The customer service team was very quick to ensure they stood by the quality and service for their product. I am very happy with the entire process.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Over the past few years, Chargeasap has released a number of interesting products for people who need a flexible way to charge multiple large and small devices. I purchased their products at an earl... Zobacz więcej
Reakcja na opinię
Overall would not purchase another item from chargeasap. I was unlucky that my unit was delayed by Covid, but received with reasonable updates during that period. My issue is the 200W Omega USB-C G... Zobacz więcej
Reakcja na opinię
I almost never leave reviews, good, bad or indifferent, but in this case, I feel compelled to give the review I wish I had seen before ordering. I joined the kickstarter campaign more than two years a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Fast, safe and best magnetic charging cables for your Apple and Android (USB-C) mobile devices from the original creators of the magnetic cable. Alongside our first graphene powerbank with the most powerful battery in the world. Charging redefined. Shipping worldwide.
Dane kontaktowe
Los Angeles, Stany Zjednoczone
- help@chargeasap.com
- chargeasap.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 83% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Terrific ChargeASAP Customer Support!
I recently had a terrific customer experience with the good folks at ChargeASAP resolving a symptom with my Flash Pro Ultra. Although be were in different time zones, they responded promptly, and initially recommended trouble shooting steps, then forwarded my results to the technical engineering team and ultimately replaced my Flash Pro Ultra. Friendly, efficient, timely and am thrilled with the operation of my Charge ASAP Flash Pro Ultra.
I am also extremely satisfied with their Model 280w Zeus USB-C charger. The Flash Pro Ultra and the Zeus USB-C charger work well together.
Please keep up the terrific customer support and producing excellent products.
The only "Unicorn" chargers that power 24/7 Networking Gear
I recently built a high-availability network stack (Firewalla Gold Pro & Starlink Mini) and struggled to find compact GaN chargers that didn't suffer from "recalibration blinks" or voltage drops. I tried Ugreen and Baseus, but they couldn't handle the strict 12V negotiation required for my equipment.
The Chargeasap Omega 100W and 200W chargers are true "unicorns." The Navitas NV6127 chips inside handle power delivery perfectly, with zero recalibration on the 200W model and ultra-fast 0.5s handshakes on the 100W. I now run my entire Glasgow network core off these units.
Customer service was excellent in helping me secure stock of these verified stable units. If you need "always-on" power in a travel size, nothing else compares.
Made Right with Friendly and Efficient Service
I experienced a bad connection between my Flash Pro Plus and one of my magnetic cables caused overheating that melted the end of the cable and the tip. I reported it and received a prompt reply that they would investigate the incident. They subsequently found that the problem was covered under warranty and promptly issued a replacement cord and tip. The service was friendly and efficient, and they kept me updated throughout the process so I never wondered what was happening or if the ticket was progressing through the system. With so many electronic accessory companies, it's common to hear about a great product but disastrous or non-existent customer service. This experience allows me to continue to purchase items from this company with confidence, knowing that they stand behind products and should I encounter problems, their customer service is of the same high quality as their merchandise.
Support
My inquiry was answered quickly, so the existing problem could be resolved quickly.
Flash Pro Plus: USB-C 25000mAh Graphene Power Bank With MagSafe Compatibility
The power bank is physically solid, and working well, including the wireless charging.
Good support and quick delivery
Stand by their products
I ordered one of the initial run of the FlashProUltra powerbanks. It turned out that some of them had defects that prevented them from operating properly. After confirming that mine had the issue, Chargeasap didn't just send me another one from existing stock, they worked to develop an upgraded model that solved the issue and then sent me one. It took some time, but I was happy to wait for the fix.
The charger had a flaw that caused it…
The charger had a flaw that caused it to overheat at the plug. But they quickly and efficiently sent me a replacements.
Responsive customer service managed to…
Responsive customer service managed to change my delivery address as I wanted. Purchased multiple power banks and they have all performed well. Still the only established company that manufactures graphene banks which do not get as hot as lithium ion while charging.
recharge time is twice as fast as my other bank.
Disastrous
Disastrous, waited weeks for the product to arrive, in the end I disputed. It was determined the product had been returned to sender for reasons un beknown to me. Responses kept coming back with a 48 hour delay saying their hands were tied untill the freight forwarder responded. Eventually I logded a claim with Paypal and miraculously they responded and asked me to cancel the claim with paypal and they would re send. Paypal advise to not do this this. eventually i was refunded.

Odpowiedź od Chargeasap
Learn from my experience and don’t buy
Have several chargeasap products. Each subsequent device less well made. Have chargeasap pro ultra battery. Has stopped holding charge. No customer service. Email links don’t work. Very poor. Won’t buy from them again
Definitely recommend
They have great products that are very innovative, good communication with costumers for warranty and other concerns. Definitely recommend for any one that uses tech or other USB charged devices daily for work or just EDC.
Had a small issue covered under…
Had a small issue covered under warranty and their team sorted it out fast. Great communication and super friendly — honestly one of the best support experiences I’ve had.
Very good product and very good service
I absolutely love the product and their…
I absolutely love the product and their support team has been spectacular and very communicative
All of Chargeasap products are AMAZING…
All of Chargeasap products are AMAZING (and I have a LOT of them)!
Fantastic quality and service
Fantastic quality and service! I’ve ordered several times and have been impressed every single time.
I purchased two Flash Pro Ultra's and…
I purchased two Flash Pro Ultra's and one of those is dead within a day, just lying around. Contacted their support, and get 'our technical staff is reviewing your issue'-emails back. After a month, still no RMA nor replacement, nor money back.

Odpowiedź od Chargeasap
ChargeASAP changed the shipping price…
ChargeASAP changed the shipping price from the original listing on my reward level. They did resolve the issue but their excuses and reasoning defied logic. They still have not shipped my product either. I have been happy with the idea of each of their products I have had problems with more than 1.
The service was prompt
The service was prompt, although the compulsory change of the product chosen was not a pleasant surprise for me. In case I knew from the beginning that the product could not be shipped to Cyprus, I would not have ordered it.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







