Chartahouse Conveyancing Services Recenzje 

44
•
Wynik TrustScore: 3.5 na 5

3,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

After cancelling two online conveyancers due to being useless I decided to pay the extra and use a local bricks and mortar company. I'm so glad I did, the whole procedure went through just fine and t... Zobacz więcej

Oceniono na 1 z 5

Took 7 months with no chain. There was a small issue which took a couple of weeks to iron out, but there was no urgency from chartahouse to try and complete. Took 4 weeks to respond to sellers solicit... Zobacz więcej

Oceniono na 1 z 5

Jasmine Kennedy was not very helpful and rude whenever I called. Just over a small cash transaction because I didnt have a receipt but I explained which she didnt accept and after wasting my valuabl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service from Nick & the team at Chartahouse. They were very professional, even when faced with a challenging issue. They kept us up to date all the way through the process of selling our hom... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

44 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 25% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(44)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 12

Napisz recenzję
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Oceniono na 5 z 5

After cancelling two online…

After cancelling two online conveyancers due to being useless I decided to pay the extra and use a local bricks and mortar company. I'm so glad I did, the whole procedure went through just fine and the proceeds of the sale were in our account quickly and safely. My only regret is being thinking I could save money by using a 'cheaper' online company, I have now wasted time and money.
Thank you Kirsty-Louise for your services.

30 września 2026
Opinia niezależna
Oceniono na 1 z 5

Giving one star

Giving one star, such a shame, I used Peter back in 2020 and his service was excellent, efficient and professional- hence I was resisting leaving such a negative review.
But due to a new issue arising, I feel it is now justified - please note that I also bear some responsibility for putting my faith in the professionals to do their due diligence.
The issue is regarding a boundary that was reported back to me as being my neighbours responsibility (as declared by the seller) but upon doing my own research of all the property documents I found an old official document from the 1980s that contradicts this and should have been picked up by the conveyancer. Alongside a number of other processes that should have also been picked up by Peter. I won’t be using his services again, double the cost, half the service and quality.

17 września 2026
Opinia niezależna
Oceniono na 1 z 5

Avoid

Avoid. Avoid. Avoid. 23 Months from the for sale sign going up to completion. Admittedly the 1st buyer pulled out due to finance problems, but the next buyer, who was pregnant had to pull out as it took so long for Chartahouse to respond to anything, or have any sort of communication, she had to stop to have her baby! On the third sale, one example was the paperwork was on their pile for 3 weeks because they "weren't sure" how much the property sold for! Just ask! Could never get hold of my "team" on the phone, hardly ever responded to emails. Eventually, me, the buyer, and the buyers solicitor had to form a team, so we could bombard them with requests all at the same time, to elicit a response. All this with nervous buyer number 3 threatening to pull out, understandably. The relief when thekeys eventually got handed to the buyer was intense. I hope I never go through that experience again, its knocked years off my life, im now a shell of a man. Thanks Chartahouse.

17 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service & support

Excellent service from Nick & the team at Chartahouse. They were very professional, even when faced with a challenging issue. They kept us up to date all the way through the process of selling our home, & the purchase through to completion of our new home. I would highly recommend Chartahouse.

11 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great Service, very reliable

Nicholas and Georgia acted for us in the sale of our property. They were really helpful and responsive, it always felt like they were in control and on top of the process. I would recommend Chartahouse, I intend to engage them to prepare our wills! Thanks!

8 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Helpful & Professional Service

We were very pleased with the service we received throughout the sale of our property. Kirsty-Louse and Viki were helpful, professional, and always responsive, keeping us informed at every stage of the process. Any questions we had were dealt with promptly and clearly, which made the whole experience far less stressful. We would happily recommend their services to others.

6 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Had the misfortune of having nasty nick…

Had the misfortune of having nasty nick wow what a rude obnoxious patronising man he obviously doesn't like being asked to do anything if you ask him he simply doesn't do it he doesn't reply to emails or calls and then shouts at you when you do manage to have the misfortune of speaking to him please avoid at all costs took twice as long as it should have because of his attitude

18 lutego 2025
Opinia niezależna
Logo Chartahouse Conveyancing Services

Odpowiedź od Chartahouse Conveyancing Services

We are sorry that you have had a bad experience. We have requested further information from you as we are not able to find your Surname on our system to fully investigate your review.

Oceniono na 5 z 5

A totally stress-free sale of my wife's house.

A totally stress-free sale of my wife's house using Nicholas and his team. We mainly dealt with Georgia Cook, who was excellent. This is the first time we have sold or bought a property online. You do have to be a bit computer savvy, and keep an eye on your emails. However, the process is easy, once you get into how it works. I have no doubt in recommending CCS for any property sales.

25 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Stress free with Nicholas and the team

Stress free with Nicholas and the team, (except the very last week but not Solicitors fault) acted for us in the purchase of our property in Plymouth, we lived in Wiltshire but wanted to use a local conveyancer. Wouldn’t hesitate to use again or recommend anyone to this Business! The team were on it from the get go, with clear updates and great communication! Highly recommend! 🌟 🌟

26 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Jasmine Kennedy was not very helpful…

Jasmine Kennedy was not very helpful and rude whenever I called. Just over a small cash transaction because I didnt have a receipt but I explained which she didnt accept and after wasting my valuable time they refused my case.
Luke infact was brilliant and used to listen and instruct brilliantly.
In the end I got my mortgage done, convencying done, bought house. But not happy with their service at all. 😪

1 września 2025
Opinia niezależna
Logo Chartahouse Conveyancing Services

Odpowiedź od Chartahouse Conveyancing Services

Thankyou for your review. I am afraid we follow strict policies in regards to Anti Money Laundering Regulations. Each transaction goes through a strict risk assessment as required by our regulator. Unfortunately you did not meet pass this assessment so a decision was made by Money Laundering Reporting Officer not to proceed to act for you. This was at the start of the transaction so no time was wasted.

Oceniono na 5 z 5

Amazing

Amazing, they were fast, honest, professional, I got the task done stressfree,

24 października 2025
Opinia niezależna
Oceniono na 5 z 5

Nicholas and Georgia were a credit to Charterhouse.

Quote was very competitive and Nicholas and his assistant Georgia were “on it” from the start to keep the process on track and as quick as possible. Their communication and updates were regular and clear.
Would certainly have no hesitation in recommending Charterhouse.

3 października 2025
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service, competitive price, updates on each stage of transaction. Would thoroughly recommend. Everyone courteous, friendly and professional. Would definitely use again.

1 października 2025
Opinia niezależna
Oceniono na 5 z 5

Nicholas Hawkins the top man.

Nicholas made what is a very stressful experience so much easier. When every i called him if didn't understand something or just some reassurance that everything was going in the right direction he was there and always put me at ease.
He never minded how many times i contacted he was always very reassuring.

10 września 2025
Opinia niezależna
Oceniono na 5 z 5

Great Experience

Nicholas and Georgia were both fantastic, very helpful and were very kind answering all my anxious questions!

19 września 2025
Opinia niezależna
Oceniono na 5 z 5

Very positive experience

Very positive experience working with Nicholas and Georgia, excellent professional support for my house purchase, reasonable price, good communication. Will recommend to my friends

18 lipca 2025
Opinia niezależna

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