts without success of getting my questions answered or receiving a call back.Therefore my only option is to GUESS how I can return and exchange an item

20 sierpnia 2014
Opinia niezależna
Oceniono na 1 z 5

Where's my jewelry box?

So far you have been totally unresponsive, my money is gone and I have no idea where the goods are. They certainly aren't with me.

Would someone like to try to make a customer happy and tell me what's going on?

If not please cancel my order and refund my money.
Very sincerely.

24 lipca 2014
Opinia niezależna
Logo Chasing Treasure

Odpowiedź od Chasing Treasure

Hello! Per our follow up conversations, your selection will be back in stock this month, and will ship as soon as it arrives. If there are any issues, we will notify you immediately. While we strive to keep our store-stock levels up-to-date, in some cases products that are shipped from a central facility can be depleted, and a purchase is made (like yourself) before we can update the product availability.

By way of explanation, we developed a system to link our email system with our "notes" section within each order. Clearly that is not working as well as we'd like, as our associate updated your order notes, but the email server did not pick it up and email you. We apologize for that and have since gone back to noting the order AND sending a separate email, until we can resolve the technical issue.

We appreciate your business and wish you all the best!

CustomerService

Oceniono na 5 z 5

Website easy to navigate. Shipping prompt.

I sent my granddaughter a gift from your company and I was very pleased with the speed of delivery. The website is easy to use and I appreciate the quality of all wood products with quality craftsmanship.

21 czerwca 2014
Opinia niezależna
Oceniono na 5 z 5

What a beautiful piece!

This beautiful Mohagony armoire is well built and comes fully equipped with plenty of space for all the jewelry her heart desires. It even locks too! Makes for a great gift.

20 czerwca 2014
Opinia niezależna
Oceniono na 5 z 5

Excellent Service and product!

Not only was the jewelry box we ordered delivered a day early (!), it was exactly what I'd hoped it would be. Our 10 year old granddaughter loved it and it was the perfect gift for her in celebration of her first ballet recital. Thank you so much for excellent service and product!

2 czerwca 2014
Opinia niezależna
Oceniono na 4 z 5

much needed

this size jewelry box is a much needed item for apartment dwellers I love the size
because it fits on my dresser and I keep my most used items in it- I wish they would
have made the drawers with stoppers so they wouldn't fall out -- be carefull. I may have to send it back - I didn't have a chance to try it - but the drawers may be an issue.

31 maja 2014
Opinia niezależna
Oceniono na 5 z 5

OUTSTANDING

When I was ordering they asked when you would like your order delivered. I said before May 31,2014. Received it within 5 days. Outstanding!

29 maja 2014
Opinia niezależna
Oceniono na 5 z 5

Style and Service at a Great Price !

My mahogany box was even nicer than expected-- simply beautiful. It also came at a great price, and was processed and shipped quickly. What more can I ask? Quality, style, great service and value... I would recommend Chasing Treasure to anyone!

28 maja 2014
Opinia niezależna
Oceniono na 3 z 5

find it funny when the survey comes before the product

Ordered a watch box for my fiance's birthday only a week ahead of time, so knew i was pushing it to receive an order on time. That was Sunday the 18th and have not heard from Chasing Treasures besides the email confirmation the first day. Went back onto the website recently and input my order number and date to get a tracking number. Have not heard back but it is Memorial Day weekend. Cannot yet ooh and ahh over the product quality.

25 maja 2014
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej