Charter Travel Recenzje 

745
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Richard was amazing. He provided an excellent service with really helpful advice. Was willing to provide various quotes for different Florida options. Was never pushy. Very competitive price. Hoping... Zobacz więcej

Oceniono na 5 z 5

We have used Charter Travel before and have found their prices very competitive and their customer service very good. For our latest trip, Andy was our travel consultant. The service we have receive... Zobacz więcej

Oceniono na 5 z 5

We honestly couldn’t recommend Andy highly enough! He has been fantastic from start to finish while booking our group family holiday to Orlando. Andy has kept in regular contact throughout, explai... Zobacz więcej

Oceniono na 5 z 5

Very helpful company any queries you may have they do.not hesitate to help you and advise from booking flights to advising hotels and everything in between Would not hesitate in recommending them Tha... Zobacz więcej

Informacje dotyczące firmy

  1. Organizator turystyki

Napisane przez firmę

Charter Travel specialises in providing discounted tailor-made package holidays to worldwide destinations, including flights, hotels, villas, car hire ABTA and ATOL protected. Each holiday is tailored to suit the individuals’ requirements, from Florida, Hawaii to Australia or South Africa we have a team member that will guide you on your own journey of discovery and offer tips along the way.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

745 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

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4,9

Wszystkie recenzje

(745)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 181

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Oceniono na 5 z 5

Jason was amazing and really helpful…

Jason was amazing and really helpful when we needed a last minute change to our holiday. Jason immediately started looking in to other options for us and found us a dream hotel. We will definitely use charter travel again.

3 lutego 2026
Opinia niezależna
Logo Charter Travel

Odpowiedź od Charter Travel

Hi Tammy, thank you for the feedback! We are so pleased to have been able to book your dream holiday and we hope to be able to help you again in the future

Oceniono na 5 z 5

We had a great experience with Leah…

We had a great experience with Leah when booking our trip with chart to travel. We went back-and-forth with different dates, different itineraries, and she was very patient and professional throughout. We are really looking forward to our trip to Florida in May.

27 listopada 2025
Opinia niezależna
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Odpowiedź od Charter Travel

Hi Jacqueline, thank you for the feedback! We hope you enjoy your holiday to Florida!

Oceniono na 5 z 5

Fantastic booking experience with Andy…

Fantastic booking experience with Andy at Charter Travel! Outstanding communication at all times and attention to details. Extremely happy and no stress at all booking our whole Orlando experience. Thank you Andy again!
Regards,

Caroline Fowler

30 stycznia 2026
Opinia niezależna
Logo Charter Travel

Odpowiedź od Charter Travel

Hi, thank you for the feedback! We are glad you enjoyed your Orlando Holiday and hope to help you again in the future

Oceniono na 5 z 5

Sri Lanka & The Maldives. Look no further.

We have just returned from a fantastic holiday trip, including a tour of Sri Lanka, followed by a lovely relaxing time in The Maldives.
Everything was taken care of by Gérard at Charter Travel. Nothing was too much trouble for him when we were discussing what we wanted from the Sri Lankan tour. We listened to his advice and worked out exactly what we wanted to see and experience. Gérard then worked a price out, which was very competitive, compared to other travel companies we were getting quotes from.
We were a group of 2 couples and had a private driver /guide for the week in Sri Lanka. His name was Devaka and we all got on very well with him. He was a very professional and polite man with a great knowledge of the sights we went to. In our opinion he went above and beyond what we were expecting.
We felt like friends by the time we left him at the airport to continue onto The Maldives. All the hotels were of a good standard and food also plentiful and a wide variety, catering for all.
The trip to the Maldives included a 30 minute speedboat ride, which was superb. Our destination was Thulhagiri Island resort & spa.
This was our 1st visit to The Maldives and it won't be the last.
From the moment we arrived to the time we left we were treated so well, we could not complain about anything. The snorkeling on the reef was very good. The staff were very attentive and polite, and friendly, especially the dining staff and the bar staff.

24 stycznia 2026
Opinia niezależna
Logo Charter Travel

Odpowiedź od Charter Travel

Hi Martin, thank you for the feedback! It's so great to hear that you enjoyed your holiday to Sri Lanka and the Maldives and we hope to help you again with any future trips!

Oceniono na 5 z 5

Excellent company and Linda is amazing

I have used charter travel and Linda for the past 8 years and they have been fantastic. The last holiday we planned with Linda was a road trip across Canada, starting in Vancouver then going to a ranch, then on through the Rockies and ending up in Calgary for the stampede and it was amazing.
Linda has always been fantastic. She always books amazing hotels and she has so much knowledge about things its a pleasure to plan and book our holidays with her.
I wouldn't use anyone else to help us plan and book the amazing holidays we have done with Charter Travel and especially with Linda.

23 czerwca 2025
Opinia niezależna
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Odpowiedź od Charter Travel

Hi Sharon, thank you for the feedback! It's always fantastic to hear from a long-term client and we hope we can continue to help you have amazing holidays!

Oceniono na 1 z 5

Rude and Patronising Woman Called Linda

I called to enquire about a holiday to Hawaii with a few days stop over in LA. A woman called Linda who I spoke to on the phone was very rude and patronising. When I said my mum and I wanted to stay in LA for a few days before going on to Hawaii. She was so rude and obnoxious by saying ‘why do you want to go and stay there’? ‘Who wants to go to LA’? ‘LA is only for young people’. I was so taken back by what she said. Why would an agent say that to a customer for whatever reason? Very strange, considering this travel agent only concentrates going to America. She obviously didn’t care about getting her commission. Even so, you do not talk to a customer like that even if you dislike that particular place (LA) which she obviously does. To top it all off, she hung up the phone on me. Absolutely shocking behaviour, she should not be working for this company if she doesn’t want to do the job. Very unprofessional and unacceptable. I do not recommend this travel agent, avoid at all cost!!!

12 stycznia 2026
Opinia niezależna
Logo Charter Travel

Odpowiedź od Charter Travel

Hi Ann,

Thank you for taking the time to share your feedback. We’re genuinely sorry and disappointed to hear about the experience you’ve described, as this is not how we want any customer to feel.

We pride ourselves on creating flexible, tailor-made trips, recognising that every traveller has their own interests and preferences, including stopovers in destinations such as Los Angeles, and offering suggestions and insights drawn from first-hand experience to help enhance each journey. We’re sorry that this was not reflected in your conversation and that it left you feeling disappointed.

Once again, our sincere apologies for the upset caused.

Oceniono na 5 z 5

Outstanding Service

There is a good reason this company scores 4.9 - Still don't know how we came across the Charter Travel website but oh so glad we did!

We had already spoken to several travel agents who unfortunately seemed very disinterested in what we were looking for and some even made it seem like a chore. Then we rang Charter and got to speak to Peter. What a difference - we explained it was a special occasion (partners 60th) and we wanted it to be special. Having already chosen Cancun via Vegas Peter listened to what we thought we wanted then he gave us several options and changed things as we requested, usually at his suggestion. Really should leave it to the experts!

Peter found us the best deal out of everyone we had spoken to and nothing was too much bother. He explained he had been at Charter some 20 years I think and it is easy to see why. Peter even works from late in the day through to last at night so that he is easy to get hold of when we all usually want to speak to someone on an evening. He is such an asset to Charter Travel.

27 stycznia 2026
Opinia niezależna
Logo Charter Travel

Odpowiedź od Charter Travel

Hi Mike, thank you for the feedback! It's so great to hear that you enjoyed your holiday! Our team pride themselves in offering excellent service and going above and beyond for clients, so we are so pleased to hear that this translated through in your booking process. We hope in the future we can continue to help you plan your travels.

Oceniono na 5 z 5

Linda at Charter Travel has looked…

Linda at Charter Travel has looked after us for over five years, and the service has always been outstanding. She consistently finds amazing places to stay and always works within our budget. Reliable, knowledgeable, and a pleasure to deal with — highly recommended.

26 grudnia 2025
Opinia niezależna
Logo Charter Travel

Odpowiedź od Charter Travel

Hi Paul, thank you for the feedback! We love to hear from long-time clients and are so pleased to hear you have had 5 years of wonderful experiences when booking with Linda! We look forward to helping you again soon!

Oceniono na 5 z 5

Leah was fantastic to work with while…

Leah was fantastic to work with while planning our Orlando Disney holiday for 2027. She went through multiple quotes with me and adapted each one until she found a great price that matched another company’s offer. Throughout the process she was extremely professional, helpful, and patient. I’ve already recommended her to my friends and wouldn’t hesitate to book with her again.

28 stycznia 2026
Opinia niezależna
Logo Charter Travel

Odpowiedź od Charter Travel

Hi Darren, thank you for the feedback! We hope you enjoy your 2027 Disney Holiday and thank you for recommending us to your friends - as an independent business this really goes a long way and means a lot! We look forward to helping you again in the future.

Oceniono na 5 z 5

3rd time using Charter Travel and as…

3rd time using Charter Travel and as per the previous experiences the service this time was second to none. Richard found us a few options to choose from, always suggesting alternatives to help keep the price as low as possible for what we were looking for. Incredible service!!

27 stycznia 2026
Opinia niezależna
Logo Charter Travel

Odpowiedź od Charter Travel

Hi Oliver, thank you for the feedback! We are pleased to have helped you for the 3rd time, and that you found our prices competitive as this is something all our Travel Advisors strive to offer!

Oceniono na 5 z 5

First class professional service…

What a fabulous service by Peter at Charter Travel. He ensured we got a great price. Kept us in the loop at all times and answered my numerous questions with patience and humour.
We have booked with charter previously and always receive top class service. I can't recommend enough

28 stycznia 2026
Opinia niezależna
Logo Charter Travel

Odpowiedź od Charter Travel

Hi Kath, thank you for the feedback! We love to hear from previous clients about their experiences, and we look forward to helping you again in the future.

Oceniono na 5 z 5

Hassle free booking process and Richard…

Hassle free booking process and Richard was very helpful. This will be our third booking in 18mnths with Charter Travel. Excellent.

22 stycznia 2026
Opinia niezależna
Logo Charter Travel

Odpowiedź od Charter Travel

Hi Gary, thank you for the feedback! We are so pleased to have been able to help you book 3 holidays and hope to help with many more!

Oceniono na 5 z 5

Simon was fantastic,he went above and…

Simon was fantastic,he went above and beyond to get us what we needed for our family Disney villa holiday.
Would definitely recommend Charter Travel.

18 stycznia 2026
Opinia niezależna
Logo Charter Travel

Odpowiedź od Charter Travel

Hi Jacky, thank you for the feedback! We are pleased to hear you enjoyed your Disney Holiday and thank you for recommending us. We hope to help you again in the future.

Oceniono na 5 z 5

Excellent service

We have booked with Charter Travel on numerous occasions for our American holidays and they've always provided a good service. They even came in cheaper than Virgin for the same holiday! Richard has always provided excellent communication and goes the extra mile when I am making changes to suit us. He's already sorted our main holiday for 2027 but he is on standby when hotels and flights are available for a Boston break for our 30th anniversary.

21 stycznia 2026
Opinia niezależna
Logo Charter Travel

Odpowiedź od Charter Travel

Hi, thank you for the feedback! We are so pleased we could help book your holidays over the years, and hope you enjoy your trip to Boston! Our Travel Advisors strive to have the most competitive pricing available, so we are pleased to know we were able to offer you this! Hope to help you again in the future.

Oceniono na 5 z 5

Quick easy and no stress booking.

We have just booked again with Charter Travel for our Disney holidays. This will be our forth time because we have always been so happy with their service and never had any holiday issues.
They respond to emails extremely quickly and no questions are left unanswered.
The booking has been quick and easy with no stress whatsoever.
All I had to do was put in what I required from the holiday and Richard my rep sorted it all out from there. He has been excellent and I feel he has gone the extra mile. It was so nice to always have one person to work with.
Our package includes flights, car hire, villa and also we could order the Disney park tickets through them as well. It feels great to have it all sorted in one place, it feels more straightforward and less messy.
So now we can just sit back and look forward to our holidays.
They have low deposit at the moment if you book early. Go on treat yourselves.
Thanks again to Richard and Charter Travel for their amazing service.
Donna Wilson

15 stycznia 2026
Opinia niezależna
Logo Charter Travel

Odpowiedź od Charter Travel

Hi Donna, thank you for the feedback! We are so pleased we could help you book a stress-free Disney Holiday! Now you can start your countdown to Florida! We hope you think of us again for your future Florida Holidays and any other destinations.

Oceniono na 5 z 5

Found Charter Travel on a Facebook and…

Found Charter Travel on a Facebook and and made an enquiry. Not expecting much back really but was pleasantly suprised to receive a detailed response to my query. Upon following this up I was introduced to Gerard who specialised in the countries I want to visit and from then on I received exceptional service and an amazing tour itinery. Nothing was too much trouble and Gerard was patient with my tour amendments and questions. The tour was exactly as described with an excellent tour guide who took care of everything for us. Hotel choices by Charter travel were exceptional and really appreciated the gala dinner for new years eve which was included as a bonus. Can definitely recommend Charter Travel !

2 stycznia 2026
Opinia niezależna
Logo Charter Travel

Odpowiedź od Charter Travel

Hi Guy, thank you for the feedback! We are so pleased you enjoyed your holiday and hope we can help you plan another in the future.

Oceniono na 5 z 5

5 star service

We’ve now booked four holidays with Andy, and the service has been outstanding every time. He goes above and beyond, nothing is too much trouble, and the trips he books for us are always spot on. We wouldn’t book with anyone else.

13 stycznia 2026
Opinia niezależna
Logo Charter Travel

Odpowiedź od Charter Travel

Hi Vicki, thank you for the feedback! We are so pleased you have enjoyed your holidays booked with us and hope we can continue to help you with your travels.

Oceniono na 5 z 5

Peter was great from start to finish

Peter was great from start to finish. Patience of a saint while I asked for quotes for adding people, changing dates, changing accommodation etc. Very helpful with the New york part of the holiday having visited himself many times. This is my 3rd time booking through Charter and wont be the last. Thank you!

15 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Holiday 2027

I enquired online regarding a holiday. Andy emailed back very quickly, we were corresponding back and forward, Andy got the holiday exactly what we wanted. So I phoned and booked it.
Andy was great, helpful and friendly.

13 grudnia 2025
Opinia niezależna

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