I paid to use the charger for half an hour and have later seen that I’ve been charged for a second payment without my consent- Very disappointed in the service as this is clearly a Way of exploiting p... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve used this service for a while without any issues but yesterday and today was the worst I’ve experienced. Yesterday in central London - 1 location in Charing Cross the dispenser wasn’t working a... Zobacz więcej
Reakcja na opinię
Speaking from past experiences, I was never a huge fan of on the go charging devices as I felt like it took forever to charge my phone especially whilst I was using it and this was a problem I always... Zobacz więcej
This was a life-saver when I desperately needed to charge my phone! Charged it pretty quickly and I think good value. Also got my deposit back quickly. Wish they had these everywhere - pubs/restaurant... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Need help? We’re here for you! For escalations, email us at: support@chargedup.green Please call or WhatsApp us on: +44 7462 013968
Dane kontaktowe
72 Blackfriars R, SE1 8HA, London, Zjednoczone Królestwo
- +447462013968
- Support@chargedup.green
- chargedup.green
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 33% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Scam.
Scam.
Charged for half an hour at The Euston Flyer pub in London. Was clear I didn’t have a clue what to do with it as the barman had to do it all for me. I then return it to him and 50 hours later it’s on £14 and telling me I will be charged £30 if the charger isn’t returned.
An absolutely disgrace and scam. In these instances if a power bank is truly “lost”, then the charge should come from the pub they work with.
I imagine this has happened to thousand of others.

Odpowiedź od ChargedUp
Avoid - Not worth the hassle
So many people on here tell the same story, I wished I had checked out the reviews before using the service.
I used a power bank, not knowing it was separate to the bar I was in. I returned it to a member of staff, thinking this was what I had to do. The member of staff obviously never returned it to the dock and the company kept charging me.
After complaining, they have said I'll get a refund but after reading some of the reviews I'm doubtful I will.
I would give zero but can't
I would give zero but can't. I rented a device in a different city, checked locations in my home city, 7 of them. Went to all 7 and all of them don't offer there service anymore. Locations so outdated. I had to keep paying the fee till I posted back with recorded delivery at my expense.. CON
Scam
Shocked. DO NOT use this. Even if you have no battery trust me its not worth the hassle. I returned my device at a bar in the UK - Manchester and was still being charged 24 hours later
Credit where credit is due customer service did get back to me and resolve. However, its so bad you get charged even after you return it
Downloaded the app
Downloaded the app, registered all easy. Tried to use it and everything went wrong. The charge would slide out, took my money and my phone died. So useless.
Tried my sister's phone and the same thing happened. We went to a different charging bank and we've managed to get a charge after paying for a 3rd one! Paid for a 24hours use, 10 mins into it the charger had no batterylife! And, it wasn't charging. Thought I replace with another one just to be told I'm not allowed to do that so why the option of 24 hours use when you can't swap if the battery is dead?
Now paying for 4th charger and sent a complaint - told I'm not entitled to replace the charger if the battery is dead or not working!
Thanks Justine!
Useless and wasted £12 and my phone is still not charged!
Complete waste of time
Complete waste of time. Great idea, but the concept of something that you need when battery is low that then requires you to download an app is a bit daft, and then when you do that and pay for it the charger it gives you should ideally work, which it didn’t when I tried it. About as much use as a chocolate fireguard
avalable on playstor best income…
avalable on playstor best income plateform
Avoid avoid avoid
I paid to use one of these in Westfield Stratford. The iPhone charging lead came out broken so was of no use to my phone. I replaced it and contacted them via the App. Got a response saying use a code to get free next rental. The code wouldn’t work and any further communication on App was ignored. As I was desperate for charge I paid another £2 for 2 hours charge, except the charger only charged for about an hour. Altogether paid £4 to get 32% charge. Rip off. Avoid
Does not work with Apple play in vehicle
The magnet part works great. You cannot use this in your vehicle. Does not work with Apple Play in Ford vehicles. Don’t know about other vehicles. So it is useless to me.
Solid charging experience at Brewdog
Solid charging experience at Brewdog. Loving how they are now keeping the tube clean
Every time the system charges for 24…
Every time the system charges for 24 hours even when you return battery with in 1 hour. When you catch them, they say they will refund . Great idea with poor execution or maybe this is how they make money by charging incorrectly. Lost trust and feel wasting my time chasing refund after every usage. Been disappointed 3 times in last 3 rentals
NO MORE
Charged me £4 for about a half hour and…
Charged me £4 for about a half hour and only got 20% charge... Wouldn't recommend.
Be warned
Be warned, you have to have the charger back back in the holder a minute or so before your time expires or you will be charged again.
No ability to close account or clear payment methods either.
Avoid!
Already written a review on here after…
Already written a review on here after sending an email and having no reply. The reply to my review stated you would reply straight away and I have still not had a reply. This is terrible customer service.

Odpowiedź od ChargedUp
over charging and awful customer service
They’ve charged me 30 quid when I used the pod for for an hour. Now they’re pretending to investigate and have been doing so for a month. I ensured the pod was returned correctly so I’m being charged for their technical fault. I do not recommend using this service unless you want to be overcharged!

Odpowiedź od ChargedUp
Appaling customer service
I own multiple sites, and applied 6 months ago for charging station. Nobody care about it, customer service is appalling. Stay away from this circus

Odpowiedź od ChargedUp
I have been waiting for a credit for 3…
I have been waiting for a credit for 3 weeks. There is no one to speak to, only chat. They continue to say nothing yet! What kind of customer service is this???? I would NEVER use this service again!!

Odpowiedź od ChargedUp
Great service
Great service. I returned a battery and it hadn't registered. I messaged them on Instagram and within 15 minutes it was all sorted. I recommend contacting the Instagram rather than through the app as they are more alert and helpful
Great success wawawiwa
Speaking from past experiences
Speaking from past experiences, I was never a huge fan of on the go charging devices as I felt like it took forever to charge my phone especially whilst I was using it and this was a problem I always had when being out. However, since coming across this Charged Up device, I am honestly so pleased and surprised with how quick it charges your phone even whilst using it. Will definitely purchase one next time I go back to Brewhouse! Highly recommend
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