Lovely compact water feature. Bought as a replacement for previous water fountain from this company. Smaller than the one we replaced but perfect for our needs. Sounds so relaxing when sitting in the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent delivery time, price and quality products. Parasol cover fits two for storage in garage. Egg chair cover can be tucked under base frame to secure and cover completely.
Received exactly what I expected, in a timely way, with no damage. The table and chairs look great. (All tools for assembly were included in the box) Would definitely recommend.
Reakcja na opinię
The table and chairs when they eventually arrived are great. No issue with the product, but the delivery by DX took ages. It was meant to be a 3 day delivery, it ended up being a 10 day ( 7 working da... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Charles Bentley
Napisane przez firmę
Welcome to Charles Bentley
We're a family run, 6th generation, global supplier of contemporary home, garden and leisure products. What we believe in is simple – there’s no place like home. It’s that feeling of belonging, the happiness that comes with spending time with your loved ones in the place that you love the most. That’s why we go above and beyond to help you discover the perfect products for your home.
VISIT OUR WEBSITE
CONTACT US DIRECTLY HERE Dane kontaktowe
Zjednoczone Królestwo
- charlesbentley.com
3,9
Dobra
11 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 90% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Arrived promptly and was as described.
Arrived promptly and was as described.
I am very happy with the quality of the product.
24 marca 2025
Odpowiedź od Charles Bentley
Thank you so much for taking the time to leave us a 5* review!
Kind Regards
Zoe
Bought two folding metal loungers for…
Bought two folding metal loungers for the garden. Had very little use and the metal bars have bent so the rods do not engage. Very poor quality. Asked for a refund within the guarantee time and was refused as they consider it not a manufacturing fault. They do not function and are of no use.
2 kwietnia 2025
Opinia niezależna
Odpowiedź od Charles Bentley
We are sorry to hear this however from the images received no manufacturing faulty could be demonstrated and was deemed as wear and tear
Ordered a garden banana umbrella for…
Ordered a garden banana umbrella for the garden it was a good price and free delivery and came very fast ! I would recommend !
3 kwietnia 2025
Opinia niezależna
Odpowiedź od Charles Bentley
Thank you so much for taking the time to leave us a 5* review!
Kind Regards
Zoe
Avoid Charles Bentley Products
Purchased a Charles Bentley 63litre Mini Cement Mixer, after 18 months the drive belt broke. Contacted Customer Service for a replacement belt, was told the mixers are imported in and they do not sell parts.
I now have an unusable cement mixer, because I cannot get a replacement drive belt.
Don't waste your money on any Charles Bentley products.
6 kwietnia 2025
Opinia niezależna
Odpowiedź od Charles Bentley
Many thanks for contacting us and bringing this to our attention. I have checked with our spare parts department and unfortunately, we do not have any spare belts, but I will reach out to our buying team and see if there is anything they can do to help.
Odpowiedź od Charles Bentley
Thank you so much for taking the time to leave us a 5* review!
Great garden mirror
Great garden mirror. Looks lovely, great quality and good value. Arrived very quickly and securely. Highly recommended.
24 lutego 2025
Odpowiedź od Charles Bentley
Thank you so much for taking the time to leave us a 5* review!
Kind regards,
Thomas
My new bin is lovely looks so good in…
My new bin is lovely looks so good in my kitchen,it was delivered on time The customer service is brilliant I really recommend the company
24 lutego 2025
Odpowiedź od Charles Bentley
Thank you so much for taking the time to leave us a 5* review!
Kind regards,
Thomas
Delivered on time exactly what I…
Delivered on time exactly what I ordered. What more can you ask for!
10 lutego 2025
Odpowiedź od Charles Bentley
Thank you very much for taking the time to leave us a 5* review!
Kind regards,
Thomas
I had a garden broom from you and it…
I had a garden broom from you and it lasted well over 10 years so when it came to buy a new one I looked you up and your prices were very reasonable so I bought a new one
7 lutego 2025
Odpowiedź od Charles Bentley
Thank you very much for leaving us a 5* review!
Kind regards,
Thomas
Odpowiedź od Charles Bentley
Thank you very much for leaving us a 5* review!
Kind regards,
Thomas
fabulous product with excellent service
7 lutego 2025
Odpowiedź od Charles Bentley
Thank you very much for leaving us a 5* review!
Kind regards,
Thomas
Prompt service good product
3 lutego 2025
Odpowiedź od Charles Bentley
Thank you very much for leaving us a 5* review!
Kind regards,
Thomas
Poor service
Poor service, poor delivery time, then order then cancelled then delivered
20 lutego 2025
Odpowiedź od Charles Bentley
Thank you for your review. We are sorry to see that your order was delivered a day later than scheduled. I can see that Customer Service team did keep you updated with the tracking after the initial incorrect email advising it had been cancelled. Apologies again for the delay and for any inconvenience caused.
Kind regards,
Thomas
Stylish food caddy
Stylish and very practical. Easy to use and so handy.
6 lutego 2025
Opinia niezależna
Odpowiedź od Charles Bentley
Thank you very much for leaving us a 5* review!
Kind regards,
Thomas
Poor product
The item handle was not fitted on one side and there was a dint in the lid, where was quality control, very disappointed with product won’t be using again.
20 lutego 2025
Odpowiedź od Charles Bentley
Thank you for taking the time to leave us a review. I can see that the Customer Service team reached out to you regarding this with the offer of a replacement or refund but they are yet to receive a response.
Kind regards,
Thomas
Very poor quality product
Very poor quality product. Wooden deck chair that the wood snapped in two pieces on first use (by a far from heavy person). Charles Bentley offered a replacement (no thanks) and eventually a full refund.
23 lipca 2024
Opinia niezależna
Odpowiedź od Charles Bentley
Thank you for taking the time to leave us a review. We are sorry that your deck chair broke. Our Customer Service team were quick to reply to offer you a replacement or a full refund. I am pleased to see that your full refund has been processed and we apologise for any disappointment that you have received.
Kind regards,
Thomas
Odpowiedź od Charles Bentley
Thank you very much for leaving us a 5* review!
Kind regards,
Thomas
Absolutely love my L-Shaped Sofa Rattan…
Absolutely love my L-Shaped Sofa Rattan Furniture Set, beautifully made and so comfy, with quick delivery
I am very satisfied with my purchase..🤩 Many thanks.
5 lutego 2025
Opinia niezależna
Odpowiedź od Charles Bentley
Thank you very much for taking the time to leave us a 5* review!
Kind regards,
Thomas
Odpowiedź od Charles Bentley
Thank you very much for taking the time to leave us a 5* review!
Kind regards,
Thomas
Shed delivered in a timely…
The shed was delivered in a timely manner. The only issues are the poor qaulity assembly instructions not being truly informative and leaving a lot to guess work. Also no mention of missing plywood base in description left a bit of a sour taste.
14 lutego 2025
Odpowiedź od Charles Bentley
Thank you very much for taking the time to leave us a 5* review!
Kind regards,
Thomas
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.